We have come for a parcel that is not tracked and we are waiting for them to explain to us and look at the database where it is. They can't let a person go properly. They do some business in parallel and transfer clients to other specialists saying "wait...the girl will let you go now and then take care of your parcel."....I can't understand why there are several of you sitting there??? Terrible service with biased intonation!!!

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Абдулкасым Тиллабеков

Level 6 Local Expert

Hello! I visited the central branch for the second time Due to the fact that at the end of the year, there are a lot of people, only one operator works (sending registered letters) I waited for an hour, the queue did not move, One visitor only handed in a whole package of letters (maybe a chi or a notary) There was a chi in front of me, too, with a package of letters) I left without sending my one and only letter, Dear heads of Kazpost, it seems to me that you need to monitor the exits of your operators to work on such days

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933768 Златкина Елена Иосифовна.

Level 6 Local Expert

I mostly go to the department where they deliver parcels from China. The staff there are very attentive, they will always help if you don't know something. Also, the guards always open the door if you can't. And they will help you find the package.The service is at the highest level.

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