First of all, I would like to mention the improvement of the service. Branches have become more modern, electronic terminals have appeared, and the number of service windows has increased. The staff has become more polite, informs customers better and tries to help in non-standard situations. It has become especially convenient to receive and send parcels. Tracking works accurately, and SMS notifications arrive on time. However, there are also shortcomings that do not allow us to give the highest rating. Sometimes you have to wait in line longer than you would like, especially during rush hours. Some remote branches lack staff or equipment. Also, the mobile application needs to be improved, it does not always work stably, and the interface is a little outdated. Nevertheless, Kazpost remains a reliable and necessary organization.

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Ирина Комарова

Level 7 Local Expert

The department is super, the head is just no words attentive, responsive,sociable, I came early in the morning before the opening of the department, she came out and invited me to come in and wait until work starts. When the clients, mostly pensioners, began to approach, she was in the operating room all the time, greeted everyone. The staff are very polite, they all said hello and it was before the working day started, the service was excellent. Elena Vladimirovna, thank you very much and all your staff.

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Куаныш Астанинский

Level 14 Local Expert

Convenient location. Excellent service. I haven't been there for a long time, but I remember before there was an exchanger and a cash register for paying for public services, taxes, fines and so on. It also seems like parcels can be sent and received. Comfortable.

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33 reviews