Lazy but creative employees work in this department, they wrote on the sign at the entrance "parcel supermarket", I did not immediately understand what the point was, but the point is that they do not bother to go look for your parcel, but point their finger towards the box and send you to go dig and look for your parcel yourself.. This is the first time I've seen this..
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1
алия е.
Level 6 Local Expert
March 9
The service is lame, the staff is unresponsive and rude. Parcels arrive whole, but the main thing is, even though the packaging and boxes are sometimes broken
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Damir S.
Level 7 Local Expert
September 21, 2024
The department is working well, parcels are being given out, the service is so-so, it feels like uneducated people have been recruited. The operators do not help to find their parcel and can still tease when you ask for help and can not find the right box (parcel)
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Игорь Панкратов
Level 12 Local Expert
April 7
Always fast and efficient, a friendly man behind the delivery of orders) 10 out of 10
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Василий Василий
Level 6 Local Expert
January 22, 2024
Mail is like mail . The staff seemed to have been transferred from the last century . Obviously, nothing changes in the state structure of this type , well , except for technical means . Parcels are given according to the certificate. It is not possible to receive a parcel from a wife , husband , or children . Even with the provision of all documents ( marriage , certificates , birth certificates). Ask why? It 's a long time to write . On occasion , ask for yourself . They will briefly tell you a terribly intriguing story.)))
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1
Наталья Пономарчук
Level 6 Local Expert
March 22
Shock! The condition of the building, as in almost all buildings, resembles the 90s. The service itself is excellent.
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Мархамат Мустахимова
Level 7 Local Expert
December 25, 2024
I'll bet you five.well-served and courteous staff.
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Рената Кайсенова
Level 8 Local Expert
March 1, 2023
I do not know how they work in other post offices, maybe this is the norm for kaz mail. In this department, super slow-moving employees look at the computer monitor, as most of us did in the mid-90s. With one finger, they type the text on the Keyboard, carefully examining it, looking for the right key. If 2-3 grannies in front of you came to pay the communal service, you can immediately safely leave the room, walk for 2-3 hours, come back just the turn will do... If someone has brought a parcel, then all 2 employees of the post office begin to accept this parcel, it takes from an hour or more. In general, just send a letter, this one will take half a day, from 2 to 4 hours you have to sit at the post office if there are 3-4 people in front of you. Even just to put on a stamp and take 80 tenge per envelope from local employees takes 20 minutes, I answer. They start to look at something very slowly on the monitor. Although they do not knock out anything, no information. After that, they get the stamp and take the payment! By the way, it's still the old-fashioned way, payment is only in cash, no cards, QR codes, transfers and so on. In general, going to the post office is hell. Unfortunately, at work I have to send letters with documents, I compile them, collect them and go to the post office once a month
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3
Aidyn Sydybai
Level 10 Local Expert
May 20, 2024
Friendly staff, they work very quickly and competently, there are no queues-well done
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Адам Карпухин
Level 4 Local Expert
March 29
Normal.. It used to be worse, now it's better.
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Асем Молдасейтова
Level 4 Local Expert
July 13, 2023
I've been going to this post office for a year. Previously, the staff were polite, quickly processed the delivered parcel. Now the mature woman is rude to the staff, she did not want to look for the parcel. Parcels are processed after delivery to the post office not immediately, but after 2-3 hours. This has never happened before.
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Мурат
Level 3 Local Expert
August 27, 2023
Now the parcel can only be picked up by proxy, which costs 4 thousand TNG, and the parcel costs 500 tng.
Previously, a relative could calmly pick up having the track number and the original certificate in whose name the parcel was.
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2
1
Камила Халитова
Level 5 Local Expert
February 28, 2024
We pay for the com there.services. But once an employee didn't really do his job, he got confused about everything. As it is, everything is fine
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2
Лилия Кобзева
Level 7 Local Expert
May 12, 2024
The ever -sleeping staff in this department are constantly rude .I called 3 times and complained about this department.
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Виктория Джаскалиева
Level 8 Local Expert
September 18, 2024
Good mail. Always clean)
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Артем Крюков
Level 9 Local Expert
November 20, 2022
It smacks of the Soviet past. "Stand in a live queue to stand in another one. The girls are doing well, they are trying! But in general, it is possible to be more modern.
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2
1
Дамир А
Level 8 Local Expert
May 21, 2024
Obligatory swearing , scandal and unhappy faces
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Женис К.
Level 3 Local Expert
January 4
That's all right
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557744 Джетписова
Level 3 Local Expert
April 29, 2023
This is the best post office in Almaty.
Believe me, I've been to almost all the departments.
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Sanam Mussalimova
Level 7 Local Expert
December 24, 2021
Terrible queues, they work very slowly. The employees are not to blame, there are just very few of them, it is clear that their work is not automated, they drive everything slowly and manually. You come in and you won't understand where to get in line, what to do to send the parcel. Because of this commotion, the queue is chaotic and takes a very long time to move forward.
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2
Tair Khamidulin
Level 14 Local Expert
April 13, 2023
It's just awful how slow everything is happening. Queues, pisso sent 30min. Parcels are so generally
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3
Серикбол Мукашев
Level 18 Local Expert
March 25, 2023
It is impossible to drive, especially in the morning. There are only two lanes. One is occupied by parked cars.
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3
1
олеся баймбетова
Level 4 Local Expert
July 2, 2024
The queue is like in the USSR
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Дария Тайженова
Level 4 Local Expert
January 25, 2024
He's also the coolest guy in the world.
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Ермек Отеп
Level 10 Local Expert
February 28, 2023
I am glad that this mail is working. It seems to me that lighting is needed and the repair is good.
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naz n.
Level 4 Local Expert
May 21, 2022
Unfortunately, the service is very slow. You need to set the KPI for the service time. Then there will be a lot of satisfied customers
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3
Владимир Кудрявцев
Level 7 Local Expert
April 21, 2024
There is no place to park .
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Гейгер Владимир
Level 10 Local Expert
January 7, 2023
Friendly staff, fast service when delivering shipments.
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1
Бауыржан Шиганаков
Level 18 Local Expert
December 28, 2023
There are always a lot of queues.
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Амина Нургалиева
Level 8 Local Expert
February 10, 2022
The department of receiving parcels 5+, the department of sending parcels, letters - 2 (one operator out of 2 is constantly working, queues, very slowly)
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3
1
Mikhail Lugovskoy
Level 7 Local Expert
December 31, 2023
Very rude workers
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3
1
Светлана Щипачёва
Level 16 Local Expert
February 4, 2022
I like this department.Friendly staff,rarely been(^^)h*\0/**\0/*=_=:-$;-):-!:-$
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2
Ольга Шашкова
Level 16 Local Expert
April 24, 2023
The service is good, there are no queues.
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1
igorbv
Level 4 Local Expert
June 21, 2022
The website says it is a working day until 19:00, in fact, they are closed from 18 o'clock.
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3
1
Артём Грабар
Level 9 Local Expert
March 27, 2023
A standard post office.
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1
doctor reaper
Level 3 Local Expert
November 13, 2023
Rude, so
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3
Тимур Уразбаев
Level 13 Local Expert
May 22, 2022
The post office is normal, there are no complaints. Everything is on the level
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1
Асель Малаева
Level 10 Local Expert
July 6, 2021
Friendly staff, fairly fast service.
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Дамира Ш.
Level 5 Local Expert
September 21, 2020
I like to receive mail here, it is cozy and quiet, there is an elevator to the second floor
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3
Abubakir Muratov
Level 7 Local Expert
August 28, 2021
It's just kazpost, that says it all) time goes by and kazpost is kazpost😂
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елена монич
Level 10 Local Expert
February 4, 2022
The staff is terrible, the queues are always long, rude !
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3
Nikborn
Level 11 Local Expert
November 27, 2019
A lot has been done to make it more convenient. And to receive and pay for the parcels. It has become faster and better.
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3
Denis Dzyubak
Level 18 Local Expert
May 11, 2022
Everything is at the highest level 👍👍👍
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1
Жанна Темиржанова
Level 4 Local Expert
July 19, 2023
Queue
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3
1
zember baur
Level 15 Local Expert
May 5, 2022
Convenient, fast
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Федюков Д.С.
Level 15 Local Expert
November 23, 2019
The post office, it is also the post office in Africa. I remember the time when this department was even lower down Prokofiev Street by 100 meters! Peace and quiet!