I have been trying to receive a parcel from the Theme since January 6, 2026, they told me to come after the holiday, allegedly they do not have a job where they issue these parcels. I came on January 9th, they told me to come after the weekend. The package will be sent back soon, but I still can't receive it. Where to find the culprits and how to receive the package? I'll go again tomorrow, if it hasn't been sent yet!

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Ерке Муканова

Level 2 Local Expert

On May 28, 2025, Kazpost at 43 Seifullina Street, Upon receiving a parcel, I came across a rude attitude towards me from an administrator named A. Kozhabekov. Firstly, she did not respond to my greeting, and secondly, she rudely threw my parcel. Naturally, I made a remark to her and headed for the exit, after which she jumped out of her workplace and rushed to catch up with me. She grabbed my clothes from behind , while uttering obscene language. It seems that wild and ill-mannered people work at Kazpost. I ask the management of Kazpost to look into this case of obvious lack of culture and rudeness.

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Асик

Level 29 Local Expert

It's just awful! There are 2 branches of the post office in Zhezkazgan!!! Two on the city🤦🏻♀️stood in a queue that starts with lunch, there is no repair inside, no fig! The girls there are sewn up from work! The electronic queue terminal is not working! Kazpost is the largest broker in Kazakhstan and they have ass everywhere in all cities in all branches!!! Make them do repairs already and put terminals for the electronic queue, well, at least they accept cards on this thank you!

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