Parcels are often lost. Many track numbers are difficult to track. There is always a polite staff who can help you sort out problems.
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Nursultan M
Level 3 Local Expert
May 19, 2024
This comment is for the Kazpost office on Kamzin 25. I've been picking up the parcel for 3 days. The first day I wanted to pick up from the center from Astana street 50, they said tomorrow they would redirect to Kamzin 25. On the second day I came after 12:00, I looked at the application that the parcel arrived at 11:52 on Kamzin 25, 2 women come to the Kazpost office sitting on a chair and somehow they are not going to contact customers. Not hello, somehow they don't really care about sitting at work flying in the clouds. And 3 girls climb into these parcels, which will soon climb on her head, since they only have a warehouse left, and the last place where a normal woman and a girl sat in 2022 is now this Wildberries pick-up point. So 2 women are flying in 2 clouds, they don't want to help the client, and 3 girls kind of started looking for a package, well, somehow not willingly, although they didn't even say if this package was there or not really there. In general, the woman who was sitting at the computer said come tomorrow afternoon at 14:00 and receive a parcel from China. And tomorrow turns out to be Saturday and they don't work after lunch. That's how your employees lie to customers. No, so that the 2 women themselves get up from the chair and start helping the client look for the parcel in their office. They didn't even scratch themselves. And this 3 young in general is not willing to look for and, probably, there is a problem with eyesight. This is the service at Kamzin, 25. So it's better to order a parcel from China at Astana, 50, and not at Kamzin 25 Branch 4. They will lose your parcel from China at Kamzin 25. Continuation of the stories on the 3rd day, I came to pick up the parcel from 9 a.m. in a pink jacket, a woman came who yesterday sat behind the woman who was at the computer behind the one who deceived me, like they work after lunch. I tell her you can get the parcel by the track number. And she told you, come after lunch, when they are no longer working or before lunch. You're all so smart here, telling me you think we don't work here. He's terribly rude, although I haven't said a single word. Well, customers are generally horrified by how these workers communicate. I told her that I came only 2 times in 3 years, and she says yes, even after 10 years, come. So people, it's better to order parcels from China to Astana 50, there are more adequate girls sitting and not being rude, but trying to help.
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Dmitry Yarkov
Level 2 Local Expert
December 16, 2023
The work schedule is indicated until 14:00 on Saturday. I came at 12:00 and waited until 13:00 so no one opened it
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Юла
Level 7 Local Expert
January 28, 2020
All the windows don't work, that's why there are always a lot of people. In general, it is necessary to organize payment terminals, community services, and loans at the post office. That's basically why there are a lot of people. And a couple of windows will be enough for various translations. This is what I observe in the queue for 2 hours at kazpost.
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Асик
Level 29 Local Expert
January 29, 2022
Very poor service, they are all angry there
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Зульфия Руслановна
Level 6 Local Expert
July 1, 2021
We need a good repair indoors
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Ахмет Асель
Level 8 Local Expert
December 19, 2019
Well, the mail, of course, is something, with something. It's beautiful on the outside, but inside it's just tin. It needs repairs!
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Алина Ковальчук
Level 8 Local Expert
August 12, 2020
Courier delivery does not work, operators are like sleepy flies inside the building.
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DyshaKz
Level 6 Local Expert
September 17, 2020
There is always a queue. Employees work very slowly.
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Орынбасар Туреханов
Level 4 Local Expert
October 5, 2019
Bad.one window is working, there are many queues.and 5 employees come in and out in short, poorly serviced.
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Aйсулу
Level 6 Local Expert
June 17, 2020
They work very weakly and without responsibility
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Лепин Иван
Level 7 Local Expert
May 30, 2019
You can search for parcels yourself, an alert comes in which cell it is
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maks
Level 10 Local Expert
February 12, 2020
A lot of people and few cashiers...
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Ирина о.
Level 4 Local Expert
November 23, 2019
A very inconvenient work schedule!!!!!!
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Владимир Горбачук
Level 3 Local Expert
May 29, 2019
They work for a long time
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Абай Сапиолла
Level 6 Local Expert
May 23, 2018
Now I know where to get the package, thank you very much!)