Kazpost

Rating 4.9
837 ratings
Rate this place

232 reviews

Level 2 Local Expert
December 27, 2024
3 people 40min. Could not let go. Keep the client coming for a long time. The Courier returned, saying he was taken away. For so long I was kept. I didn't understand. "No," I said. I sat and waited. Before.on arrival.you don't expect a cop. The Russians."what?"fast sending. The girls were in no hurry. Self-indulgence is becoming more and more. "I'm sorry," he said. It's disgusting.
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Level 5 Local Expert
October 15, 2024
A branch of Hell on Earth! Already from the 1st minute you feel how everything has turned against you. Parking is terrible, you can only get up a block away, somewhere in the yard, and then if you're lucky... There was no one at the reception for 20 minutes... This is not the 1st time, so there is an understanding of where to go. The reason for the visit: the letter, which was supposed to be delivered to the office, for some reason refused to be delivered. 20min in line and 20min searching! During this time, you listen to the stories of outraged customers with all sorts of different cases! The guard (big, arrogant, confident that he is the Boss, can send him, and immediately leave somewhere). Do not contact Kazpost))
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Level 21 Local Expert
September 4, 2024
Service for 4+. Even at 5. Considering that this is a post office. Not a private little souvenir shop. The staff is good. They tell you what and how. The waiting time is 0. You pick up the parcels and that's it. There should be a small fast-moving queue at the checkout where the receipt of the parcel is celebrated. It's a bit far from me personally, but what can I do, sometimes it's interesting to visit the right bank :)))). There are parking spots, you can even circle around the area, you will find a place to hide. On the right, everything is close.
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Level 3 Local Expert
September 26, 2024
It feels like everyone is working slowly, very slowly... If you approach one specialist, he sends you to another, another to a third, and the third one wonders why you were sent to him.... Maybe I was so lucky, but that was the case with me today. As a result, the parcel was not found, they say it has not arrived yet.... And the message came that it is here, they say another SMS should come, then come, in general I am shocked
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Level 4 Local Expert
September 9, 2024
The service is at the highest level.Kasymkhan Bauyrzhanuly is very polite and courteous. I explained all the details of the document design.
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Level 2 Local Expert
December 13, 2024
In the 13th window, there was a woman who couldn't get me an AVR for an hour. Why put an ignorant person in jail? I don't have time to sit and wait for your employee to learn how to do his job. As a result, with the help of another employee, she barely printed out the AVR for me. And I lost an hour and a half of my time. When they did it to me in 5 minutes before!
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Level 8 Local Expert
July 9, 2023
I love this particular branch of Kazpost. It is large, spacious, has many windows and, accordingly, employees. they are always polite, responsive, fully advise, prompt. I often pick up parcels from aliexpress, and send parcels across Kazakhstan. the service is fast, literally 5 minutes, no more. rarely, but it happens that the scoreboard does not work. and despite this, employees are working quickly to avoid creating a large queue.
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Level 4 Local Expert
July 14, 2024
Very good service, they will help with everything, communicate politely, very good staff. The dial only sometimes does not show exactly, but this is not critical, because everything will be explained and told to you
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Level 3 Local Expert
September 20, 2024
I do not recommend this item, the employees do not want to work, as a result, I had to look for my parcel myself. As a result, she ended up in the wrong cell. And the product itself is all dented. This is the first time I have come across such an attitude
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Level 4 Local Expert
February 25
The best post office .polite staff.fast service, everything is super
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Level 5 Local Expert
September 21, 2024
To say that THIS IS A NIGHTMARE IS TO SAY NOTHING VERY "GIFTED PEOPLE" WORK HERE!!! IF I DO NOT RECEIVE AN OFFICIAL RESPONSE FROM YOU, COMPENSATION AND APOLOGIES I will file a lawsuit against you, and a statement will also be written to the police I was given an order, I opened it, after issuing it, the employee changed her mind about issuing it and started saying that another recipient should come, she scratched my hands and tore the goods, which she did not have the right to do!!!! In my personal account I have an SMS receipt, as well as a receipt for paid goods, but she and This is not enough. For trying to snatch stolen goods from her, she started calling security, then they wouldn't let me out and wouldn't let me call the police and leave a complaint, they tried to snatch the phone (but everything is recorded, we have it from the face), passers-by were also outraged and filmed everything on camera.The guards say they are in jail Where did you get such a rabble? Who can return the stolen goods to me, and
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Level 7 Local Expert
November 1, 2024
As always, Kazpost remained far from civilization. It seems there's still a scoop inside.Everyone is so tired and the staff is the same
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Level 10 Local Expert
November 13, 2024
I thank the staff of Kazpost. The actual work of the employees, especially the postal cargo acceptance department. There are more bonuses, and high salaries!!!
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Level 2 Local Expert
February 13
Good afternoon. Regarding the work of the entire Kazpost, I can say one thing, if I had a choice, I would certainly choose another operator.
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Level 7 Local Expert
December 9, 2024
The staff works well and quickly. All well done!!!
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Level 11 Local Expert
June 2, 2024
It's fussy, but well done! They will explain and guide you ! Employees work with a large flow of people, strength and patience to all employees of the organization!!!!
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Level 4 Local Expert
November 18, 2023
Service alas and ah (I pay utilities every month and the same thing every time: there is no small change ( 1, 2, 3, 4, 5, 10 tenge). But if I don't have even 1 tenge, then I will see and hear a lot of negativity in my address. The cashiers are kind of angry, nervous. Another unpleasant moment: it is very stuffy indoors, especially when there are a lot of people. And it does not depend on the time of year and the presence or absence of heating. I understand that employees may be uncomfortable (cool or ...), but customers are also people and it's very bad when you go out all sweaty (especially in the cold season). About the good: there is a very pleasant, polite, charming woman at the reception (I don't know the admin or the manager). He addresses everyone with a smile, politely. She serves very quickly and if there is a conflict situation, she solves everything very professionally.
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Level 12 Local Expert
August 28, 2024
The delivery of parcels is just a bomb theme, everything is fine and fast, so far I have not encountered any problems
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Level 4 Local Expert
December 15, 2024
Letters do not arrive at the time, you have to wait a long time or you have to go to the post office yourself.Even with a notification.
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Level 9 Local Expert
May 24, 2024
So there are no advantages. The service system pleasantly returns to the period of the Soviet Union, with all the ensuing delights. Digitalization and the opportunity to make life easier for the client is missing.
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Level 10 Local Expert
April 15, 2024
The poster is working. The package arrived quickly. I took it personally. There were no problems. The staff behaved correctly and suggested how to use this device. I'll be back again. Convenient!
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Level 13 Local Expert
July 20, 2024
On the second floor, addresses are often confused when issuing envelopes , consultants work slowly, the queue is waiting for one letter to be found , slowly
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Level 10 Local Expert
December 8, 2024
There is practically no queue. Parking is paid. They serve you quickly
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Level 3 Local Expert
July 26, 2024
It is very stuffy, there is no air conditioner. There is no automation for sending letters, everything is manually 100 pieces of letters, the barcode was manually glued. You also need to know exactly where, the barcodes were peeled off, re-glued, it turned out to be sent 3 times
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Level 9 Local Expert
June 24, 2023
Everything is fine, the girls at the reception are friendly, polite, I couldn't find the parcel, the assistant helped in laying out the goods, everything is neat, in every cell
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Level 9 Local Expert
April 6, 2024
Good work organization, the ability to send and receive parcels and parcels, I have received parcels from the online store more than once, I recommend
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Level 6 Local Expert
October 3, 2024
Kazpost is the last century. So far, they only accept cash and by card. Shame
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Level 3 Local Expert
February 20, 2024
Hello! I often send parcels in this department. Registration and shipping is very fast. The girls in the department are polite and kind.
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Level 8 Local Expert
February 25, 2024
The post office does not know which areas are served by postmen. I was looking for my letter without a track number, I live in the Sary-Arka area, I was given two numbers of postmen who serve the left bank!
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Level 7 Local Expert
October 27, 2024
Order! All in the cells! Both the guards and the girls are on the way out!💪
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Level 6 Local Expert
October 6, 2024
The storage of parcels cannot be adjusted, you have to search for a long time
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Level 3 Local Expert
December 17, 2024
He works very slowly and does not want to answer questions
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Level 8 Local Expert
October 22, 2023
Customer service is very high quality! Attention, quick response, care (the manager called back on Saturday morning, said that a registered letter had arrived, explained where to approach). Good health to all!
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Level 7 Local Expert
December 30, 2023
Clean, the consultants are friendly, there is a restroom, the ATM outside is often not working properly, a second one is installed in the task, there is a parcel tracking program
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Level 4 Local Expert
November 8, 2023
I always use the services of Kazpost. I would like your operators to be more active during the lunch break, you don't always have time to register in time.
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Level 8 Local Expert
April 6, 2024
Thank you to the staff, everyone helps and participates. But the organization of work is very weak
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Level 2 Local Expert
February 6, 2024
It is necessary to put tables for customers in the hall, where he could conveniently put his parcel in a bag, a package for going out into the city
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Level 20 Local Expert
October 21, 2024
Convenient location. Excellent staff
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Level 5 Local Expert
June 5, 2024
High level of service, excellent staff
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Level 11 Local Expert
December 23, 2023
Alas....staff....he is not very polite, not rude, but lacks respect for customers. Indifference. I haven't been there for ten years, I left with my wife...with some kind of unpleasant aftertaste.
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Level 6 Local Expert
October 28, 2024
The queue often breaks down and chaos ensues.
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Level 14 Local Expert
August 31, 2024
Everything is great, the staff is very polite
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Level 5 Local Expert
July 30, 2024
They do not issue parcels to minors, probably in order to then charge their parents for paid storage, obviously. I think this is the merit of this particular department, the staff here is, let's say, special: in other departments, you can safely send and receive them.
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Level 4 Local Expert
July 17, 2024
Service, courtesy of the staff, efficiency.
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Level 8 Local Expert
June 5, 2022
The service is good, everything is convenient and fast and the location is convenient. delivery of goods from Aliexpress comes in dents as in super markets is very convenient
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Level 4 Local Expert
July 26, 2024
I don't know, I only come here to pick up parcels. I have no complaints about their work
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Level 6 Local Expert
July 18, 2023
The department itself is without complaints. Only here we managed to find postcards with views of the city to send to friends. Before that, I went around 5-6 departments, surprisingly, but there was nowhere at all!
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Level 5 Local Expert
October 6, 2023
I don't know where so much negativity comes from, how many times I pick up parcels - there have never been any problems. Perhaps there are problems with the shipments ... never encountered
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Level 6 Local Expert
February 14, 2024
Gorgeous, the service is super especially EMS kazpost)))
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Level 5 Local Expert
August 24, 2024
The parcel from China was not delivered twice on 08/18/2024. and 08/22/2024.
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