If I don't come, one window works forever, there are a lot of queues, but there are two windows. I was outraged by today's situation. Usually, an SMS always arrives upon arrival of the parcel and an additional call is made. But on the 19th the parcel arrived, no one called and no SMS came. And I can see by the track that it has come. On March 25, I received an SMS saying that the parcel had arrived and I could pick it up, since I decided to call the call center and clarify the work schedule and the call center told me that the mail was open until 2. What was my indignation that the mail was closed! The call center said that we would send a complaint, when asked why the SMS did not arrive, they told me that it was not their fault, and therefore I had to contact the call center by my phone number. I have a question why the post office is resting for 5 days, although according to tugis it shows that they are working today, but a shortened day! They rest from 20-25 ! This is outrageous (I'm posting a photo!)
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Светлана Шкараева
Level 10 Local Expert
August 8, 2023
Отличное почтовое отделение! Спасибо, за то,что перенесли с Украинской на Островского,стало намного удобнее не только добираться,но и попутно делать свои дела!Работники казпочты всегда вежливы и внимательны,выслушают и подскажут, спасибо им за их работу!