Poor work of couriers and connivance of the head of the department.
The situation has already been repeated twice, the courier takes the parcel for delivery and does not call, does not deliver, while marking that the parcel has been HANDED to the recipient. The first time was attributed to a system error. I waited for more than 10 days, after which I just went by myself and found my parcel. Now history repeats itself. What right do they have to mark that the parcel has been delivered if it is not?!!! As a result, the parcel stops being tracked, I have to prove that I did not receive it. What kind of work is this?! If you can't work properly, don't work at all!!!
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Куат Аманжолович
Level 20 Local Expert
December 22, 2023
The compartment is large, but there are a lot of boxes inside. At first glance, it's a mess. Cashiers don't write with pens. A crowd of people around is writing something, filling it out, asking. It's probably the same everywhere. I have not seen any normal Kazpost offices. Go there after lunch. There are no queues. You can send an email, provided that the database is not hanging. I waited 7 minutes while the base was hanging
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Жанат Кадеева
Level 5 Local Expert
June 2, 2024
There was a package with delivery, I waited 9 days. The courier allegedly called, but there was no call. I had to pick up the package myself. We already wanted to make a refund, but barely had time.The quality of service is poor, I do not recommend it.
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Серега Урузбаев
Level 9 Local Expert
January 13, 2024
In a great place, clean, quick and cozy, everything that can be picked up is quickly located
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фариза к
Level 2 Local Expert
May 12, 2023
The staff is terrible, only 1 window works, the second window was open, but the staff asked to wait until she finished her business, waited for 10 minutes, and also said: wait!!! With that tone. Then, as soon as the first window was free, she asked to serve me, at first she did not want to, like now the second window will serve you, but then she finally served me, with a dissatisfied face! They work slowly!
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Асик
Level 29 Local Expert
March 19, 2023
We helped you to send the parcel to yourself easily and quickly)) we arrived in Shymkent in down jackets, summer began here, well, I decided to send the pukhan home) in general, the price of the box is about 700 tenge (large) and the shipment itself to Almaty is about 1500. I will come home and get my pukhan at the post office near the house
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ОлеМас
Level 17 Local Expert
November 25, 2022
He cut off one star for asking three passers-by before finding the entrance. Navigation is not for beginners, only locals know about the location and signs and signage are unnecessary for them. Otherwise, everything was fast and convenient
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Olga Svirko
Level 9 Local Expert
May 4, 2024
There is no parking, you need to stop at the bank.
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Светлана Халметова
Level 4 Local Expert
February 19, 2024
Super! Politeness is above all!
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Данис Галиев
Level 20 Local Expert
March 13, 2023
The usual communication department , the service is normal , convenient
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Евгений М.
Level 2 Local Expert
December 21, 2021
They introduced lunch from 13.00 to 14.00 without a message on the website. I had to hang around the door, like many people, and leave with nothing. It's an outrage!!!
They work as they want. The message on the website that they work around the clock is a lie. From 9.00 -18.00
Nobody needs anything. That's why we live like this.
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Евгений Чернов
Level 10 Local Expert
January 10, 2024
The building is old, but the mail and orders arrive on time.
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Алишер Шаяз
Level 7 Local Expert
December 25, 2021
In general, I can't say anything bad, in the realities of Shymkent and Kazpost everything is within the norm. The big disadvantage is that they do not work on Saturdays and only until 18:00 on weekdays, how can hard workers pick up their parcels?!
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Ольга Токарева
Level 9 Local Expert
December 14, 2021
Saturday and Sunday do not work at all. On weekdays from 9 to 18, as well as for other people. So take time off from work and pick up the parcels. Delivery by courier is buggy. I made it out, so they forwarded the parcel to another branch.
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Виолетта Мороз
Level 5 Local Expert
January 25, 2022
It's a very difficult place. All mail works terribly, parcels are lost, notifications do not arrive. People are looking for parcels themselves, as a result, many get lost. I think this is the 10th circle of hell, going through this place is a real test
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Улмекен Даурембаева
Level 11 Local Expert
August 13, 2023
The personal support services are good
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Рамиль Назипов
Level 9 Local Expert
June 8, 2022
It is convenient to pay for something urgent, there are few people and no queues, but parking the car is a problem.
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Юлия Черепанова
Level 12 Local Expert
November 30, 2022
They will always help, prompt and fast
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Гаухар Рустемова
Level 7 Local Expert
January 16, 2023
The waiting time is very long, it is impossible to find the parcel, it is a mess
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d33ass
Level 6 Local Expert
April 19, 2021
The service is so-so, the terminal for issuing coupons, of course, does not work. You will have to wait at least an hour for a consultation: the queue is always long - there is only one consultant.
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Евгений Ли
Level 6 Local Expert
October 8, 2023
Fast service
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Вячеслав Шпильман
Level 4 Local Expert
March 4, 2021
Not that I would like it. I always know why I go there, I find my goods myself, I give them to the workers who are constantly sitting on a chair, they punch into the database and I pick up my parcels.
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Nano Master
Level 9 Local Expert
April 1, 2022
Why should people travel from other parts of the city to this stuffy, inhospitable place where the staff👎
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Гаухар Исмаилова
Level 7 Local Expert
February 2, 2022
I live in another area, but I get a shame at this address. There is always a crowd of people
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Оля Куницкая
Level 5 Local Expert
July 9, 2022
The most lame mail. Sometimes they are closed, sometimes they do not have light, then they lose the parcel.
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саби набиева
Level 6 Local Expert
February 3, 2022
I received my product in 5 minutes, so that they would always be so responsive ✊
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Адэля Романова
Level 10 Local Expert
May 26, 2022
It's quite normal. Service+,staff+
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Сабир
Level 9 Local Expert
December 24, 2023
Employees have been serving for a very long time
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Сауле Увакова
Level 11 Local Expert
November 13, 2020
Good service, competent staff, minus a small room, but the distance is maintained, several people are introduced
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Засимович Аркадий
Level 12 Local Expert
May 4, 2020
I liked everything! Clean, very clean. There is an ATM. The operators are good.
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Дмитрий Пулькач
Level 21 Local Expert
November 22, 2022
Maintenance is normal
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Руслан закиржанов
Level 4 Local Expert
December 22, 2021
Everything is happening very slowly. Sometimes there are not enough people
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Аскар Куандыков
Level 3 Local Expert
November 28, 2022
Very convenient.
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Anonymous review
February 22, 2021
Friendly girls working, very nice
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Саид Исамидинов
Level 7 Local Expert
June 15, 2019
The post office is in a very convenient location. Polite staff. It is possible to pay for communal services.
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Илья Волкотюк
Level 5 Local Expert
June 7, 2021
It seems to be normal. The parcel was given out 10 minutes before opening, so 5!
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Сергей Салин
Level 8 Local Expert
June 27, 2022
Good service.
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150288 Атажанов
Level 5 Local Expert
February 9, 2022
The service is not very good!!!!!!
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Аскар Абитхан
Level 6 Local Expert
June 12, 2020
Convenient location . That 's just more staff for the parcel department .
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ильдар ниязов
Level 10 Local Expert
April 26, 2021
It's expensive, I'm constantly standing in line, I'm being served for a long time...
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Макеша
Level 5 Local Expert
January 1, 2022
Employees allow themselves to be rude, even abusive towards customers
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талгат оразбеков
Level 8 Local Expert
February 20, 2021
Not really, where Kazakhs walk, the grass does not come out
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Offshore Zone
Level 30 Local Expert
May 19, 2019
Updated style,pleasant service in turn.I recommend
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Евгений Прасол
Level 12 Local Expert
September 8, 2019
like for the speed of work , everything is correct , everything is concise
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2
I
Level 14 Local Expert
November 30, 2019
Convenient compartment. There are few people, the service is short-lived.
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Максим Юрьевич
Level 12 Local Expert
December 24, 2019
Government office, regular post office
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Ербулан Хайдарбеков
Level 22 Local Expert
February 24, 2021
Good mail.
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Сергей Крутой
Level 13 Local Expert
December 24, 2019
A lot of things are unfinished , but the ideas are good
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Жаналиев Тимур
Level 7 Local Expert
February 3, 2020
Electronic queue, fast delivery
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Anonymous review
July 24, 2019
The service is very poor! The attitude towards people is boorish.