Kcell

4.9

625 ratings

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Сергей Конкин

Level 5 Local Expert

With all due respect to this brand, the employees there work carelessly, to put it mildly. I came to issue a new SIM card. It would seem a trivial matter. I was stuck for almost 2 hours, even though I was 3rd in line. In short, I'm disappointed. Ten (!), yes, ten specialists, of whom only two worked with visitors. The rest were doing anything but their duties. Then we wonder why the company has a sharply negative image. Think, gentlemen! A holy place is never empty.

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Алексей Куш

Level 6 Local Expert

Yes, in principle everything is fine. The staff is polite and competent. But the waiting time is not pleasant. I wish there were more operators. Although maybe it's just my bad luck.

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Melhistinec Melhistinec

Level 11 Local Expert

Terribly slow service and stuffy. The location is convenient. You're waiting an hour to replace your SIM card.

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Level 8 Local Expert

The manager solved my problems very quickly, there were very few people

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Fightly Full

Level 13 Local Expert

Very competent service and excellent staff. Clear. The service is a bit long, but it will help you solve problems with high quality, if any.

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людмила

Level 12 Local Expert

Everything is fine, but queues are something, you have to wait for an hour until the time comes.

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Сергей Вечерний

Level 8 Local Expert

Convenient, fast, and a good professional approach to each client.

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Гоша Лов

Level 6 Local Expert

Well, there are always a lot of people and a long queue. You can stay there for a very long time. Well, they give out coupons... Some coupons are 826, another 85, the third 107. A question? How many people are ahead? Well, people are still calm for the first hour. And then, my nerves can't stand it. Well, you're a mobile company... Where is the mobility of customers who wait in line for 2-3 hours. But when he started to get indignant and some manager solved the issue very quickly. So they can, when they want. Change the attitude towards customers who have chosen your company, take care of their precious time. After all, you are at work, and clients need to take time off from work or use lunch time, or personal time.

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Tourist KZ

Level 16 Local Expert

Tariffs are inflated, every year it becomes more expensive. And it does not correspond to reality, gigabytes quickly ends as well as minutes. Personally, I switched to another operator

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O.K.

Level 16 Local Expert

There are few managers in the morning, waiting 10-20 minutes. After the invitation, the manager apologized for waiting)) This is the service, they quickly reissued my number, everything is on the case, they didn't sell me too much. Parking is available, so far it is free))

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Is Dzham

Level 11 Local Expert

As a legal entity, I am very unhappy with the service and the competence of the employee who provided the service, after which I had to redo everything, and this time was wasted.

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ALIK

Level 17 Local Expert

In no way before the service at Kcell / active, very lame ,at the checkout and the manager's service is very slow.,there is no efficiency of work

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Alexander Kh.

Level 15 Local Expert

Very long queues, and very slow service

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Владимир Прочуханов

Level 4 Local Expert

They serve quite quickly, there is not always a result, I mean, periodically the program does not always give out MB in 5000 steps, you often have to contact about this

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Леся

Level 9 Local Expert

They do not solve a large number of issues, they send them to the main office. And in the main, they don't solve problems at all, no one knows anything there. First, you wait in line for half a day, and then they start to stick to each other.

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анара гадирова

Level 10 Local Expert

Special thanks to the consultants. Everything works quickly, efficiently, and efficiently.

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Sweetie

Level 9 Local Expert

An uneasy place, crowded people, young and active consultants!

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ержигит и.

Level 6 Local Expert

I came to register a new phone and did not expect that everything would happen so quickly, clearly. The manager additionally checked the fulfillment of all the terms of the agreement. Competently.

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Lady Q

Level 13 Local Expert

Polite staff, know their job perfectly well, promptly cope with their duties. Convenient location. Purity. 👍👍👍 There's not even anything to complain about!!!🤣🤣🤣

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Роман

Level 9 Local Expert

An excellent branch, has greatly improved customer service in recent years. Patient and responsive staff, completely solves the problem, starting from the treatment, ending with the end result. Lots of work windows, coupon service.

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Жагыпар Б.

Level 3 Local Expert

Two female employees met me and solved all my questions. The Internet router was advertised immediately . I bought it. Thank them for meeting people in the hall.

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Ярослав Курашов

Level 8 Local Expert

The whole process of buying a SIM card takes an unusually long time. Twice to the cashier, the papers are processed....all together, the wait took almost 45 minutes. The staff is trying hard. But the whole system of registration and payment is so long.

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любовь фидлер

Level 8 Local Expert

convenient location, good staff, in demand- there are always a lot of people, but again they announced an increase in my fare.....and this is the third time in a couple of years...

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Игорь Иванович

Level 9 Local Expert

A spacious room. They work pretty fast. There are no complaints

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Arsenty D.

Level 3 Local Expert

The service is great! The staff is excellent.

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Larissa Kazimirchik

Level 6 Local Expert

They work well, they are attentive, they help in everything.

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Жазира А.

Level 6 Local Expert

I've never been there. Fast service, there are almost no queues.

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Петр Лапунька

Level 3 Local Expert

Great

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Галия

Level 11 Local Expert

An expensive connection is not for the council.Well, the office is like an office

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Руслан Турарович

Level 4 Local Expert

Hello. I want your management to encourage their specialists: Art. manager Rustem, managers Dinaru, Ainur. I visited the Kcell office on Republic Ave. on October 27, November 4 and 5, and was pleasantly surprised by the good service and the competent work of the specialists.

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Динара Токабаева

Level 3 Local Expert

It's very stuffy, the service is slow

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Айдар Папа

Level 4 Local Expert

The connection is bad, the Internet ends badly very quickly. 👎 👎 👎 👎 👎

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Ольга Кюрджиева

Level 7 Local Expert

Excellent service. All issues are resolved promptly.

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Сахит

Level 12 Local Expert

Served without waiting in line! Everything is great, the service is at the right level!

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Алёна К.

Level 12 Local Expert

You buy a room with a SIM card, it costs about 600 rubles 30GB of Internet,minutes,cm Takes 5g Worked well I recommend

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Mira Zh

Level 16 Local Expert

There is always a crowd of people here, you wait a long time, if you have a choice, it is better to choose another office of this company, you can wait 2-3 hours in line.

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Хасан Секирбаев

Level 4 Local Expert

Good Internet and at an affordable price I recommend

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Askar Askaroff

Level 13 Local Expert

It's a very cool office, the staff is very polite, they try to help, but there is one big minus, and that's parking, it's not big

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Назгуль Д.

Level 9 Local Expert

Warm, light, comfortable! Pleasant service!

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Sailau Massanov

Level 10 Local Expert

I wanted to buy a room, the tablet worked very poorly, it was impossible to use it

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Gabit Rustemov

Level 8 Local Expert

Good service, got a room in a few minutes

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Максим Поздняков

Level 13 Local Expert

Quickly. High-quality. Polite and competent staff

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михаил дригода

Level 7 Local Expert

I have been using the services of this network for a long time. There are a lot of offers for updates and various promotions that help attract attention. The only drawback is a cramped room that cannot cope with the influx of visitors.

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Яна Гирш

Level 5 Local Expert

Good service

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Sergey Dolgintsev

Level 20 Local Expert

The room is spacious, everything is for customers, convenient, professionally serviced

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Сергей Б.

Level 21 Local Expert

I was in Kazakhstan for the first time. I needed a connection. I applied to this salon. The staff helped with everything. It was very nice to be hospitable and helpful.

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Влад Прочухан

Level 6 Local Expert

There are a lot of operators and the queue at the kcell Aktiv center goes fast in the evening in winter when there are a lot of people, it can be hot.

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Серик Макашев

Level 12 Local Expert

This service center provides fast customer service. They will explain and advise you correctly. Thanks to all the staff

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Zhanar Zho

Level 9 Local Expert

Earlier, the connection was the best, but now 3g is barely 4 g in the city, it's strange that the speed is good in the villages

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сергей заблоцкий

Level 6 Local Expert

It's been a long time coming... it feels like the operators are divisive.

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Kcell

180 reviews