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Rating 5.0
526 ratings
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126 reviews

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Sergei D.
Level 6 Local Expert
November 10, 2025
I went to get a new SIM card, it was done quickly,good service,polite consultants,not far from home,good communication, competing with other connections, managers were attentive, treated with respect; thank you kcell
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Кантемир
Level 4 Local Expert
January 1
There are long, simply huge queues, despite receiving coupons... The operators are very slow, as if they work for free... I really hope that all the bugs will be fixed... I hope...
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Рамиль С
Level 8 Local Expert
October 29, 2024
Operational service. I think the lack of queues is a big plus. The consultants are polite, the answers are exhaustive, both in Russian and Kazakh.
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Перизат Жаксылыкова
Level 3 Local Expert
October 26, 2025
The chairs are terrible, which are designed for customers in front of the operators They force you to pay in installments for headphones, a phone, a tablet, and so on If you change the operator.They offer a 30 megabyte tariff..If you want more unlimited money, they force you to pay in installments.This is very bad.The head of the Hamka department. She began to be rude to the objections and the request to show in writing the rules and regulations on the installment plan.It's a mess.I had to issue a tablet to get an unlimited tariff.Now I pay 9,000 monthly, and before that I paid 4,790.In Aktau, I generally faced an asset problem.kssel does not catch, so for a while I changed it to body 2. And when I returned to Shymkent, I wanted to change it to an asset, these are the conditions they put forward
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Ainasss Ainasss
Level 13 Local Expert
January 4
A great office and a great operator, the staff are always friendly and helpful when contacting us. The Internet speed is stomping, stable connectivity is everywhere.
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Кристина Ларшина
Level 9 Local Expert
May 3, 2025
The service seems to be fine, but as for the tariffs, it doesn't fit into any framework.Very expensive tariffs are constantly getting more expensive.Make the rates available, otherwise many will refuse your services.
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Святослав Горбань
Level 8 Local Expert
August 11, 2025
They served us very quickly, the operator helped us register our SIM cards (we are foreign citizens), very polite, patient, and the tariffs are expensive, but it didn't matter.
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Анатолий Аверкеев
Level 15 Local Expert
March 24, 2024
Great choice! Kcell mobile operator is known for its high-quality service, wide coverage and a variety of tariff plans. Many users note the stable connection and ease of use of the services.
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Зинен Алексеева
Level 6 Local Expert
June 20, 2024
Oh! I would not like to get involved with this organization. They were so tortured with their weak Internet and constant price increases that they had to abandon their services and switch to other operators. I wrote a statement and didn't get a good answer. I wonder why the state doesn't control them?!... After all, satellites are all state-owned, and prices are rising like mushrooms, although the Internet is weak (everything is blamed on the technical part, and it is their direct responsibility to keep it in order) and prices are constantly changing. Tele 2 used to work so poorly, but now they have begun to improve their work. So, you can work well!!!
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Куралбек Томирис
Level 10 Local Expert
July 28, 2025
There is almost no queue, the service is fast. It's clean and cool. I enjoyed it
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Нурдаулет Бауржанулы
Level 4 Local Expert
August 4, 2025
Very good mobile operators, everything is convenient and fast, the Internet is good, it doesn't lag and loads quickly. Overall, everything is cool. like
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Ай Рахым
Level 6 Local Expert
September 10, 2025
I constantly take (buy) a phone here. all of them are of high quality. they never broke down. The managers are friendly. always responsive, energetic
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Polina Berletova English Tutor
Level 13 Local Expert
May 14, 2024
The girl helped me with the solution of my question and individually made an application for the Internet. I don't remember the name of the specialist. I am very grateful to them for their prompt help. Considering that I am not a citizen of Kazakhstan.
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Раушан
Level 11 Local Expert
May 11, 2025
An excellent center where competent specialists will serve you quickly and will not keep you waiting.
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Султан
Level 15 Local Expert
January 14, 2025
There are a lot of windows for consultation and connection. But there is no order. Then you need to go to the cashier and then to the operator, or to the operator then to the cashier. They don't know themselves.
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Адилет Баяни
Level 8 Local Expert
May 4, 2025
Nice office, Convenient location. The service is excellent. Polite staff
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Ляля Т.
Level 10 Local Expert
May 13, 2025
The building is angular, clearly visible. The interior is clean and tidy, the service is good, the consultants are polite.
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Ержан Махашов
Level 13 Local Expert
July 30, 2025
The Kcell center is working well. They serve you quickly. Professionals work.
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Газиза Асильбекова
Level 5 Local Expert
July 5, 2025
The Kcell center is located in a good location, the staff is polite and helpful. But of course, if the tariffs were cheaper, it would be very good. Overall, everything is fine👍
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Наталья Зубкова
Level 7 Local Expert
November 2, 2022
Competent employees, professionals in their field. The office has created comfortable conditions for subscribers. The reception partially solves issues on the spot. The wait is short
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Нургуль Нургуля
Level 11 Local Expert
August 28, 2020
The staff are very pleasant and polite, answer all questions competently, thank you for such a service!!! It's not convenient to stand in line on the street, well, it's just because of the quarantine, most likely, but everything is fine!!!
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Рустам К
Level 7 Local Expert
October 18, 2025
The staff is not competent enough, the staff is weak.
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Алтайбек Туртаев
Level 4 Local Expert
March 15, 2024
The organization is well supplied, judging by the furniture. But the staff is something, you can immediately see that there are a lot of incompetent and frankly rude service workers. .
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Foxandr2007
Level 20 Local Expert
December 16, 2025
A comfortable office with operators ready to help!!!
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Юрий Локтюшин
Level 10 Local Expert
December 8, 2024
I liked everything! We set up the SIM promptly and accurately .
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Anonymous review
November 24, 2021
Good service. We bought an iPhone charger, really original. The saleswoman showed everything well, checked, and was very friendly.
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Anonymous review
April 6, 2023
Very, very polite staff at the entrance, I wonder what kind of sedatives they drink? All sorts of inadequates are trying to yell at them, in general, I am shocked by their self-control
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салтанат Таспанова
Level 16 Local Expert
February 7, 2023
The center is very good. The staff is very friendly, it was Kadyrbai Maria who helped me with the question. A very nice girl. Even though she's sitting at the checkout, she helped me. Thanks a lot
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Шам Берик
Level 13 Local Expert
March 6, 2024
There are many windows, but not all of them work. Very rude staff. There is a problem with parking.
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Зарина Колибаева
Level 6 Local Expert
February 26, 2025
In this center, Kolibayeva's employee Makpal responds very quickly and clearly. Good girl 👍👍👍👍👍👍👍👍👍👍👍👍
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Магомед Jestianshik
Level 6 Local Expert
August 21, 2025
Nice interior, beautiful. The service is not on the rise, maybe it has changed?
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Гайрат
Level 14 Local Expert
March 21, 2025
A normal company with normal rates, I recommend
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Эльнара Ешеманова
Level 4 Local Expert
July 31, 2025
Fast service. Pleasant atmosphere
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Ruslan Safargaliyev
Level 5 Local Expert
October 20, 2025
Excellent, fast, high-quality without any problems.
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Татьяна Иконостасова
Level 3 Local Expert
January 12, 2025
The girl did well, she helped me and did everything clearly
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Кунзира Утенязова
Level 3 Local Expert
January 4, 2025
A real miracle .a place we all need .The services are of a high degree.Well done
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ольга тукаева
Level 11 Local Expert
October 5, 2024
Everything went great, the operators explained everything well and quickly
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Владимир
Level 17 Local Expert
February 10, 2024
I came to replace the SIM card. I took a number, and the consultants quickly helped to do everything. In principle, quickly
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Аян Керимбек
Level 3 Local Expert
January 17, 2020
They are operators who work not from 9 o'clock but from 10 o'clock, although it is written that it works from 9 o'clock. I had to wait. As it is, the operators are nice and polite.
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Лиза Донна
Level 13 Local Expert
January 19, 2024
Great office. A lot of employees. Fast service
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Olga
Level 6 Local Expert
September 13, 2025
A good place, sometimes you really want to pay for services. The base didn't work for 2-3 days, so they charged a fine.
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Дилдора Низамова
Level 2 Local Expert
December 4, 2025
Wi-Fi works very well, and I advise you to buy it.
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Иммануил либерманн
Level 30 Local Expert
March 6, 2024
I've been a regular visitor to this office lately, and I don't like it...my number is constantly not being registered, and I have to write an application. I am pleased with the fast and qualified service
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Ballansa
Level 7 Local Expert
July 15, 2024
Kind Operators help with problems and low Internet connection
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Оразкуль Бекболатова
Level 17 Local Expert
May 13, 2025
There are always a lot of people.It 's noisy out there.but I took the phone there once.They hold a lot of promotions.they are trying to attract more customers.They're trying.He seems to be on his own.
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Сатжан Лаханов
Level 6 Local Expert
October 5, 2025
They couldn't recover my phone number, which I had lost even though I had transmitted all the information
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Максим
Level 12 Local Expert
September 15, 2025
There are no contests and prizes with sweepstakes for at least a new generation smartphone and at most a last-generation phone.
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Бекжан Турматов
Level 6 Local Expert
January 26, 2025
Scammers are deceiving everyone To talk for 33,000rubles 5G router buy 1 year of Internet for 1tg per month and go buy a router and then Talk the promotion is over
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318217 Алимбетова
Level 13 Local Expert
May 12, 2024
The service is strong, liked.Everyone answers in place.Competent staff
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Ерик Серикбаевич
Level 9 Local Expert
April 19, 2022
Everything is great. Thanks to the Arailim. She explained everything! Very polite, beautiful.
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