Kcell

4.9

394 ratings

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Елена Горячкина

Level 5 Local Expert

It's a big plus that it's close to home. The queue is small. The staff is polite. They will always help. They will always answer all your questions. Very clean and cozy.

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Рустем Ж.

Level 2 Local Expert

The Kcell office itself/The asset leaves much to be desired. Kcell Company/The asset has some of the highest prices for tariff plans among mobile operators, and most likely earns sooo good money, but in the office it cannot provide the right number of employees so that the quality and SPEED of service are at the proper level! In the 21st century, in the age of digital technology, it's just nonsense for a person to have to wait an hour for their turn. It's mind-boggling! But I would like to note that the employee named Balzhan, who served us, was polite, restrained, and with the proper level of professionalism. Gratitude to her.

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Aiakoz Kisma

Level 6 Local Expert

Why not put one employee to sell phones and to check if the model is available, you have to wait in line to find out if the product is available

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Archy Kulchy

Level 11 Local Expert

The office of the mobile operator K-sell is always full of customers. The queues are long... It often happens that visitors do not wait for their turn and leave. There is no separation of the queue into individuals and legal entities, which is very inconvenient for representatives of legal entities, since they have to stand in a common queue. On-line recording is not always available. True, the choice of tariff plans and gadgets is quite diverse, but access to the unlimited tariff in it has recently been practically closed. In general, they are going to switch to 5G technology, so let's hope that everything is not lost for them yet...

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Меруерт Кабдуалиева

Level 3 Local Expert

Saturday , we stand in line for an hour , the scoreboard is not working . The operators just say wait for you to be called. Terrible service

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Green Pay

Level 4 Local Expert

We couldn't get a router for two hours. The service is terrible, there are no operators. Even in the PSC, the service is faster!

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rassymkhan matenov

Level 16 Local Expert

Participated in the Actions twice! I've changed my phone three times to a phone with new products and apps! Even at lunch, there are enough service managers.

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Максим Dyussaliyev

Level 8 Local Expert

It used to be one of the best, it's a pity that the owner has changed. The service is not bad but the above guide is terrible

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Мурат Жумакулов

Level 3 Local Expert

Services are not satisfied. He said that his work was very slow and he could not fulfill my demand before receiving my application

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Навы

Level 8 Local Expert

There is one operator working there (female.paul) that he does not know how to build a dialogue with the client. He answers quietly on purpose so that obscene words cannot be heard..

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Tamaza

Level 17 Local Expert

The staff are nice and polite. But the administrator or the boss, whatever it is, does not talk well with the client. Incompetent in a word.

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srgy

Level 16 Local Expert

The location is convenient, but there is no parking and there are always a lot of visitors.

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Евгений

Level 27 Local Expert

The impression is twofold, when I first encountered it, everything was OK. The girls are friendly, set up a SIM card, etc. Then it was necessary to transfer the number from them in Body 2. This is where the quest started, the hotline says to go to the service center, they say there's nothing we can do. They filled out the documents incorrectly several times, as a result, the number was never transferred. I had to buy a new one from Tele 2.

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Marat

Level 6 Local Expert

First of all there is no place to park there is no packing at all😡😡😡 Secondly, 10 operators are sitting at -2 at all, and I had to wait 20 minutes.

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Саке Жанабаев

Level 10 Local Expert

Of all the services, this one is the most disgusting in terms of service. Employees themselves do not know what to do and how to work with clients, while sitting on their phones and having fun. The questions are not answered. The attitude is boorish. The management does not analyze the work of the staff at all, apparently all relatives.

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Alex Tay

Level 30 Local Expert

It's terrible, I came to buy a sim card and connect it. But they refused to sell the card for cash, recommending that I go and buy it at some store on the street. As a result, I had to buy another operator. Question: Do you need new connections and subscribers? Service =0...

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Екатериона Я

Level 6 Local Expert

Excellent service, very responsibly and quickly served. They explained everything, showed how to use it on the spot, and changed the SIM cards.

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lina Legkodimova

Level 7 Local Expert

I restored the blocked SIM card, there were no queues. Everything went quickly and efficiently

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Level 13 Local Expert

Kind and friendly staff. Everything is fast and with a smile

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Sheberg

Level 10 Local Expert

The rates are too high. Communication is not always stable

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Масюков Игорь

Level 14 Local Expert

Kcell office, the leading operator in the Republic of Kazakhstan. An advanced company focused on the quality of service, communications and the Internet. B2B and B2C work together. The level of service is growing every year. 5 points

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Райгуль М.

Level 3 Local Expert

Total asset set topko Tariffs are available Now waiting in line will take more time

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Farid Yaudinov

Level 5 Local Expert

There are not always enough customer service operators.

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Канагатова Анэль

Level 8 Local Expert

Fast service! The manager is interested in helping)👍

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Бека Беков

Level 3 Local Expert

Very poor service waiting 1 hour and 30 minutes

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Талап Нурмуханов

Level 16 Local Expert

There are always queues...endless...they work very slowly, the parking is small, we could also open the same office in the city center.

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Yergaliyev Azat

Level 13 Local Expert

A very suitable place for this institution because in this neighborhood the center is the center of the institution a very two-story mansion will want the whole basement there from the 2nd loan I ran to change my old beeline number switched to an active very friendly different phone model in samsung society from 23 24 in the novelty advise you to go there forget your ID if you have there are some problems with my rate At the hotel here, I need to repair the phone here to the operator of the 100th connection. do activity

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Вагиф Мурадов

Level 10 Local Expert

I was told there were queues. But I didn't have any queues with me. All my questions were solved by the girls at the entrance. We tried to help as much as we could.

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Нелли Тулегенова

Level 4 Local Expert

They work slowly, there is a huge queue, and it takes a long time to wait

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Ольга Демяшева

Level 7 Local Expert

I liked the center. The service is at the highest level. Quickly, politely.

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Nurzhan Baiyrbek

Level 7 Local Expert

Every time you enter, the endless queue, when you get a coupon, the person is chosen and called. In most cases, the coupon issuing apparatus does not work.

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Ильдар Амиров

Level 2 Local Expert

Good quality of service.They will explain everything in detail, they are always polite and welcome you with a smile! Good luck to all the staff!And all of them since March 8th

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Айгулим Аубекерова

Level 7 Local Expert

A shopping center is a cozy place that people visit, each with their own business. You can buy a phone or trade it in

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Aisha K.

Level 2 Local Expert

Thanks to Manager Maigul! I explained everything clearly! 😍

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Ержан Бимуханбетов

Level 5 Local Expert

Very poor service

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КУЛЬЗИЯ Абдулгожаевна АЛИМОВА

Level 13 Local Expert

Competent working staff, everything will be explained clearly

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Кайрат Шартыков

Level 5 Local Expert

That's all right

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Ildar Amirov

Level 7 Local Expert

All well done, and polite, and pleasant all

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джасурбек мухамед

Level 4 Local Expert

High level of service, the staff is pleasant, I recommend it to everyone

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Nurbol U.

Level 4 Local Expert

Super

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Акылбкк Жауымбаев

Level 3 Local Expert

Well

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Слик Р.

Level 3 Local Expert

They have too much unnecessary writing. To change the SIM card to a new one with the same number, you need to wait for the approval of the authorities...

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Эльвира хван

Level 6 Local Expert

Good service

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Дастан Утекешов

Level 5 Local Expert

Very cool staff Bystro supply good convenience

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Александр Пасков

Level 8 Local Expert

I like the service there just super

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Ринат Д.

Level 3 Local Expert

Excellent service! Polite and competent staff . A cozy office .

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Отдел кадров

Level 6 Local Expert

Promptly, the girl at the entrance solved my question, I didn't even have to take a ticket 👍

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Алина Тасмагамбетова

Level 5 Local Expert

I waited a very long time for my turn, I came at 12 and left after 2 hours, probably

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Talap Akhmetov

Level 12 Local Expert

The service is very good

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Ильдар

Level 12 Local Expert

The staff is polite, they will listen well, explain, but they do not praise the individual sitting alone.Duvushki can't really explain if something is buggy with the phone!!!

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Kcell

84 reviews