Kcell

4.8

249 ratings

Rate this place

Айгуля К

Level 9 Local Expert

The office staff work "until the last customer," which is really cool. In particular, Tomiris was almost delayed with a security guard (very kind, by the way) at my request to change the mobile operator. And the question was not easy, but it was solved successfully, thank you! I wish you prosperity in the new year!

See original · Русский

... ...

Level 3 Local Expert

There is a manager in this department, sorry if I misspelled the name, but it seems Alimkhan. Such employees should be encouraged and held onto by such employees. I quickly and promptly helped resolve the issue with the router, which did not work due to the fact that the suppliers linked the wrong number and spent a whole week worrying like we checked everything and did everything right. In general, Alimkhan's respect helped to fix the problem.

See original · Русский

Show business's response

Ainur D.

Level 5 Local Expert

Queues, I came for an order, etched online, waited in line for about an hour. The people around were also outraged

See original · Русский

Show business's response

Aigerim yen

Level 5 Local Expert

It was served quickly ! The SIM card was restored in almost 5 minutes. They call by coupon , and the consultants are responsible for all questions promptly .

See original · Русский

Show business's response

Тамерлан Егеубаев.

Level 11 Local Expert

The renovated building is spacious and beautiful, everything is done for the convenience of the client, excellent staff, I really liked it with respect Tamerlane.

See original · Русский

Show business's response

Владелец Владелец

Level 4 Local Expert

The employee is not fully doing his job. You can see the work on quantity but not quality. The question surprises me.: "Can you finish it yourself?"

See original · Русский

Show business's response

Наурыз Юсупов

Level 11 Local Expert

The staff is polite, but the promotions are not for all types of phones, for example, there are no cell phones from Xiaomi, and in general, Activ seems to be engaged only in advertising, they constantly send SMS with their promotions to cell phones, they still call, stop advertising, improve services. For example, it often happens that Happy bonuses are connected themselves when you check the balance, you do not need to insert your unnecessary services, and you also call the Call center.: This is not our service. I called on April 25, I won't write the operator's name. I'm tired of these inconveniences from your company.

See original · Русский

Show business's response

Mira Zh

Level 16 Local Expert

Fast, prompt service I am glad that now they work on Saturday too They also sell mobile phones, mainly iPhones, Samsung Nice office, light. The only downside is when it rains, it's hard to get to the office. There are puddles on both sides, like the sea. But in general everything is normal

See original · Русский

Алекс П.

Level 10 Local Expert

The best operator in the KZ. Full coverage in cities and on almost all intercity routes. The whole family has been using kcell's services for a very long time. Good Internet speed. Fast service. The operators in the service centers are very competent and will always answer all questions...I recommend.

See original · Русский

Бакытгуль Айткужанова

Level 5 Local Expert

In Kcell/All the specialists in the center on Almaty street are professionals in their field! They will provide excellent advice and resolve any issues that arise!

See original · Русский

Show business's response

Алия

Level 9 Local Expert

A quiet and calm department, the managers are very friendly, polite and attentive! There is no queue and you can discuss all the issues without haste

See original · Русский

Show business's response

Еркин Жусупов

Level 14 Local Expert

A mobile communications company, but not all issues are being resolved.I wanted to restore the numbers of my son and daughter-in-law, they are abroad, but they refused me, although I have a general power of attorney that I have the right to restore their numbers.

See original · Русский

Show business's response

Денис

Level 23 Local Expert

I am roaming, there is enough money for the subscription fee. The phone is constantly on wifi, data roaming is disabled, I do not use voice calls. An SMS comes with a warning: the subscription fee will be deducted on such and such a date. Money with a small margin. On the day of withdrawal, an SMS arrives - there are not enough funds, 190 tenge was withdrawn per day, another 540 in reserve. I'm contacting support. Some strange instructions from the operator of the Maftuna: turn off the data, switch to 2G/3G, reboot. I do everything, I say "roaming", I turned off data transmission specifically so as not to go into negative territory. How long do you think I've been chatting with her? I have been waiting for an answer for more than an hour, no one has given me an answer. I waited until my patience ran out. There is no service… I do not recommend the operator. Choose alternatives in the KZ with the best service

See original · Русский

Show business's response

Эльмира Т

Level 11 Local Expert

A good office, few employees, and only one manager receives clients

See original · Русский

Show business's response

Клиент К

Level 4 Local Expert

I liked the service. The person is competent. We consulted and solved our problem quickly.

See original · Русский

Show business's response

Марат Жагипаров

Level 20 Local Expert

A large service center. All types of services for individuals. There are contract phones and smartphones on sale. Balance replenishment points and an ATM.

See original · Русский

Show business's response

Айгерим Жой

Level 7 Local Expert

Kcell's office. It's a little difficult to get to it. The interior is quite spacious and clean. The operators are polite, explain everything, answer all questions. There is a waiting area. Digital documents were not accepted (as of 01/23/2023). It is necessary to bring the originals with you.

See original · Русский

Show business's response

Anonymous review

One of the best mobile operators in the country, fast operator service, affordable tariff plans, they also give out a smartphone for free))

See original · Русский

Show business's response

Zhannet

Level 9 Local Expert

I always go to this center when I need to, there is never a queue, polite managers.

See original · Русский

Show business's response

Aray Alimkul

Level 5 Local Expert

The queue is long, but the service is top

See original · Русский

Хасен Тулеубеков

Level 11 Local Expert

the first time I was in this department was Jelly, everything was cozy, the staff was polite, they served quickly.I recommend you to visit.

See original · Русский

Show business's response

Alexey Pereverzev

Level 8 Local Expert

Excellent communication and an office with polite staff, more parking spaces, but this is a common problem in Astana

See original · Русский

Show business's response

Berik

Level 3 Local Expert

There are constantly long queues and slow work of operators, who are also instructed nearby, apparently by more experienced workers.

See original · Русский

Show business's response

Дмитрий Бухловар

Level 18 Local Expert

Cost, settings, lack of unnecessary services, simplicity, do not call, chat with the operator

See original · Русский

Show business's response

Mikhail Avilov

Level 16 Local Expert

We quickly issued a SIM card, activated it for the selected tariff, and explained everything correctly

See original · Русский

Show business's response

жулдыз кусаинова

Level 7 Local Expert

The most contactless connection They can't do anything about the connection, but they send you a message about the rates day and night.

See original · Русский

Show business's response

Олжас Тлеубаев

Level 5 Local Expert

They removed the installments for phones and communications, previously they turned off the connection when not paying, now the interest in the money is ticking! I no longer take equipment under contract

See original · Русский

Show business's response

Айдархан Айдархан

Level 3 Local Expert

Good tariff, good Internet, free services within the network.

See original · Русский

Show business's response

Сергей Сергеевич

Level 9 Local Expert

Everything is fine, good attitude, Everything went as it should, I got all the answers to my questions

See original · Русский

Show business's response

Анастасия К.

Level 4 Local Expert

Everyone is always served quickly and competently!!!

See original · Русский

Show business's response

Алмас Джайлаубаев

Level 18 Local Expert

I constantly contact this department, they always meet me politely and there are no problems with parking.

See original · Русский

Show business's response

erka959

Level 21 Local Expert

They solve your question quickly, there are few queues

See original · Русский

Show business's response

Марат Бейсенбаев

Level 8 Local Expert

The operator is average, took my mobile number from me, their user is 7-8 years old for the fact that their state bent in court in 2015 and they returned 23,000 tenge to me, illegally withheld from me over the years extra%!(((

See original · Русский

Show business's response

Elmira Elmira

Level 7 Local Expert

We switched from another operator , the Internet catches well, and the tariff is very profitable for the family .

See original · Русский

Show business's response

Erla Rakhimzhanov

Level 7 Local Expert

a good location, a large hall, a lot of managers, but the connection is so-so, then they write off the Internet more than they used, then it shakes badly

See original · Русский

Наталья Романова

Level 9 Local Expert

Excellent communication quality! It's a bit expensive, really.

See original · Русский

Show business's response

Талгат К.

Level 8 Local Expert

I liked the service center, the managers are very helpful, there are never any problems, I recommend it

See original · Русский

Show business's response

Олег Очкур

Level 11 Local Expert

The guys are working efficiently. Clearly, clearly, without delay.

See original · Русский

Show business's response

Иван Некоз

Level 11 Local Expert

they think for a long time. slightly slow. but they work

See original · Русский

Show business's response

Roman Artemovich

Level 4 Local Expert

The queue! I've been there several times, I always have to wait for 20 minutes

See original · Русский

Show business's response

Роман Кутенко

Level 8 Local Expert

Fast and high-quality service. Qualified specialists

See original · Русский

Show business's response

R A

Level 11 Local Expert

The E-sim could not be connected. I came back to Kcell. Now they are refusing the service of a digital identity card. 🤬

See original · Русский

Show business's response

Zhan A.

Level 9 Local Expert

Electronic queue. Polite staff. There is a large number of staff, the queue passes quickly.

See original · Русский

Анна Суба

Level 9 Local Expert

I like. Polite staff, help with any questions

See original · Русский

Show business's response

Мират Алимбетов

Level 2 Local Expert

The connection is getting worse and worse every day, what are we paying for???

See original · Русский

Show business's response

Антон Валерьевич

Level 10 Local Expert

I have applied several times. The service is good, the main thing is fast.

See original · Русский

Almas Zhumabekov

Level 5 Local Expert

Always a special offer

See original · Русский

Show business's response

Anonymous review

If the tariffs corresponded to the quality of the services provided, I would give 5 stars

See original · Русский

Show business's response

Максим Лазаревич

Level 5 Local Expert

The staff is very polite and patient. A good center.

See original · Русский

Жанат Мукатов

Level 6 Local Expert

Good people

See original · Русский

Show business's response

Kcell

81 review