The worst center🤦🏻♀️I pre-ordered the phone. I made the payment and waited for almost a month. On Friday (10.10.2025) they called and said you can pick up the phone. They have a day off on Saturday and Sunday. Started on Monday (13.10.2025)There are a lot of people... only 2 operators. I waited my turn. I went to the operator, she looked and said that there was no pre-order.Meanwhile, the cashier left for lunch (the time was 17.40)And they work themselves until 18.00. And she left. I was at work on Tuesday. On Wednesday (10/15/2025), they called from the kcell center... and said I could pick up the phone. I came to the 13mkr 55 branch at 14.00 ... the queue came up and I say that I came for my pre-order.And the cashier tells me .. That we sold your phone… Since they've been waiting for me for 5 days… How can you lie so blatantly? ... I called the kcell center... they told me to hand over the phone... but the cashier doesn't even look in my direction... ignores🤦🏻♀️How can you treat people like that?…I stayed in this department almost until the end of the working day... they didn't say anything... they didn't give me a phone... or a normal answer… I'll file a complaint tomorrow.

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Динар

Level 21 Local Expert

I issued a SIM card. There is an electronic queue machine at the entrance, but it did not work. Of the 9 racks, only one worked with a specialist. There were 4 people in front of me. But I must pay tribute, the young man quickly solved their questions and my wait was no more than 15 minutes. The Esim release took 5 minutes, the employee explained everything clearly and helped with the settings.

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Nurbol O.

Level 4 Local Expert

A good center for the purchase of numbers from an Active operator and the network is good to catch and you can take an iPhone in installments, I am satisfied😄

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Kcell

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