Kerama Marazzi
News
Забудьте про прежние цены и будьте на шаг впереди: по 31 ноября скидки на популярные коллекции плитки, керамогранита и сантехники до 50%. Н...
November 5, 14:23
Новая коллекция 2024 VENEZIA от KERAMA MARAZZI!
Перенесите в вашу ванную комнату дух Италии с новой коллекцией плитки и сантехники "Венеция...
October 29, 13:30
All news (8)
Business hours
Closed until 10:00 AM
Directions
Spartywnaja
4.2 km
Viesninka
170 m
Features
Credit card payment
Parking for people with disabilities
Delivery
Pickup points
Pattern :tree, marble, onyx, mosaic, parquet, floristry, geometry, plain, stone, concrete, patchwork, abstraction, textile, design, metal, watercolour, brick, monocolor, inscriptions, ornament, monogram
Country:Russia
Petfriendly:allowed with all animals
Payment method:prepayment, cash, payment by card, installment, online, payment by credit card
Information verified by owner
30 reviews
April 27
On the recommendation of friends, we turned to this store for a choice of porcelain stoneware. I came with my wife from another city. At first glance, everything was fine, we liked it and chose porcelain stoneware (Spain), which we liked for the price (it was at a discount) and color. We turned to a consultant girl who approached us. It turned out that this granite is not available, you need to order. The consultant said that she would clarify whether it was possible to bring it and when, we agreed to wait, left a plan with the dimensions of the seats (for the layout of porcelain stoneware), the consultant said that the price could change, both up and down, and payment of 80% of the cost.Half an hour later, they called us back and said that the delivery could be in two months, which was fine with us. We returned to the store because we were nearby and said we agreed. On the way home, we were sent one version of the stoneware layout and how much we need to take, as well as payment, after which they order the stoneware from the manufacturer. After thinking carefully, they asked about the contract, they sent it to us electronically on the phone, why they didn't let us get acquainted with it on the spot, it's not clear, although they said that we were from another city. We got acquainted with the contract and wrote to have it sent to us by mail. A week later, we decided to clarify about the contract and calculate another option for the layout of porcelain stoneware. The next day, they sent us another layout option (we liked it better), no one has sent the contract yet. They asked to recalculate and redo the contract, because the amount of porcelain stoneware was different. A little later, the consultant sent 95% of the cost of the entire granite for payment and wrote that the discount was valid until the end of the month, although earlier in the conversation, we were told that in addition to the discount we would have another 5% additional discount. After thinking carefully once again, we decided to call the store, got to the Call center, they reported that the deposit was from 50%, why the consultant told us they did not know more and also confirmed that the price could change, both up and down by 2-3 rubles per square. After thinking carefully, we decided to refuse, for the reason:
1. The consultant is not in his place, all the information needs to be extracted by himself.
2. The contract is drawn up only in favor of the seller, but not the buyer, you need to carefully familiarize yourself, because if you refuse the goods, you lose your entire deposit, and if they do not bring you within 2 months, according to the contract, they will simply refund the money.
3. It is not written anywhere how the price can change, only in words.
4. The price for the exhibition is written at a discount, but there is no porcelain stoneware, if you order, the price is without a discount, where is the logic or is it a scam?
See original · Русский
April 23
Excellent assortment, average market prices in the country. The consultants are unobtrusive, but responsive! Of the cons: promotional items on the site may not be available for sale, the database is updated with a long delay.
See original · Русский
February 16
I was in this store, I really liked the assortment! I also want to mention the good service: the consultant was polite, helped me choose exactly what I wanted ! Thanks
See original · Русский