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Rating 4.2
439 ratings
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181 review

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инна бутмерчук
Level 5 Local Expert
October 31, 2025
The restaurant is located near the house, we visit it occasionally. But always super slow service! Taking into account weekends, orders are prepared in the evening for 30 minutes. On the second floor there are children's playgrounds, they order a lot for birthdays. Is there really no way to work more actively, because this is a fast food restaurant? The tables in the hall are always very dirty and under them.
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Максим
Level 5 Local Expert
November 16, 2025
Until today, I thought this place was good, but I was wrong.We ordered food to take home with us today.They took everything away well.We arrived home and unpacked the food and it turned out that 1 burger and 1 sauce were not reported.Then we started eating, the burgers are fine, the nuggets are fine too, but the fries are 3/10.Okay, I understand that we were driving, the potatoes got cold.But the fact that it is not crispy at all, sluggish and as if it was cooked yesterday or the day before yesterday is just a drop.I hope the administration will take into account all the mistakes, because I have read the reviews, and I often see that people are not informed about the products.So far, it's 1 star.
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Алексей С.
Level 2 Local Expert
January 4
We waited 20 minutes for the order to be prepared. And then, they started moving after I went to the counter and asked how much longer I had to wait for food in a fast-service restaurant. How can you position yourself as a fast food restaurant if you have to wait 20 minutes for an order from 4 items? Okay, that's half the trouble. The potatoes are all sluggish . The double fillet burger, which is the most expensive in the line, is a nightmare. The fillet is so hard and dry that it is stronger at the edges than concrete. I'm not talking about the chickenburger at all. Stupid rolls, and between them the smell of strips. And the most interesting thing is that on the website and in the application there is even no way to contact and leave a response on the order. Not another foot. I will definitely take the time to leave a review in your book of comments and suggestions. Waiting 20 minutes, almost breaking your teeth for the most expensive burger is a lot.
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Николай Кухаренко
Level 9 Local Expert
July 14, 2025
If you stop by for a snack or pamper the children with chicken dishes, it's very worthy. Potatoes, drinks, burgers and others like them are good as standard. Changing the names of the burgers only messed up my understanding of what to want, now I'm always confused. But this is probably due to my age and lack of acceptance of something new... the only thing I always miss is a simple salad with greens. To such a gorgeous chicken, it would be very nice. This is where there is a problem with the customer orientation of the staff. Young guys work, and for one time adequate service is obtained three times for "leave off"...
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Леди 007
Level 21 Local Expert
January 21, 2025
As a fast food chain, KFC is known for its chicken dishes and, of course, French fries, which often arouse certain expectations among customers. In general, visiting KFC can be different, and the experience leaves mixed impressions. When I ordered the French fries, they weren't quite fresh, which is definitely disappointing. The expectations of fast food are related to the quality and freshness of the dishes, and when French fries seem like yesterday, it creates a sense of lack of attention to the quality of the food being prepared. Such a nuance as the freshness of the side dish plays an important role in the overall impression of the order. As for the main course, it often happens that the chicken is presented in an attractive form, but sometimes there is a situation with serving — it may not meet the standards. In general, we can say that KFC offers a varied menu, and there are many positive aspects in it — for example, fast service, but sometimes the quality and freshness of the dishes can disappoint. This makes visiting KFC a fairly neutral experience: expectations do not always match reality, and each customer can decide for themselves how important the quality of service and the freshness of food are to them.
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Владислав
Level 5 Local Expert
March 6, 2025
Disgusting, yesterday 05.03 at 19:25 I made an order through a self-service checkout. I took 4 double cheeseburgers and 2 pieces of Hot Trio for the promotion. 1. A double cheeseburger is when there are 2 slices of cheese, I had 1 slice in all of them. 2. 1 sauce was not reported. I took everything with me, and of course you won't turn out the whole package on the spot and open the packages to check how many slices of cheese there are. Extremely unhappy with what is happening, check the cameras as your employees collect it all. The impressions are only negative!
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Тимофей Шаделко
Level 6 Local Expert
August 30, 2025
The restaurant is good, the food is fresh, it was quickly prepared, the manager Vladislav is just a sweetheart, he handled everything quickly, I give this restaurant a thumbs up
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Надежда
Level 5 Local Expert
August 17, 2024
We were at the KFS today. They were sitting at a long, narrow table. They came, it was dirty, I asked them to wipe it, or give me something to wipe the table. I was told that there are few employees. OK, I wiped it. We had a big company. We had a snack, everything is fine, thank you. I was confused by the overflowing trash cans. There's just nowhere to throw the trash. My husband crushed it to fit ours. It was only 15-00 ... Guys, please clean up the garbage in a timely manner, because of this you will have more satisfied visitors!
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вика бардиян
Level 3 Local Expert
December 15, 2025
a FAST food restaurant, I made a SINGLE order for 20 minutes, but I found time to laugh, listen to music and play with the speaker. In addition, there is garbage everywhere in the hall, which no one is going to clean up at all. I'm very upset because I was in a hurry.
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геннадий р.
Level 4 Local Expert
June 2, 2025
This place left me with an extremely negative impression. Employees deceive customers, do not deliver the goods that have been purchased, and work very slowly, even if there is only one person in the queue. I would like to ask the managers to pay attention to the work of these employees, who, in my opinion, do not correspond to their position.
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Георгий З.
Level 3 Local Expert
October 23, 2024
When I brought home 2 twisters, I was upset. In the photo, the Twister is original. 136g. I started eating, but decided to warn them before going to them, and took a picture. A huge underweight. Stealing??
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Евгений Ковалёв
Level 3 Local Expert
November 18, 2024
This is some kind of horror, I waited for my 2 unfortunate burgers for 30 minutes, while there were not many orders. I don't understand what you can do for 30 minutes with these burgers. And the burgers themselves turned out to be dry, they regretted the sauce (this is probably the longest kfc
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Елена К.
Level 3 Local Expert
July 11, 2025
It's not the first year that the same story has been repeated in the summer- incomprehensible, nonsense happens with a milkshake. slush instead of a normal drink. The fries look like they came from yesterday. The strips are barely warm and not crispy. Why is there always such a mess here?
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Инна Ю.
Level 3 Local Expert
April 27, 2024
I have great respect for the work of catering workers, but I cannot remain silent here. I repeatedly come here with my child and observe the same picture: very slow work of the staff, even at low workload (3-5 orders on the scoreboard), you wait more than 10 minutes. Dirt on the tables and floor, when an employee is called to the cashier, there is also a long wait (10 minutes). Even once she asked me to give me a rag or napkin myself and I will clean the table and sofa myself, which I received a lapel-turn in a rough form. And only once from the third time, an employee came and cleaned the table. The food itself is delicious, I won't say anything, but the nerves and the atmosphere are not worth it.
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Никита П.
Level 3 Local Expert
April 29, 2025
04/28/2025 I took 4 double cheeseburgers. Each had 1 small piece of strips instead of two. The stated weight is 169, I have 120-130 each. That is, for 4 pieces, I got underweight in a whole burger.
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Festak
Level 16 Local Expert
October 12, 2025
Very poor sanitation of the premises. When I was there, the 4 different tables were sticky and dirty. And the ones that were clean smelled like a dirty rag. The food is good everywhere. But this moment was very unpleasant.
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Артём Лазаренко
Level 7 Local Expert
June 16, 2024
There are not enough tables sometimes. The food is delicious. An hour before closing, some types of sweets disappear. Well, it's understandable. But without the CFS, honestly there would be no place to sit, have a snack, drink beer. So I hope the guys don't run away from this place. By the way, despite the small size, the guys work quite quickly and everything is very pleasant in communication.
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Lera
Level 11 Local Expert
August 31, 2024
Employees work extremely slowly at any level of workload. Once again I get really unheated burgers. It's very dirty. And, of course, a bunch of screaming schoolchildren
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человек
Level 4 Local Expert
September 22, 2025
It's a good place, but often the tables are dirty. The food is ordinary and not dry. They are still very slow to cook, but again not always! Generally a good place!!!
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Данила Закревский
Level 4 Local Expert
April 27, 2025
it takes a very long time to cook, even with a low workload. the level of service and the mood of the employee at the event leave much to be desired. as it turned out, out of 5 nearby orders, which one is mine, I have to guess myself. The girl just stares and blinks her eyes. There was no such thing at any other point.
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Игорь С.
Level 4 Local Expert
September 22, 2024
One of the worst, if not the worst KFS in Minsk. There is always a very long service and dirt on the tables and floor. I have never seen it cleaned during the day.
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Кристина А.
Level 6 Local Expert
March 2, 2024
We have been waiting for an order for a long time, they do not announce readiness. When I went to the pick-up counter, I didn't see my order number on the scoreboard at all, only then I noticed that it was just put on the table and anyone can pick it up. Extra sauce was added to the order (thanks for that). There were only 2 napkins in the bag, the potatoes were cold and very salty, the burger was also cold and dry. Very cold. The tables and floors are dirty, with leftovers. The trash can is overflowing.
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Елела
Level 4 Local Expert
April 28, 2025
That's crazy. The cash desks work strangely, the order is accepted at the checkout, but where, in fact, it should be accepted, there is no one, no note about it is nowhere to be seen. Orders are not monitored at all, they can be given to the wrong person, you need to figure out where whose is. The staff is very rude. And as a result, the child was also poisoned.
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Юлия
Level 2 Local Expert
October 12, 2025
Tables are not cleaned in a timely manner, to remove a table is to sweep all the garbage on the floor, the staff communicates rudely and with a dissatisfied look
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Ольга К.
Level 2 Local Expert
March 28, 2024
A child with a girlfriend came in today, returned home with poisoning. It looks like a milkshake, or maybe a burger. My daughter's friend was punched in the order and brought standard potatoes, although she specifically asked for a rustic one. And, of course, they didn't change it after the error was discovered. Children will not be able to defend their buyer's rights😡😡😡 The impression is disgusting. I strongly recommend that the sanitary station pay attention to this point.
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Айгуль Мередова
Level 3 Local Expert
July 20, 2025
We stopped by for a snack after shopping today, and we found a ketchup carton inside the cheeseburger. They told the employee before writing a negative review, but they didn't react in any way. Customer attitude is zero👎 I do not recommend it!!!! WE WON'T GO ANY MORE!
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Валерий М.
Level 7 Local Expert
June 11, 2024
It's fine, but it can be better, it's not about hard workers, but their number, two workers at such a passable point (and they often cost that much) is a management mistake, if you add a couple of people to a shift, the result will be much better P.s. I change my mind, a disgusting point, according to the owners of a cheeseburger with does the photo look normal for a position that costs five kopecks rubles?
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anon a.
Level 4 Local Expert
October 15, 2025
I couldn't even imagine such a bad twister, 0 sauces, a couple of centimeter lettuce leaves, two dry nuggets. and of course, > 70% of the weight of the weight is a flatbread wrapped in a thick mass, which was clearly supposed to be diluted by the filling. It's hard to believe that I paid money for it, I wouldn't even eat it for free.
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Игнат Г.
Level 8 Local Expert
May 8, 2024
It's a terrible place, cold and busy. On shift, three people do everything, it turns out very slowly. The food is cold and tasteless. The chicken is 10,000 years old, judging by the color. The tables are dirty, there are no trays. The trash cans are all full, there are always a bunch of kids running around under your elbows. I do not recommend it.
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Ник
Level 7 Local Expert
April 14, 2024
Unfortunately, we faced a hanging in this restaurant..2 cheeseburgers should be 150+ grams each, but in the end they barely reached 100 grams each.. the chickenburger turned out to be not with a cutlet, but with bytes.. the potatoes are over-dried - like rubber.. The 8 sharp wings are dry, stale and seem to be made from pigeon wings.. for the first time, I was dissatisfied with this institution.
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Ольга С.
Level 3 Local Expert
April 10, 2024
We took a combo with a friend for four rubles, the dry cutlet and the bun itself did not go very far.then they took the original legs instead of the original, they put sharp ones and I had an allergy, the service was zero, they waited for the order for 40 minutes
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Денис Валериевич
Level 10 Local Expert
September 4, 2025
I stopped going, the last time the rolls were not fresh, the sauce was not enough, again, this is my personal impression, I will not impose it on everyone, everyone has their own taste and understanding of food
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Есфирь Веретило
Level 3 Local Expert
April 18, 2024
I was waiting for potatoes and an ai twister 20, very slowly. It's very dirty, the floors, the tables and the kitchen are a mess. The most impolite employees. If I had the opportunity, I would have given zero to the institution. I worked at the KFS in the arena myself, the flow of people there is unreal, and still we maintained cleanliness and speed of service. They work at a relaxed pace and very slowly. This is not FAST food, but SLOW FOOD
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Михаил Ракель
Level 3 Local Expert
July 7, 2024
I was with my family in this place on 07.07.24, it was dirty, the trash cans were overflowing, the order was cooked for ages, instead of the original burgers they put spicy ones, the staff were talking some nonsense about it, the food was disgusting, sent to the trash.
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Анастасия Баль
Level 4 Local Expert
June 2, 2024
Ordered for delivery. They didn't put chicken in the rice bowl!!! Not a piece! This is a robbery of pure water. The burger was marked without lettuce - they piled so much lettuce as if they had added it on purpose. Deal with the employees and their attentiveness!
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Илья Романенко
Level 6 Local Expert
November 21, 2024
We came in several times, the service is incredibly slow Sometimes, until you remind them, they won't start collecting One minute after the reminder And this is not the first time this has happened
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Юлия
Level 8 Local Expert
April 6, 2024
It was delicious, very fast, but 1 time I got a hair in the food, plus they joked like the one who cooked it was in a hat, as if I really had nothing to do and put hair in the food, so 3 stars
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Новамех
Level 10 Local Expert
April 13, 2025
The service is terrible. The cleaner cleans up first, then goes to the checkout (not much of a sight). The waiting time is about 10 minutes. Cleanliness is lame.
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Дарья Крачик
Level 3 Local Expert
September 23, 2025
There are often shoals, at least terribly salted potatoes, such that it is impossible to eat.
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Jester P.
Level 3 Local Expert
November 12, 2025
Again, the potatoes are completely bland, they have either bland or heavily salted potatoes.
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Юлиана
Level 5 Local Expert
March 16, 2025
The order delivery screen is not working correctly! But no one warned about it. The order number in the receipt is 23. We waited 20 minutes, when we came to clarify the readiness of the order, we received an answer - it has been standing for a long time. There was no time, half of the order was thrown away, because it is impossible to eat cold potatoes! Because of the malfunctions and incompetence of the staff, why should we throw our money in the trash?!
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Виктория Игоревна
Level 8 Local Expert
October 29, 2023
The worst CFS of all.Constantly dirty tables, the kitchen works extremely slowly.There is a separate story at the checkout, instead of helping with the choice, the employee said look at the coupons on the website (shift 29.10) And why are the employees working with food not wearing gloves? The horror is specific
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Максим Р
Level 3 Local Expert
June 19, 2024
It was 19.06. The chic coupon 7070 was changed to 6060, the duet basket at 7070 cost 16p a month ago, now at 6060 22p. They added drinks that were "not enough", so also potatoes, sauces were not put. They've gone bad, a fat minus. 7070 top, 6060 complete nonsense
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Полина
Level 10 Local Expert
May 4, 2023
The place is quite passable, located between the entrance to the wholesale store and the stairs to the 2nd floor of the shopping center. Even with a small workload of the institution, a very long wait for an order, sometimes it takes up to half an hour, and until you come you will not ask in what light your order is, it will not begin to be collected (this is if you go in with your family and order a snack for everyone)
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Nikita
Level 10 Local Expert
April 26, 2024
Fast, convenient, both on the spot and with you. Friendly staff and pleasant service. Without any problems or complaints
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Ольга К.
Level 7 Local Expert
November 2, 2023
We ordered 2 burgers with my daughter, icarus fries and coffee. The burgers are cold, the buns are crumbling, the coffee is terrible, it feels like it's diluted. Only the potatoes came in and the sauce, because it is impossible to spoil it.
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Вася
Level 6 Local Expert
March 23, 2025
The point of fast food is the speed of order preparation. It takes a very long time to place an order and after that they don't give you any discount coupons or gifts. There is no desire to repeat the experience of visiting this particular CFS. We waited for our order for 20 minutes
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Настя Ж.
Level 3 Local Expert
July 23, 2025
At 17:11 I made an order (05/23) we made an order quickly, but we decided that 4 burgers was a lot and gave away only 3, I noticed when I arrived home (
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Iliya T
Level 26 Local Expert
November 10, 2022
Uncomfortable furniture, furniture in poor condition, dirty tables and seats. On food: ice cream is often underused, I want to come with scales to check how many portions, but it's sad that I couldn't quickly find on the menu how much this or that product weighs. You place an order without knowing: what are you buying and what is the weight. For the mass market, prices are high. In many bars, prices are lower. Since there are much larger portions by weight.
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антон бойка
Level 4 Local Expert
October 4, 2024
It's been a very long time, it's unrealistic. I've been sitting hungry for 25 minutes. Do not order here!
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