KFC

4.3

2592 ratings

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740 reviews

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Igor

Level 4 Local Expert

Great:)

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Asfak Kaji

Level 2 Local Expert

Staff is friendly and service is fast and 👍 Good

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TatarWinner

Level 5 Local Expert

Always fast and high-quality service, as when ordering through the app or at the checkout. The waiting time is minimal in KFC restaurants. The staff is friendly and the kitchen is clean. Over the years, the only time we confused an item from an order and immediately changed it without a receipt or unnecessary problems. According to the menu items, everything is fine, upon request, they can put a bucket only from the elbow or shoulder part of the wing.

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Полина Гусева

Level 5 Local Expert

The food is delicious, but the staff doesn't work very well. I waited for half an hour for coffee fries and a twister, despite the fact that the workload of the establishment was average. Many visitors approached the staff in front of me because something was not reported in the order. Also, the self-service checkout does not issue receipts, you may not have time to react immediately and not have time to take a picture and skip the order number. The toilet in this doleko establishment is not always clean. also, observing the cooking process raises questions about sanitation. as soon as the staff hands out the money at the cash register with dirty hands, without washing them or wearing gloves, they start cooking potatoes and touching the inside of the packing boxes when folding the nuggets and potatoes.

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Ваня Василенко

Level 3 Local Expert

Long payoff considering workload Informal communication and no respect for the norms of decency in the workplace (habits , shouting who will smoke , constant touching of the face and scratching , etc.) Not well-worn tables (the point is not perfect cleanliness , but basic hygiene and atmosphere ) About the fact that it was necessary to redo the order , the staff completely forgot about it and only when discussing the issue began to deal with it. Delegating responsibilities is lame, not realizing that "they" are at work. The trash can is completely full, that napkins and other things were lying on the floor

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In Const

Level 3 Local Expert

The worst KFC I've ever been to. Complete trash. There's everything on the floor, food, receipts, candy. The self-service trash can is packed to the top. The order display does not issue receipts. To my displeasure about this, the cashier threw the change. An order of 4 items had to wait 15 minutes. So there is also a question about the kitchen, the potatoes are not salted, the chicken is overcooked. And the "cherry on the cake" a dark-skinned girl in the kitchen stuck out her tongue at the child, embarrassing him. It's a pity I didn't take the complaint book right away.

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Ольга Андреева

Level 10 Local Expert

A young man took the order, mixed up the portions of French fries, ordered 2 standard ones, punched 2 baskets, when he pointed out an error in the receipt, he tediously proved that it was almost the same thing, did not offer to change the position, it is immediately clear that he was too lazy to do everything. We also ordered chicken legs, they are overcooked, almost burnt. The assortment is minimal, and many items have run out. And the toilet wasn't working either. It's just a waste of money: the service is lousy and the quality is terrible, I didn't expect this from this network.

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Дарья Да

Level 2 Local Expert

This is not the first time I have entered the institution, but absolutely every time the sanitary condition of the premises wants not just the best, but a general cleaning. There are often stains from sugary drinks on the tables or on the floor, even when there is no flow and the hall is empty. The waiting time is a separate song, the same online order for two menu items is delayed by 10-15 minutes, and people's lunch time is limited!

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Надежда Баранова

Level 4 Local Expert

yesterday I went with a friend to this KFS for a snack. The restaurant is dirty, and there are more than one order boards that don't work. The service is terrible, I ordered a basket, as a result, they gave me pure bytes for the price of the basket, when I told them about it, I heard in response "this is not my problem, I can't help you in any way, I heard bytes," I repeat that I paid for bytes, as for a basket. Not a single product is sold separately from the sauce, they are shoved everywhere. I didn't have chicken in the chickenburger, but some overcooked crackers, and the bytes were generally raw.

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Мария К.

Level 6 Local Expert

The service is absolutely unfriendly. The staff doesn't greet you, they take your order in silence and with an expression on their face like you just insulted them. All burgers are in dry rolls. The sizes of the strips are always different. There is often confusion with the issuance of orders, for which no one ever apologizes. In contactless ordering machines, you can never get a receipt, as it scrolls inside. I've never seen employees even wipe the tables. It is often for this reason that you cannot eat on the spot. The lock in the toilet is broken, which makes it impossible to visit the bathroom in peace. In general, everything is sad. It is a pity that having such a favorable location, the CFS is losing its grip.

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Никита Кирей

Level 5 Local Expert

This branch of the cafe is located near my house, so we often come here. Of course, everything happened: overdue payments, undercooked food, dirty toilets, etc. But now everything seems to be fine with food. How the guys from Tajikistan work on the shift, like. The wings are always fried and seem to have become sharper (I recommend them to everyone). There are always a lot of people, but the waiting time is no more than 20 minutes. They try to keep the gym clean, but it's getting harder by the evening. In general, I recommend this particular branch.

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Денис Лебедевский

Level 5 Local Expert

You have to wait for the order for almost 20 minutes, the toilet is closed, the tables are dirty. Not only was the wait long, but they also forgot to put the potatoes in the order and pack it in a bag, even though the order was marked "on the spot." The burgers I ordered were cold. We wanted to have a nice meal, but in the end we left in a bad mood.

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Анастасия

Level 4 Local Expert

Hello, we don't know where to complain. since today is 12/09/2025 at the Kfs restaurant 38 Kuibyshev Street, Minsk • Metro station: Yakub Kolas Square The employee doesn't know what his name is, it's very slow. One girl works there, makes a remark to the guy... doesn't help, everyone is sitting waiting for him when he collects orders… Alyona, the girl on her badge is doing well, she's trying, thank you very much… I didn't put any napkins, I wasn't polite, they didn't give me sugar either, the waiting time was 20 minutes, well, they were ready to wait, the girl Alena warned us, everything is fine) I hope there will be some kind of solution, as it is not normal if all the work is on one person. … Alyona 5⭐️

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Кариша Михайленко

Level 4 Local Expert

This place left a terrible impression. the staff is as bad as possible. Dmitry Shkutov, the cashier, served us. He doesn't understand his work, not at all. I called other staff 4 times, couldn't focus on us, and was constantly distracted by others. The girl who came to his aid looked at us as if we were dirt from under her nails and ruined her life. the wait is long enough for an empty hall. The food is terrible, the fries are like chips, not fries, and they don't taste good at all. burgers leave a lot to be desired too. the smell in this diner is disgusting (turn your guts inside out), as if they are cooking not chicken, but a rat in breadcrumbs. The hall seems to be clean, but it feels like a herd of horses ran through there, followed by elephants. 10 minutes after the snack, I felt sick in this diner. definitely not recommended. Not a foot in here anymore.

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Akulas

Level 3 Local Expert

I stood there for 15-20 minutes, not a single employee was there. The view of the kitchen is just terrible, so dirty that all desire to buy something disappears UPD. It sounds like a fairy tale, but it's real) They didn't put two packages of potatoes in, returned 10 minutes later, said that you were most likely deceiving us, didn't want to give the potatoes back, said that she had definitely put them in. Not a service, but some kind of horror

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Дарья Кабыш

Level 2 Local Expert

The service is just disgusting. I asked for two chickenburgers without sauce, and in the end we made two cheeseburgers. She asked me to redo it and again clarified that there was no sauce, but, unfortunately, they made two chicken burgers with sauce. They absolutely don't know how to do their job, considering that I asked them to redo it twice, but apparently it's too difficult for them))

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Павел Лабазников

Level 14 Local Expert

So in order: there is a delayed employee at the checkout, it takes a long time to wait for orders with three customers for the entire establishment, sorry, the toilet is "not cleaned" and everything is "broken". One star for the sauce, the second for the beer.

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Саша Савер

Level 6 Local Expert

we placed a pickup order today, we set the time later on purpose so that the staff would have more time to assemble the order, we arrived at 11:07 (we placed the order at 10:35) the order was not ready yet, one girl was standing, it is clear that a new person was collecting orders alone, approached the checkout She's also here, although other employees are walking around the restaurant at this time and doing nothing. the order was knocked down after another 6 minutes without packing the order, the drinks without a cup holder, the food bags were not closed, I had to ask for the bag and cup holder 2 times to pack everything myself, we came home and started looking at the order, although the potatoes are not so warm, but they are already very old, they are more than 20 minutes old, strips in rolls I should have thrown them out a long time ago, they're hard as a rock, and the nuggets have been lying around since they were opened, because they're dry, tasteless, and hard. About the packaging

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Виктория Гончар

Level 2 Local Expert

It's a terrible place, all the time, skewed, careless assembly of the food itself, you open the package and everything falls apart, dry food, cold, it feels like it's been on a pallet for a week, the only plus is that the order is given quickly. The opinion was formed from more than one visit, we went there quite often

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Полина

Level 4 Local Expert

I ordered 3 wings for bonuses and paid extra for 3 onion rings. I ordered through the app and didn't check the order before I picked it up. I only found out at home that they had given me 6 rings!! And that's it! What's that supposed to mean? Couldn't they have said before the extradition that there were no wings? Objectively, wings are more expensive than rings!

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Алиса Плюшкина

Level 4 Local Expert

I went to the establishment on December 27, I am very satisfied with the quality of service provided by Alina's employee, she is always friendly and will answer any question. after payment, I received the order within two minutes, I liked everything, I will visit you more often!

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Ксения Б.

Level 3 Local Expert

I had to wait until the order was accepted, there was a very unpleasant smell, the order was waited for more than 15 minutes, I ordered four sauces, they put three, the order was with me, the sauce was at the very bottom, they couldn't check, they gave me a small package, everything fell out, I had to carry it in my hands. Horror

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Полина Багамаз

Level 6 Local Expert

I was waiting for an order, and I heard the director or some manager talking to the courier girl. She waited for the order for about half an hour, and he told her in a derogatory tone that she should change jobs and no one was forcing her to work as a courier. It's disgusting, as a sensitive person, my evening is ruined. You can't communicate like that.

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Александр

Level 10 Local Expert

We liked everything, had a delicious meal, connected to the Wi-Fi easily with a foreign phone number, and the staff was good. The order was made quickly, Yes very quickly.

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Ольга Терновская

Level 9 Local Expert

We were on Sunday evening. Dirty on the tables, under the tables. The toilet is just a separate pain. It's better not to go there at all, it's not known what kind of homeless person was there before. Because people of the appropriate appearance also go there. Someone was just sleeping with his head on the table. And so... We ate well, cooked quickly

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кавчик

Level 6 Local Expert

The staff is very slow, it feels like they don't understand who, where, or what they are, and they didn't put food in front of me and gave me 2 empty boxes. yes, it was replaced, but after 15 minutes. I can only express respect to the employee of "Muhammad" because he is trying to organize the workers, and it feels like 1. the restaurant is dirty, again, the staff does not clean.

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Ксюша Заяц

Level 2 Local Expert

The service is terrible, the staff is rude. Crooked and cold burger assembly. I waited about an hour for 2 burgers to fail, considering that there were few people. The staff performed their work slowly.

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Владимир Майборода

Level 14 Local Expert

The CFS is like in most of Minsk, orders are given out for a long time, there are queues, and the hall is dirty in the evening. I would like to say that the overall quality of fast food in Belarus is falling. This is most evident with the departure of McDonald's main competitor. They are recruiting very young people, practically schoolchildren, and they are far from being responsible for the quality of their work.

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Викус

Level 3 Local Expert

I waited for the order for 15 minutes, despite the fact that there were 2 people waiting in the queue. The chicken is too salty, the coffee is disgusting. Only sauces are delicious. There are always some problems with the service and food. I don't recommend it.

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Vlad2014kiborg4k

Level 2 Local Expert

Nice place, delicious food was quickly prepared. Special thanks to Maria Tarasevich's employee, she helped with the choice, a sweet and positive employee.

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Георгий Зеленский

Level 8 Local Expert

Excellent place to eat, the food is top-notch, the staff and service in general are just perfect, the cleanliness is pleasing to the eye.

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мария курис

Level 3 Local Expert

Coke is diluted with soda to such an extent that you can't even feel the coke itself... but I don't drink mineral water. I went to the cashier and asked about the problem, and they answered, "what am I doing here? so they say we can't do anything." It's really even transparent, I hardly know if it's visible in the photo

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Александра М.

Level 4 Local Expert

Very slow maintenance. We were on Saturday, and surprisingly there were very few people, especially in the late afternoon, but orders were issued very slowly. On average, I had to wait 40 minutes. They confused positions and gave orders to others. We personally had complaints written in the complaint book. I don't know if this is due to a lack of staff or for some other reason, but in general it is very unpleasant to observe this situation. The place is good, the staff is polite, but apparently lacks experience.

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Маша П.

Level 9 Local Expert

The toilet doesn't smell very good. The staff is leisurely. You come up for an order - no one comes up to you, other orders are being prepared. You stand for about a minute and wait until they give you the order, which is the only one in front of you. Pleasant music

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Любовь Леончик

Level 3 Local Expert

It's a terrible place. All the negative reviews are spot on. The cashier, Arsaryeva Maisa, works so discontentedly and talks arrogantly to the visitors, as if the named guests had come to her house. Earlier, when we came to this institution, there were queues, but now the hall is empty and the staff is dissatisfied (like what they came for).

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Марк Ермаков

Level 7 Local Expert

It's very dirty, there's garbage everywhere, I waited 40 minutes for the order and in the end they gave me the wrong one. The kitchen is full of trash. There was only 1 employee working on the hall, the cash register and the distribution

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Wsewolod Koryuhov

Level 4 Local Expert

The food is well cooked, the chicken is juicy. The service was slow, I waited 15 minutes for the order, despite the fact that there was no special influx of visitors. The order was returned only after a persistent reminder. Naturally, they did not apologize for the delay. The assortment is poorer than in KFC on Nemiga. The toilet is not cleaned, it smells like a village toilet. In general, I do not recommend it.

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Екатерина А.

Level 6 Local Expert

Bottom maintenance. I waited at the checkout until someone came up to me for about 7 minutes. At the same time, the employee stood and looked at me that I was waiting for him. He came up to the cashier and started punching through the delivery orders, completely ignoring me. After the first broken order, the second order began to be forced. I made a remark and asked to be served. With a heavy sigh, I was served anyway. We waited for the order for 15 minutes, if not more.

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Дам Ам

Level 3 Local Expert

On October 21, 2025, order 846 was given a cold one, they did not respond to the comments, a light brown hair was also found on the nugget, going up to the cashier Daniel, he was met with boorish treatment

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Tatiana Dzemesh

Level 8 Local Expert

We came in at six o'clock on Monday evening. Almost everything was free. By 7, all the seats were already occupied. The establishment has 3 kiosks for ordering and 2 cash desks. The potatoes were rustic, mixed with slices that had been cooked much earlier. This is a minus. The establishment is located in a convenient location for pedestrians, but not for drivers. You can park in the nearest courtyards, if you're lucky)

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Hanna Thnvch

Level 7 Local Expert

Tired room, tired employees. If it's all the same for business, it's better to close the point and not torment anyone. Dusk, the light in the room is only at the checkout. I was the first in line, directly in front of the cash register - the cashier, after servicing the previous customer, did not pay any attention to me, went about his business at the next cash register. I waited for more than five minutes, I didn't get any apologies or a polite smile. I understand that the workers are tired, but this is their job. And after my own, going into an institution where beer costs like in a good bar, although it is bottled at 0.45, not 0.5, I want to see at least friendliness and service, not a favor. Well, in the end, waiting 20 minutes for me to be given an order from one position, actually, beer, is just trash. It can be poured in less than a minute.

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Марина к

Level 12 Local Expert

It's a disgusting place! The chicken is all uncooked, straight white breadcrumbs. We waited 15 minutes, which cola was with sugar, which was without, it is unclear, they refused to change it. They didn't give me any napkins. It was the first time we met such a terrible quality in Minsk.

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полина пряхина

Level 6 Local Expert

2 stars only for a clean room Sauces are not sold separately , although I would really like to eat them not in dry water , but dip them in some sauce It's like they don't add sauce to burgers at all , it's there , but very, very little There is more ice in drinks than the drink itself ( ice is more than half a glass , almost to the top of the glass ) The service is fast, thanks for that The lids on the glasses are simply disgusting , they do not attach in any way , they fall off at the very first moment In lemonades , for example ( cherry-cola ) , cherries are not felt practically at all , although the taste should be clear , and so there is a feeling that I ordered a pure cola ( not pleasant ) And finally, this is not a big menu, I would like to see something interesting , and not the same thing on almost every page

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Nell

Level 3 Local Expert

We arrived about 40 minutes before closing time. They chose "on the spot". The order was for 48 rubles. The input data is sufficient. What were the joints with? 1. Put almost everything in a bag. A couple of positions on the tray. To a friend's phrase about the request to place an order "on the spot", an employee of a fast food restaurant (God forgive me) with a straight face offered to give a second tray. 2. Sugar was not reported. A trifle, but a "plus sign" in karma. The order clearly stated how many bags of white death were needed. 3. The order also included three ORIGINAL chicken legs. It was a matter of principle, because I personally can't eat anything in any form. And... Surprisingly, they were all sharp. 4. The devices were not given. We went and asked. There are also zero napkins. Again, they asked, they clarified that for three people. They gave me 4 napkins. Thank you very much, you probably got it out of your heart. 5. The setting itself. Wherever we try to land, it's freezing cold everywhere. It would be warmer to eat outside. There are more dirt than people. The toilet is closed. Thus, I do not recommend visiting this unit of many of the favorite network of delicious chicken. There are much cleaner, friendlier and more attentive points.

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Анастасия Криксина

Level 3 Local Expert

We ordered a set for three, a double cheeseburger is still nothing, but the chickenburger seemed to have been lying for a week before it was delivered to us! Drinks are completely disrespectful to customers, 70 percent is water. We love the KFC and often took something, but the desire to order food from here is already disappearing.

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Алекмей Минович

Level 2 Local Expert

It's a terrible place. I ordered a burger and fries, the fries were tasteless and cold, and the burger tasted like spoiled butter. The service is very long with an empty hall. I don't recommend it.

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Мстящая Мелочь

Level 6 Local Expert

A pleasant feeling of service. In an unpleasant shock from cooking or recipes... the girl at the checkout is sweet, responsive and understanding. Smoothing corners. Her ⭐️⭐️⭐️⭐️⭐️ That's where all the joys end... the Sanders fries don't match the photo from the word at all. These are fries on which they plopped a tablespoon and smacked onions with onion husks... bon appetite... The cheese sticks are disgustingly tasteless, reminiscent of chewed gum in breadcrumbs. I felt sick and threw "it" away 🤢 I wouldn't even eat there for free a second time. 😒

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Александр Котешов

Level 15 Local Expert

They always have some kind of trouble with the chicken. Then the legs are sinewy, then the strips are fat, then the wings are vigorous. Well, the rolls are generally incomprehensible: either a burger or a sandwich. And no variety

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Александр Зезюльчик

Level 8 Local Expert

I didn't like the service very much. I placed an order at the terminal.I chose to pay for the order at the checkout.The terminal did not issue the receipt even after 5 minutes.Went to the checkout to pay for the order.Dmitry Shkutov served.I say the order number, to which the person pretended that he did not understand.I repeated it and explained again that I had placed the order, but the terminal had not issued the receipt.to which I was told, "I don't understand you, make a normal order."attempts from the 4th with the help of a colleague, he nevertheless understood what was required of him and accepted the order.It's nice that my order was also given out as one of the last. The institution has an extremely low customer orientation (specifically a specific one).I will not go there again and I will not advise others to visit.

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Михаил Дружный

Level 6 Local Expert

Without water, I will try to explain why 1 star: the order was given for more than 20 minutes, it was given in one minute after a reminder, I had to pack myself, there was no lid for packing the basket. Besides my order, there were three more and what was the problem with giving it away quickly is not clear to me. I really wanted to talk to the administrator Andrey, but he somehow quickly ran away from the cash register, I give him a big hello👍🏼

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