On August 23, they bought a burger and indicated that it should be without tomatoes, since the person is allergic to them, they did not return later. We left feedback on the KFS website, but there was no feedback. At the same time, they left a review on the KFS website twice, and the company always contacted them somehow, asking what was wrong. Very often, something is wrong with orders, and there used to be a lot of waiting. There are a lot of shortcomings, but the staff has time to giggle, and there's no way without it at work, but then you have to stay attentive.

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Анастасия Гончарова

Level 3 Local Expert

There are 3 people working on Friday evenings, 1 in the kitchen and 2 girls to take out and receive orders. The waiting time is estimated at 15-20 minutes, as a result, we have been waiting for 35, and they tell us with an angry and annoyed look that he is "going to." The order is small, strips, bytes and a longer. Management, do not skimp on personnel, it is obvious that this is saving money and it looks strange given the popularity of the institution.

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Анна

Level 10 Local Expert

It's hard to even call it a burger. Or does everyone like to finish eating cheese cores and half-eaten strips for someone? Not to mention the added ingredients that you take away when ordering. The service speed is terrible, and the food quality is even worse. There is absolutely no feedback on requests via email. The administration of the institution cannot give precise answers about complaints about e-mail. The only KFC in Minsk where everything is so bad, and for a long time, and it's not solved in any way.

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