KFC

4.2

1618 ratings

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523 reviews

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Tayelolu Oladayiye

Level 2 Local Expert

I had an amazing time at KFC! The chicken was crispy, juicy, and packed with flavor, and the service was fast and friendly. If you’re craving something delicious, KFC is definitely the spot to visit! 🍗✨

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Rash

Level 2 Local Expert

Не обслужили в 23:45 ссылаясь, что нет продуктов. Хотя написано что работают до 24:00, что за бред, пишите тогда что закрываетесь 23:45…

Анна

Level 10 Local Expert

It's hard to even call it a burger. Or does everyone like to finish eating cheese cores and half-eaten strips for someone? Not to mention the added ingredients that you take away when ordering. The service speed is terrible, and the food quality is even worse. There is absolutely no feedback on requests via email. The administration of the institution cannot give precise answers about complaints about e-mail. The only KFC in Minsk where everything is so bad, and for a long time, and it's not solved in any way.

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Алена Клепицкая

Level 3 Local Expert

I really love strawberry milkshake. I've been to this place twice in the last two weeks, and I've had regular vanilla twice. The first time, the girl suggested adding syrup, and I agreed. It was added, but so little that there was almost no taste. The second time, they didn't even offer to add syrup, but they said that all milkshakes are white, that the syrup has no color and just doesn't taste very bright to the point that you drink regular vanilla) I'll try not to come back here anymore.

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Даша Павловец

Level 3 Local Expert

I came to this place, ordered my favorite chocolate milkshake, there is always a good milkshake in different CFS, but in this CFS they just gave me a vanilla milkshake with a drop of syrup, I was very upset because the staff didn't ask for anything.A rude girl and a young guy with glasses, completely silent and mumbling at the cash register.I also waited a very long time for the order, although I had a twister and a milkshake in the order.The place is always dirty, the tables are all dirty, the floors are dirty and everything is filled with garbage!An unpleasant place.And I also understand that the staff is young and they need to have fun.But the music and their party at the cash register, they sing and dance with something, but for some reason they don't work.

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Ксения К.

Level 4 Local Expert

I recently visited KFC and was very satisfied! The staff is polite and always ready to help. I ordered chicken and French fries, and they were just amazing! The chicken is crispy on the outside and juicy on the inside, and the French fries are perfectly toasted. I was especially pleased with the clean and cozy hall. The prices are quite adequate, and the portions are large. I recommend it to all lovers of delicious food!

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Валерия Петровская

Level 7 Local Expert

Good time of day. I visited yesterday on 03/27/2026 . Around 20.00. The order included a 6 for 6.90 promotion and ice cream with chocolate. The girl at the cash register did not have change from 20 rubles. She said: Please forgive me, but I will not have change from 20 rubles. And she didn't add anything else. I waited until she could go looking for a change or suggest another solution to the problem. To my question, what should I do? She paused and added, well, you can wait until I find the change. I suggested to her that maybe I could buy something so that there would be a change of at least 5 rubles? I was offered a longer for 3.50. I took it and agreed. I was not pleased that I was confronted with the fact that there was no change at the checkout and I got the impression that this was my problem, and not the problem of the lack of change at the restaurant. I didn 't keep quiet , I said : That it wasn't my problem and she was obligated to give me change or suggest another solution to the problem. And I could leave a complaint in the book of complaints and suggestions. They answered me: We'll take your wishes into account... by the way, there was very little ketchup in the longers. I didn't eat the second one because I didn't plan to take any more. I came out of there very upset I made the order through the mobile application and the payment was made at the checkout.

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nateboom

Level 7 Local Expert

We went to get our favorite milkshake and twister. The filling of the twisters is very meager, the twister itself seems to be from the refrigerator, not even warm! This is not a cold snack and does not match the price. There's only one name for Milkshake. At least I could taste it before. Now it's like a watered-down drink.Moreover, they ordered two identical ones, but one is similar to what they ordered, and the second one is generally something like vanilla. There was no one at the checkout, they came up later and paid off. The hall was almost empty. After some time, a small group of guys came and sat down next to each other. There were swearing, shouting, and vulgar phrases all over the place. We sat and drank beer. I don't consider this to be the norm. We left the institution, and we won't be coming back here. It's very unpleasant to be here

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Сергей Громыко

Level 14 Local Expert

The worst restaurant in this chain. From the last 2 visits, some negative emotions, the wings are overcooked and dry, I do not report the right amount of products to the baskets. If you don't want to be disappointed, choose another restaurant. I left a review a couple of years ago, but it didn't get any better in 2025!))) Yandex delivery will deliver faster than you wait for the order on the spot!

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Анастасия Б

Level 4 Local Expert

The service is terrible, they serve cold food. The food is there, I wouldn't be surprised if it's been prepared since the morning. Yes, I understand if there are a lot of people. But no, there are not so many people that the entire heated stove would be in the blanks and would not be served fresh and cold as a result. To the remark that the food was cold, the girl at the checkout replied, "That's how it should be." I don't recommend coming here.

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Лиза Злотник

Level 3 Local Expert

On August 23, they bought a burger and indicated that it should be without tomatoes, since the person is allergic to them, they did not return later. We left feedback on the KFS website, but there was no feedback. At the same time, they left a review on the KFS website twice, and the company always contacted them somehow, asking what was wrong. Very often, something is wrong with orders, and there used to be a lot of waiting. There are a lot of shortcomings, but the staff has time to giggle, and there's no way without it at work, but then you have to stay attentive.

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Никита Песецкий

Level 4 Local Expert

The tables are dirty, and almost all of them, and the staff are hanging around. The self-service screens didn't work, I had to go to the checkout, the young man was texting on his phone, I had to wait a minute for him to finish. I took a big cheeseburger, there seemed to be 3 times more ketchup than the cheeseburger itself, it hardly should be like that + it was cold The service is excellent, and this is despite the fact that the prices in the institution are almost 10 rubles for everything

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Ева Фамилия

Level 6 Local Expert

I've actually been here a lot of times. Since I live here, you know, I have to go. But if it weren't for one thing! Very often there is a long service , then the food is cold, rudeness in your direction, many commentators are also not happy with the fact that so much sauce and so much meat are put in burgers and even rolls. Potatoes are better, but they still spare salt, especially potatoes.I ordered French fries once, I'm waiting , and I pick up the order , sit down at a table , look, and there's a mix of some kind of rustic potatoes mixed with fries. And a couple of times everything was good and delicious, and we didn't regret anything!

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Павел Барковский

Level 4 Local Expert

I haven't bought anything for a long time, but I decided to go in the evening, it's impossible to eat, even the view is not inspiring, one kind of chickenburger is just scary, instead of iceberg lettuce, they threw stalks from Peking cabbage, the strips seem to be a week old, the wings are fried to crackers, the legs are not ready to the end, raw meat inside, ordered barbecue sauce, and cheesy, usually a common problem is that they won't put it at all, visually looked at it, got everything at home, but it turned out they put 2 barbecue sauces. Now, for sure, goodbye kfc

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лерундий

Level 4 Local Expert

everything was always fine, today I ordered one burger and I usually don't pick it up from the counter until it's approved, the girl was busy and I was just waiting for her to get distracted. I asked, "Can I pick it up?" and I showed her the receipt, she said "no, just look," I was not very pleased with this, but she wished me a pleasant appetite. But the mood is spoiled

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Госпожа😈

Level 7 Local Expert

A sewer that is better never to enter. 2 double cheeseburgers were waiting for 25 minutes, the check was not issued by the self-service machine. They started cooking only when I came up and complained. To which I received an answer from the guy behind the counter: yes, they'll make you your bun right now.

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Владимир В

Level 6 Local Expert

22.05 in the evening I decided to place an order. The order was placed in about 40 minutes, although the order was not large. As a result, my order feels like it was forgotten, since the orders ordered much later than me were already ready. In the end, I heard from the administrator that the meat was over and the waiting time was still about 40 minutes. It's Friday evening, and one girl is running around, collecting orders, accepting payments, and placing new orders. As if we needed more people at a time like this. As a result, I waited for about an hour, took the order, but was not satisfied.

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Саша Гайдук

Level 6 Local Expert

Well, the review will be lengthy, as a regular customer. I'm writing because it's boiling over, this point is the black spot of KFC in Minsk. Let's start with the fact that for the last 2 years this point has just been rolling to the bottom, then they will forget to attach the sauce, then the potatoes (especially when promotions are held), then the chicken is raw or the breadcrumbs are not crispy. In the penultimate order, the basket with wings had a burnt smell, which I reported via yandex.direct in insta and received a template response, since nothing had actually changed. Today is a fiasco in general, I decided to order the announced new cheese burger (Cheesy crunch burger), in fact I received a bun with sauce and a cheese tortilla. Thanks to the director, who agreed to redo it, but still there was no piece of cheese and you can compare the burger in the photo for ordinary people and for bloggers). Next, the terminals are barely working, they are buggy, some do not work, the terminal lid is not closed, you pull out the receipt yourself... Employees in black jackets are generally just some kind of misunderstanding, they can be rude, ignore and swear obscenities.

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Dimka Voronuk

Level 11 Local Expert

I really didn't like the visit here, when they made an order at the kiosk, they ran out of check paper, had to take pictures of the order number, we sat waiting, there was no order for 10-15-20 minutes, we came to sort it out, they said that the scoreboard was not working, and our order was simply not announced, the food was already cold, they asked to replace it, but they said that it had passed It's been more than 5 minutes and the food hasn't been changed. If the nuggets were still at least a little warm, then the potatoes were already everything. Sad and not tasty(

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Анастасия Гончарова

Level 3 Local Expert

There are 3 people working on Friday evenings, 1 in the kitchen and 2 girls to take out and receive orders. The waiting time is estimated at 15-20 minutes, as a result, we have been waiting for 35, and they tell us with an angry and annoyed look that he is "going to." The order is small, strips, bytes and a longer. Management, do not skimp on personnel, it is obvious that this is saving money and it looks strange given the popularity of the institution.

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МАКСИМ МАЦУКЕВИЧ

Level 3 Local Expert

I was shortchanged and confused by asking: (do you want bacon, cucumber or cheese?) Although it's paid. They also gave me a drink instead of ice cream. My friend was given water and gas instead of sprite.Employees are evil (not all) And dirty. The toilet smells very strongly of feces, And the pinpads (kiosks) do not work, and if one or two are working, they are most often turned off or do not respond to touching. And he also said to give it on the spot (that is, on a tray) and gave it in a bag.

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Тима Ланкин

Level 3 Local Expert

The order was given immediately, and there were kind and helpful staff at the checkout. I ordered a wing, there was delicious and juicy meat, as well as hot and fresh potatoes, in general I liked everything and I would definitely come again.

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Анастасия Гришкевич

Level 7 Local Expert

-5 on a five-point scale. They forgot to put the potatoes. The 5050 promotion serves terribly small burgers with 10 grams of meat. When complaining, their argument is "I got a piece like this, what can I do." Is it okay that you have a gram machine and a composition, and it doesn't have to be a roulette wheel In addition, the whole burger is cold (meat, bun, vegetables) Never set foot in here again

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Ольга Хитрун

Level 2 Local Expert

Delicious cuisine. Very quickly. High-quality service. Polite staff. The room is clean, they are cleaned the same second after the table is cleared. It's a good place

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dmitro

Level 12 Local Expert

The best KFS establishment I've ever been to. The staff is very sociable and competent, they can advise you something, and not just to spend money, but really recommend delicious dishes. The order is made efficiently and quickly, everything is always put in. quite!

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Виктор Г.

Level 2 Local Expert

30.06.2025 ordered 2 duet baskets. I received an order in one bucket, and when the staff asked me what was the matter, I received the answer - there are two orders in one container. I decided not to check. Upon arrival home, I found that I had actually received 1 basket duet, and it was not in its full form, I received only potatoes from the second one. They promised to sort it out before the end of the working day, but at the time of writing the review, they hadn't figured it out. I will not be too lazy to come to the restaurant and leave a review in the complaint book if the issue is not resolved. I didn't think there would be such a jamb, but there is still hope for a positive decision.

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tanya b.

Level 5 Local Expert

If you want to eat a cutlet with bread instead of a juicy burger, welcome. It's a disgusting place, the potatoes are tired and cold, the burger is hardly a burger (bun, cutlet and some iceberg debris), thank you for not spoiling the sauces and cola. 1 star for fast service

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Вероника П.

Level 3 Local Expert

Terrible service. Initially, they asked for the waiting time, since they didn't have much time, to which they received an answer in 10-15 minutes. As a result, we waited for the order for almost 40 minutes, the employees tried to ignore our questions with complaints as much as possible.

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Татьяна Ф.

Level 5 Local Expert

First, the cons: 1. Always, absolutely always count the sauces Right away - they love to under-serve. They recently added THREE instead of SIX. 2. They often put onions anyway when you remove them from the dish. 3. I've never seen all 4 pinpads working, usually it's good if 2 are working. The rest: clean, generally delicious (if it's chicken and not a burger).

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Даша

Level 3 Local Expert

As always, it's disgusting, the worst CFS I've been to. Everything is always dry, cold, sloppy, and tasteless. Why is there such a problem with this particular CFS? Everything is fine with the others If it were possible to put 0, I would put 0. It's a pity that Yandex.Food cannot be chosen not to be taken from this restaurant, discourages all desire to order Disgusting, no changes for what year

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Александра Хильман

Level 3 Local Expert

Boorish attitude of the staff. There was not a single cashier at the cash register, they were standing talking near the cash register in their cubicle. When asked if someone could come up, they answered "no" from behind the doors. A book of complaints was requested, which employees must submit upon request, and I obtained the book of complaints the third time. The employee refused to introduce himself, but he was different in form, most likely the guy was the manager. And I also want to note that there was no queue. This restaurant was very disappointing, and as we wrote above in the reviews, there are a lot of teenagers who hang out.

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Сергей Латушкин

Level 14 Local Expert

The most tasteless KFS in the city, as far as I'm concerned. On 12/18/2025, there is one kiosk for placing an order and it does not issue checks and is hanging out because it is not closed, it has been waiting for the order for a long time, in general it has become worse than it was, unfortunately…

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Denis

Level 25 Local Expert

What can I say , I always go there if you need delicious quality and most importantly for a reasonable price to eat , the staff is polite , I recommend it to everyone

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Дмитрий Иванов

Level 11 Local Expert

Terrible attitude towards the client. I asked them to make sharp strips, waited for about an hour, and they also put the usual non-peppery ones, plus they also threw the package there. Put them there yourself. Fellow directors, look at who you hire and the most interesting thing is that everything is constantly repeated from time to time. P.S. don't go naked there anymore, alas and ah

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Никита К.

Level 7 Local Expert

If you're ready to waste your time, go here. Orders are not collected one at a time, until I came up and asked about the order, they did not make it to me, although at the time of making orders, mine was the only one, and as a result, the following were collected, but not mine. Well, look at the amount of ice in a 0.4 volume cola, just half a glass of ice)

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Алинка Чех

Level 2 Local Expert

everything is very tasty, fast, with respect to the guests , the staff is friendly, they will always help with the choice and tell you if there are problems at the kiosk , I am very happy, I will come back!

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Vasili Fedorovich

Level 8 Local Expert

Very slow maintenance You wait 30 minutes for a burger, and so on with everyone. People go to swear, they get their order collected, and if you stand in silence waiting in line, you'll wait even longer.

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Darina Nnn

Level 4 Local Expert

I ask the administration of this institution to do something with the summer terrace. I understand everything; the children are on vacation, and I want to sit somewhere, but they behave noisily, they interfere with people who have come to eat outdoors, and at this moment they are not eating here, but just taking seats, smoking cigarettes. It's very uncomfortable, and they get the restaurant staff past that.

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Роман

Level 9 Local Expert

The worst point in Minsk. The baskets are always filled with the taste and smell of old butter. There's not enough chicken in the burgers, feed the workers, maybe there will be more. The staff is boorish, the problems are not solved, the director is incompetent. All orders for half a year were damaged or with defects. LEADERSHIP! Creativefudvostok LLC pay attention to this point, my next complaint will be in MARCH. Visitors who are also dissatisfied and ready to sign a collective complaint, please contact me.

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павел Б.

Level 4 Local Expert

I ordered a Combo with a cheeseburger, I do not know what to call it, but it's just some kind of tin, strips (chicken pieces) in it are the size of my thumb (they should be bigger), there is one piece of transparent cucumber with a diameter of 1 cm, came up, refused to change, it's not a burger, it's a misunderstanding!!!!!!!

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Дарья Савич

Level 5 Local Expert

I made an order at the self-service checkout, the terminal did not issue a receipt, I did not have my phone with me, so I took a photo and showed it on the issue (as proof that the order was paid) there was no way, I went to the cashier and told the cashier all this, to which she replied, not very friendly, that I needed to remember the order number and that was it :“I don't need your check.” How was I supposed to know that if every time I picked up an order, I went with a receipt and checked the order number and the number of what was being issued, wasn't that logical?))

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Юлия Д.

Level 4 Local Expert

Orders are not well-known. We ordered a twister de luxe, 2 pieces, all two turned out to be not even original, but just a flatbread ketchup and a piece of chicken. Yesterday we bought French fries for children, they were underweight. Of the claimed 60 grams, one portion with a package was 56 grams, and the second was 34! 34 grams! Are you serious? And these are not the only cases of poor quality service, as far as food is concerned. Tech support companies are not responding, and it is not even known whether they take this into account or not.

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Valeriya Kudzin

Level 4 Local Expert

03/14/2026, the manager is a girl, be more friendly) I just asked if it was possible to pick up our order, which was ready, and showed the receipt. When checking the order, I saw the sauces in the package. As a manager, you must know the standards that no one puts a hot bucket of wings on sauces. I wish you good guests and more positivity, so it will be easier to live and work.

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Ника Хвойницкая

Level 2 Local Expert

Excellent service, everything is delicious, the staff is friendly and helpful, the food is brought quickly, my favorite place))

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Алёна Ф.

Level 4 Local Expert

We ordered delivery today on June 16, there are no questions about the taste, but I would like the burgers to be packed more carefully, still I don't really want to eat a burger, which they sat on, the box with potatoes was also crumpled. It is also strange that they did not put tubes in the glasses with cold draft drinks.

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Даша Клюква

Level 2 Local Expert

There are problems with this restaurant all the time. That the speed of delivery, that the taste and quality of food is the worst thing I've seen in the KFS. Today, of course, once again)) I got an ai-twister with almost no sauce, as if they just threw chicken inside and the size of a pencil👍🏻 One star for courtesy, the staff is always friendly and pleasant. But otherwise, the quality of service is disgusting. Both my friends and I believe that this is the worst KFS in Minsk. Please solve this situation already.

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Павел Б.

Level 4 Local Expert

05.01.2026 I bought 2 buckets of chicken, the smell and taste of oil that has not been changed for months, I was afraid to eat this radiation, change the oil

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Alexandro Jose

Level 10 Local Expert

It's a tin can. There are a lot of people on shift, the time is 18:50, there are no people, and the place is full of shit. The trash cans are clogged so that they fall out. It doesn't even make sense to evaluate the food, because it's scary to imagine what's in the kitchen.

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Павел К.

Level 3 Local Expert

The food is very often cold, the staff is on their own, and the waiting time is off the charts, sometimes even the simplest eye-twister can take forever and a little more:(

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Алан Алан

Level 3 Local Expert

I always took a cheeseburger and a double cheeseburger, everything was fine, but today it was not very tasty and the smell of chicken was not very good, there was some kind of rotten smell

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