KFC

4.2

1583 ratings

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504 reviews

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Лиза Злотник

Level 3 Local Expert

On August 23, they bought a burger and indicated that it should be without tomatoes, since the person is allergic to them, they did not return later. We left feedback on the KFS website, but there was no feedback. At the same time, they left a review on the KFS website twice, and the company always contacted them somehow, asking what was wrong. Very often, something is wrong with orders, and there used to be a lot of waiting. There are a lot of shortcomings, but the staff has time to giggle, and there's no way without it at work, but then you have to stay attentive.

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Анастасия Гончарова

Level 3 Local Expert

There are 3 people working on Friday evenings, 1 in the kitchen and 2 girls to take out and receive orders. The waiting time is estimated at 15-20 minutes, as a result, we have been waiting for 35, and they tell us with an angry and annoyed look that he is "going to." The order is small, strips, bytes and a longer. Management, do not skimp on personnel, it is obvious that this is saving money and it looks strange given the popularity of the institution.

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Анна

Level 10 Local Expert

It's hard to even call it a burger. Or does everyone like to finish eating cheese cores and half-eaten strips for someone? Not to mention the added ingredients that you take away when ordering. The service speed is terrible, and the food quality is even worse. There is absolutely no feedback on requests via email. The administration of the institution cannot give precise answers about complaints about e-mail. The only KFC in Minsk where everything is so bad, and for a long time, and it's not solved in any way.

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Ксения К.

Level 4 Local Expert

I recently visited KFC and was very satisfied! The staff is polite and always ready to help. I ordered chicken and French fries, and they were just amazing! The chicken is crispy on the outside and juicy on the inside, and the French fries are perfectly toasted. I was especially pleased with the clean and cozy hall. The prices are quite adequate, and the portions are large. I recommend it to all lovers of delicious food!

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Сергей Громыко

Level 13 Local Expert

The worst restaurant in this chain. From the last 2 visits, some negative emotions, the wings are overcooked and dry, I do not report the right amount of products to the baskets. If you don't want to be disappointed, choose another restaurant. I left a review a couple of years ago, but it didn't get any better in 2025!))) Yandex delivery will deliver faster than you wait for the order on the spot!

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nateboom

Level 7 Local Expert

We went to get our favorite milkshake and twister. The filling of the twisters is very meager, the twister itself seems to be from the refrigerator, not even warm! This is not a cold snack and does not match the price. There's only one name for Milkshake. At least I could taste it before. Now it's like a watered-down drink.Moreover, they ordered two identical ones, but one is similar to what they ordered, and the second one is generally something like vanilla. There was no one at the checkout, they came up later and paid off. The hall was almost empty. After some time, a small group of guys came and sat down next to each other. There were swearing, shouting, and vulgar phrases all over the place. We sat and drank beer. I don't consider this to be the norm. We left the institution, and we won't be coming back here. It's very unpleasant to be here

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Ева Фамилия

Level 6 Local Expert

I've actually been here a lot of times. Since I live here, you know, I have to go. But if it weren't for one thing! Very often there is a long service , then the food is cold, rudeness in your direction, many commentators are also not happy with the fact that so much sauce and so much meat are put in burgers and even rolls. Potatoes are better, but they still spare salt, especially potatoes.I ordered French fries once, I'm waiting , and I pick up the order , sit down at a table , look, and there's a mix of some kind of rustic potatoes mixed with fries. And a couple of times everything was good and delicious, and we didn't regret anything!

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Юлия Д.

Level 4 Local Expert

Orders are not well-known. We ordered a twister de luxe, 2 pieces, all two turned out to be not even original, but just a flatbread ketchup and a piece of chicken. Yesterday we bought French fries for children, they were underweight. Of the claimed 60 grams, one portion with a package was 56 grams, and the second was 34! 34 grams! Are you serious? And these are not the only cases of poor quality service, as far as food is concerned. Tech support companies are not responding, and it is not even known whether they take this into account or not.

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Госпожа😈

Level 7 Local Expert

A sewer that is better never to enter. 2 double cheeseburgers were waiting for 25 minutes, the check was not issued by the self-service machine. They started cooking only when I came up and complained. To which I received an answer from the guy behind the counter: yes, they'll make you your bun right now.

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Павел Барковский

Level 4 Local Expert

I haven't bought anything for a long time, but I decided to go in the evening, it's impossible to eat, even the view is not inspiring, one kind of chickenburger is just scary, instead of iceberg lettuce, they threw stalks from Peking cabbage, the strips seem to be a week old, the wings are fried to crackers, the legs are not ready to the end, raw meat inside, ordered barbecue sauce, and cheesy, usually a common problem is that they won't put it at all, visually looked at it, got everything at home, but it turned out they put 2 barbecue sauces. Now, for sure, goodbye kfc

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Dimka Voronuk

Level 10 Local Expert

I really didn't like the visit here, when they made an order at the kiosk, they ran out of check paper, had to take pictures of the order number, we sat waiting, there was no order for 10-15-20 minutes, we came to sort it out, they said that the scoreboard was not working, and our order was simply not announced, the food was already cold, they asked to replace it, but they said that it had passed It's been more than 5 minutes and the food hasn't been changed. If the nuggets were still at least a little warm, then the potatoes were already everything. Sad and not tasty(

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Ангелина БУКШИЙ

Level 7 Local Expert

An ideal place for gatherings in the evening with the family. Juicy chicken, fresh potatoes, moderately warm burgers. The hall is always clean, the staff is responsive. Recommend

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Саша Гайдук

Level 5 Local Expert

Well, the review will be lengthy, as a regular customer. I'm writing because it's boiling over, this point is the black spot of KFC in Minsk. Let's start with the fact that for the last 2 years this point has just been rolling to the bottom, then they will forget to attach the sauce, then the potatoes (especially when promotions are held), then the chicken is raw or the breadcrumbs are not crispy. In the penultimate order, the basket with wings had a burnt smell, which I reported via yandex.direct in insta and received a template response, since nothing had actually changed. Today is a fiasco in general, I decided to order the announced new cheese burger (Cheesy crunch burger), in fact I received a bun with sauce and a cheese tortilla. Thanks to the director, who agreed to redo it, but still there was no piece of cheese and you can compare the burger in the photo for ordinary people and for bloggers). Next, the terminals are barely working, they are buggy, some do not work, the terminal lid is not closed, you pull out the receipt yourself... Employees in black jackets are generally just some kind of misunderstanding, they can be rude, ignore and swear obscenities.

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Тима Ланкин

Level 3 Local Expert

The order was given immediately, and there were kind and helpful staff at the checkout. I ordered a wing, there was delicious and juicy meat, as well as hot and fresh potatoes, in general I liked everything and I would definitely come again.

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Виктор Г.

Level 2 Local Expert

30.06.2025 ordered 2 duet baskets. I received an order in one bucket, and when the staff asked me what was the matter, I received the answer - there are two orders in one container. I decided not to check. Upon arrival home, I found that I had actually received 1 basket duet, and it was not in its full form, I received only potatoes from the second one. They promised to sort it out before the end of the working day, but at the time of writing the review, they hadn't figured it out. I will not be too lazy to come to the restaurant and leave a review in the complaint book if the issue is not resolved. I didn't think there would be such a jamb, but there is still hope for a positive decision.

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Сергей Латушкин

Level 14 Local Expert

The most tasteless KFS in the city, as far as I'm concerned. On 12/18/2025, there is one kiosk for placing an order and it does not issue checks and is hanging out because it is not closed, it has been waiting for the order for a long time, in general it has become worse than it was, unfortunately…

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Анастасия Гришкевич

Level 6 Local Expert

-5 on a five-point scale. They forgot to put the potatoes. The 5050 promotion serves terribly small burgers with 10 grams of meat. When complaining, their argument is "I got a piece like this, what can I do." Is it okay that you have a gram machine and a composition, and it doesn't have to be a roulette wheel In addition, the whole burger is cold (meat, bun, vegetables) Never set foot in here again

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dmitro

Level 12 Local Expert

The best KFS establishment I've ever been to. The staff is very sociable and competent, they can advise you something, and not just to spend money, but really recommend delicious dishes. The order is made efficiently and quickly, everything is always put in. quite!

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Ольга Хитрун

Level 2 Local Expert

Delicious cuisine. Very quickly. High-quality service. Polite staff. The room is clean, they are cleaned the same second after the table is cleared. It's a good place

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Даша

Level 3 Local Expert

As always, it's disgusting, the worst CFS I've been to. Everything is always dry, cold, sloppy, and tasteless. Why is there such a problem with this particular CFS? Everything is fine with the others If it were possible to put 0, I would put 0. It's a pity that Yandex.Food cannot be chosen not to be taken from this restaurant, discourages all desire to order Disgusting, no changes for what year

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Алан Алан

Level 3 Local Expert

I always took a cheeseburger and a double cheeseburger, everything was fine, but today it was not very tasty and the smell of chicken was not very good, there was some kind of rotten smell

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tanya b.

Level 5 Local Expert

If you want to eat a cutlet with bread instead of a juicy burger, welcome. It's a disgusting place, the potatoes are tired and cold, the burger is hardly a burger (bun, cutlet and some iceberg debris), thank you for not spoiling the sauces and cola. 1 star for fast service

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Дмитрий Иванов

Level 11 Local Expert

Terrible attitude towards the client. I asked them to make sharp strips, waited for about an hour, and they also put the usual non-peppery ones, plus they also threw the package there. Put them there yourself. Fellow directors, look at who you hire and the most interesting thing is that everything is constantly repeated from time to time. P.S. don't go naked there anymore, alas and ah

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Татьяна Ф.

Level 5 Local Expert

First, the cons: 1. Always, absolutely always count the sauces Right away - they love to under-serve. They recently added THREE instead of SIX. 2. They often put onions anyway when you remove them from the dish. 3. I've never seen all 4 pinpads working, usually it's good if 2 are working. The rest: clean, generally delicious (if it's chicken and not a burger).

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Дарья Савич

Level 5 Local Expert

I made an order at the self-service checkout, the terminal did not issue a receipt, I did not have my phone with me, so I took a photo and showed it on the issue (as proof that the order was paid) there was no way, I went to the cashier and told the cashier all this, to which she replied, not very friendly, that I needed to remember the order number and that was it :“I don't need your check.” How was I supposed to know that if every time I picked up an order, I went with a receipt and checked the order number and the number of what was being issued, wasn't that logical?))

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Вероника П.

Level 3 Local Expert

Terrible service. Initially, they asked for the waiting time, since they didn't have much time, to which they received an answer in 10-15 minutes. As a result, we waited for the order for almost 40 minutes, the employees tried to ignore our questions with complaints as much as possible.

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Павел К.

Level 3 Local Expert

The food is very often cold, the staff is on their own, and the waiting time is off the charts, sometimes even the simplest eye-twister can take forever and a little more:(

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Александр Пупкин

Level 10 Local Expert

It's just disgusting!!! No cucumber , no sauce , everything is as dry as possible , like a loaf of nuggets ! I have never tried a worse burger in the KFS, I waited for an order for 25 minutes to get 4 disgusting burgers .

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Сергей Л.

Level 5 Local Expert

Today I bought spicy wings for the promotion, as I usually do both for the promotion and without it, and I am very unhappy with the breading, and in principle with its absence, not spicy, no breading, not the taste that was a week ago. I think we need to fix the quality, or there will be constant negative reviews!!!!

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Vasili Fedorovich

Level 8 Local Expert

Very slow maintenance You wait 30 minutes for a burger, and so on with everyone. People go to swear, they get their order collected, and if you stand in silence waiting in line, you'll wait even longer.

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Никита К.

Level 7 Local Expert

If you're ready to waste your time, go here. Orders are not collected one at a time, until I came up and asked about the order, they did not make it to me, although at the time of making orders, mine was the only one, and as a result, the following were collected, but not mine. Well, look at the amount of ice in a 0.4 volume cola, just half a glass of ice)

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Darina Nnn

Level 4 Local Expert

I ask the administration of this institution to do something with the summer terrace. I understand everything; the children are on vacation, and I want to sit somewhere, but they behave noisily, they interfere with people who have come to eat outdoors, and at this moment they are not eating here, but just taking seats, smoking cigarettes. It's very uncomfortable, and they get the restaurant staff past that.

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Александра Хильман

Level 3 Local Expert

Boorish attitude of the staff. There was not a single cashier at the cash register, they were standing talking near the cash register in their cubicle. When asked if someone could come up, they answered "no" from behind the doors. A book of complaints was requested, which employees must submit upon request, and I obtained the book of complaints the third time. The employee refused to introduce himself, but he was different in form, most likely the guy was the manager. And I also want to note that there was no queue. This restaurant was very disappointing, and as we wrote above in the reviews, there are a lot of teenagers who hang out.

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павел Б.

Level 4 Local Expert

I ordered a Combo with a cheeseburger, I do not know what to call it, but it's just some kind of tin, strips (chicken pieces) in it are the size of my thumb (they should be bigger), there is one piece of transparent cucumber with a diameter of 1 cm, came up, refused to change, it's not a burger, it's a misunderstanding!!!!!!!

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Алинка Чех

Level 2 Local Expert

everything is very tasty, fast, with respect to the guests , the staff is friendly, they will always help with the choice and tell you if there are problems at the kiosk , I am very happy, I will come back!

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Роман

Level 9 Local Expert

The worst point in Minsk. The baskets are always filled with the taste and smell of old butter. There's not enough chicken in the burgers, feed the workers, maybe there will be more. The staff is boorish, the problems are not solved, the director is incompetent. All orders for half a year were damaged or with defects. LEADERSHIP! Creativefudvostok LLC pay attention to this point, my next complaint will be in MARCH. Visitors who are also dissatisfied and ready to sign a collective complaint, please contact me.

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Наталья Дудник

Level 2 Local Expert

I visited kfc on Rokossovsky. I was extremely dissatisfied with the level of service. After waiting for about half an hour and seeing that other customers who ordered after me were already picking up their orders, in terms of volumes no less than mine, I went to the checkout to clarify where my order was. My order was collected exactly one minute after my indignation. What prevented this from being done earlier? I think if I hadn't come up with a question, I would have sat until closing time until I could have put it together myself. Judging by how quickly it was assembled in front of me, it could have been done much earlier. The evening was ruined! P.S. And the guy who issued the order could have apologized for the delay. If someone values their time, I do not recommend visiting!

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Екатерина

Level 7 Local Expert

The last 2 times have been a complete disappointment. We took schefburgers with a drink with our husband on coupons. The meat was cold for the first time. Well okay. You never know... A little warm the second time. Something went wrong with KFC... Sorry

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Алёна Ф.

Level 3 Local Expert

We ordered delivery today on June 16, there are no questions about the taste, but I would like the burgers to be packed more carefully, still I don't really want to eat a burger, which they sat on, the box with potatoes was also crumpled. It is also strange that they did not put tubes in the glasses with cold draft drinks.

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Павел Б.

Level 4 Local Expert

05.01.2026 I bought 2 buckets of chicken, the smell and taste of oil that has not been changed for months, I was afraid to eat this radiation, change the oil

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Даша Клюква

Level 2 Local Expert

There are problems with this restaurant all the time. That the speed of delivery, that the taste and quality of food is the worst thing I've seen in the KFS. Today, of course, once again)) I got an ai-twister with almost no sauce, as if they just threw chicken inside and the size of a pencil👍🏻 One star for courtesy, the staff is always friendly and pleasant. But otherwise, the quality of service is disgusting. Both my friends and I believe that this is the worst KFS in Minsk. Please solve this situation already.

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Ника Хвойницкая

Level 2 Local Expert

Excellent service, everything is delicious, the staff is friendly and helpful, the food is brought quickly, my favorite place))

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notepop

Level 4 Local Expert

For 3.90 it's a quiet horror, one strip of cabbage mayonnaise, 2 rolls are very dry and not tasty, recently the CFS has stopped monitoring the quality altogether, I do not advise you to go to any CFS, because they are bad everywhere, you can take a basket at most

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Антон Л.

Level 7 Local Expert

They cook deliciously and give the order quickly. The hall is always filled with teenagers, so finding a place to sit is not an easy task. I don't like that when you take the original chicken (not spicy), you still get a spicy one. Everything else is fine.

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Савл Павл

Level 20 Local Expert

It was disappointing, I know that the KFS network has a high level of service and a comfortable atmosphere, but here the staff is just terrible, not friendly, rude, as if they are forced to work, there is no one at the checkout and at the checkout

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gdsamsht

Level 4 Local Expert

the worst KFC restaurant in Minsk. The rolls were dry, the order was prepared for half an hour, they blamed everything on the workload, which was formed precisely because of the slowness of the staff. I don't recommend it.

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Иван Волошин

Level 5 Local Expert

We came with our family to eat, usually dirt on the tables was not noticed earlier. This time there were fireworks. Did you specify who will clean up the hall ? They answered no one , saying I would be free and wipe . As a result, I wiped the table myself, we ate, sat and got ready to leave. Attention, the tables were dirty and doused with beer, and they still are!!!

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Владислав Политанский

Level 4 Local Expert

The potatoes were over-salted. You can't look at a chicken without tears - instead of a crispy golden boning, some kind of brown, uneven, over-salted porridge.

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Василиса Кравцова

Level 4 Local Expert

A good cafe, there are two entrances through the shopping center and from the street, very convenient, lots of seats, very polite staff and delicious cherry pies 👍

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Грищенко Н.

Level 9 Local Expert

You can satisfy your hunger with French fries and chicken nuggets. A very good lemonade made of grapefruit and mango. There is a lot of space, prompt service

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