KFC

4.2

738 ratings

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Mohammad Hajj Hassan

Level 2 Local Expert

No employee long time to have your order just one person making everything this is not acceptable and must be take in consideration Order take more than 40 mins Not going their anymore

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Антон Валерьевич

Level 12 Local Expert

The first and last time I went there. It's just a disgusting diner: not only did I wait 35 minutes for an order, but they also didn't pour the coffee. To my question to the employee of this institution — "Is there exactly 0.4 coffee here?" — the administrator Ivan answered in the affirmative. Unfortunately, there was no time to find out at that time, but next time I will definitely leave a complaint and write to MARCH to check them for consumer fraud. If it were possible, I would give this diner a -10.

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Константин Б.

Level 4 Local Expert

I ordered a 24-piece basket today, 3 original legs, small fries, a sugar-free cola (all with me). Unfortunately, I didn't pick it up myself ( I only checked the order at home ) They didn't put the coke in, and I just had to throw the basket away! Okay, one employee cooked it, so the other folded it!

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Юлиана С.

Level 3 Local Expert

We recently visited a KFC restaurant and were absolutely delighted! We ordered chicken wings and beer — hot, crispy and incredibly delicious! I would especially like to mention the work of the cashier Moti. He was very friendly and polite, quickly helped us decide on a choice and answered all our questions. Motya created a pleasant atmosphere and made our visit even more comfortable. We recommend everyone to try their dishes and enjoy the excellent service!

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Александр Д.

Level 13 Local Expert

They put 🍔 a small strip in the cheeseburger. KFC🍗 against the Komarovsky market , they put a large strip .Hearty and delicious. I asked for it to be redone , and they gave me the same one .I waited a long time, one cheeseburger. They didn 't apologize .Then only the shift manager suggested putting the fillet in the burger, the place of the strip, it's not the same.Transfer of money 💰 to a bank card , only in a couple of days .

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Владимир Северцов

Level 6 Local Expert

On 12.10.2025, I ordered regular strips and chicken legs. Unfortunately, the breading turned out to be very salty. They could not replace the dish, referring to the fact that this is a proprietary recipe. However, on other days of the order, the amount of salt in the breading was less.

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Даша

Level 4 Local Expert

I would like to leave a negative review. First, the service was slow, and the employee seemed to be pacing on the beach instead of at work. The order included onion rings, fries, a burger and nuggets. Of the entire order, only the nuggets turned out to be the most edible. The onion rings seemed to have lain down before, then they were warmed up, it tasted quite disgusting to eat. The potatoes were more or less normal, but also, as if they had been lying down first, and then they were warmed up. The burger also turned out to taste quite nasty. It is a pity that this time the dot on Peter Mstislavets 11 left an unpleasant impression.

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Константин Луханин

Level 2 Local Expert

I waited 40 minutes for the order, and it was issued after the food court closed at 22:18. When I noticed that the self-service terminal did not issue receipts, manager Vanya asked me to "just remember the order number." For some reason, my order number was missing from the display, and the staff did not pay attention to the request to clarify the order status. The food was cold.

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Александр Сухопаров

Level 3 Local Expert

On 01/23/2026, I placed an order at 20:10, but there was no order on the board. I asked the receptionist after 20 minutes if the order was ready, he replied: not ready, wait. After 10 minutes, I decided to ask another employee again, it turned out that the order had not even started to be prepared, the administrator and the others did not apologize, and half an hour of waiting was wasted.

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Андрей Скандий

Level 5 Local Expert

I ordered a duet basket, the chicken was hot, beautiful and delicious, the staff gave orders quickly, and I was satisfied with everything! Thank you very much!!

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Анастасия Стасевич

Level 3 Local Expert

We ordered the delivery . The delivery was supposed to arrive between 19:25 and 19:50, at the end: 20:20 . The food was all cold. The chickenburger (if you could call it that ) was all dry , there was almost no sauce , and I 'm silent about the salad and strips in the same burger . It's just disgusting!!!!

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ксюня нянянян

Level 2 Local Expert

The service is terrible. The girl at the checkout was constantly distracted and looking at her phone. And when the machine issued the check, I waited for her to hand it to me, in the end I took it myself, and she replied to me, "can I not take out the check next time?". Is it possible not to be distracted at work? She gets paid for it. The burgers are terrible. The bread is stale, as if it had been kept under the scorching sun for a week. The pie was great, but its packaging looks like the same cashier rolled it on the floor and put it in a bag.

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Санёк Н.

Level 6 Local Expert

I do not know if I am so "lucky" or if this is the norm for this institution. I went there for two days in a row. Day one: - I'm out of spicy burger toppings. The staff wrote in the system that the order had been issued, but, in fact, they asked to wait 7-10 minutes while it was being prepared. - They put it "with them", although I ordered "on the spot": "Well, the trays are because they ran out." - I went to get a second coke, I'm trying - water. I went to sort it out: "Oh, you're out of syrup." Day two: Traditionally, there were no trays. In general, there is always something wrong with them, unfortunately, it was not possible to have a quiet meal there. 🥹🥲

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rIIa

Level 9 Local Expert

basic fast food, but at the same time, this point does not meet the quality standards. the potatoes were rubbery and softened. A friend took a burger with a potato patty in it, but they just didn't put it there. The employee explained this by saying that they had run out of these cutlets. she took the burger, silently put the potatoes in it, rustic, and handed over the same burger. without apologies, she was just silent and didn't behave very pleasantly, apparently, this is a base in Minsk, I don't know.

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Пользователь К.

Level 5 Local Expert

To be honest, it's not much of an institution, and the downside is only 2, 1 is that they didn't give me the change, of course I asked them to give me the change, but they returned it, but in principle the change was mere pennies, 1.30, and God be with them, 2. Waiting time, I ordered at 17:17, there were few people, I thought they would do it quickly, but I was wrong, they gave me the order at 17:44, but they gave me a free drink for waiting, here's a really nice bonus,

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Дмитрий Куцко

Level 11 Local Expert

There are no trays, I took the wings and beer, they poured the wrong beer, came to change it - proved that there is a difference between gold and white gold.... We went to change the keg (apparently it was just a bad thing :)) we poured the right beer into a glass of cola, but unfortunately it was just foam from the right beer.... Obscurantism…

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Ksenia Vershinina

Level 3 Local Expert

The Kfc in Dana Mall is just disgusting. I'm not going there anymore. There have been some incidents already. Once - icy stale burgers. Another time, a cutlet the size of a small nugget for a whole burger. The third time, the terminals were out of order, which meant I had to place an order at the checkout, where no one asked if I needed a takeaway or not. And then, when I asked to transfer the order from the tray to the bag, they told me to be "more careful." Maybe your employees should be "more attentive" rather than expressing their dissatisfaction with their own mistakes?

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Алёна Зотова

Level 2 Local Expert

It takes an awfully long time to cook , and employees don 't even rush to issue orders that take more than 15 minutes to complete . And they don 't even apologize ! I waited 25 minutes for an order that didn 't have something that could be cooked for 25 minutes . Disgusting staff! To eat, you first need to beg the staff to speed up.

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Анастасия Г.

Level 3 Local Expert

Disgusting service. I ordered a new Crispy singer with fried onions, got a burger with 2g of onions, it's literally almost gone. I asked the staff what is made without onions, this is the main ingredient of this burger, they told me that this is the standard. Is 2 pieces of onion standard? Unlikely.

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valeria

Level 3 Local Expert

It feels like there's only one person working, who's on the phone, who's doing what.They don't issue checks at kiosks, an elderly man came up to the cashier to say that he didn't remember the number, the boy who worked was just talking on the phone and ignored the man's question.I waited for the order for about 25 minutes while everyone went about their business.on the plus side, everything is very tasty and warm)

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Мартин Лисовский

Level 9 Local Expert

We waited 15 minutes for the boxing master. On a weekday at 4 p.m. There were 3-4 orders in front of us. The guy was standing on French fries without gloves at all. We waited 15 minutes for our master box - the mayonnaise sauce was just plopped on top, the chicken was overcooked. It would be better to go to another kfc, it would be tastier and faster.

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Ассашай Боратов

Level 3 Local Expert

What can I say!? We ordered it on a tray, we took the order with us, and instead of a strawberry milshake, we were given vanilla. When he came up and said that it wasn't strawberry (judging by the color), the girl at the checkout made round eyes and replied "What is this!?", well, I think maybe the taste is strawberry and the color is white... Nifiga, it turned out to be the usual vanilla flavor. Check the order carefully, poor customer orientation.

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Serdar Baltayev

Level 4 Local Expert

The most terrible point in Minsk. I visit Dunamall at least 2 times a month. I just love KFS. And I've never had any questions at other points. And at this point, it's the same thing almost every time. I'll give you an example from the last one. I stood near the cash register for about 15 minutes. We haven't accepted the order yet. And then I waited for the same amount of time until my order was given. We gave orders to about 10 guests who ordered after me. I was very surprised. I didn't wait. As a result, he came up and asked when my order would be returned. To which I received an answer in 2-3 minutes, and we will give it back. As a result, they called me and said that it wasn't ready, we had to wait another 5-7 minutes or they could offer something else. I chose the 2nd option. Since there was no longer the strength to wait. Sometimes the dish is cold. I try to be polite and not create conflicts. And I know for myself what it means to work in catering. But it's starting to get boring. In general, I will bypass this point. To be honest, sometimes a given point doesn't even deserve one star.

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Алена Богданова

Level 4 Local Expert

The service is disgusting, at first the self-service cash desks did not work, then they started working, finally we placed an order, we are waiting. People in the kitchen don't even move, there are a million orders on the scoreboard, work is in full swing in Burger King, but here it's quiet, there are a lot of people in line waiting for their orders. I wanted to leave without waiting for the food, but it was paid for, I had to wait! You've ruined my appetite, I won't come back! Minus vibe. Maybe if people were paid more, they would be more willing to work, but I understand them, poor devils, and then people like me write reviews, but what did I put up with? At least I was able to talk it out somewhere, because it's not in my authority to yell at the guys who pretend to be working there, I don't want to spoil my mood even more. Bye, everyone!

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Дима Митько

Level 15 Local Expert

Very tasty. The reference CFS. Thanks! I don't understand why it's so much worse in many others in Minsk

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Денис

Level 8 Local Expert

I was extremely unhappy with the staff. A rude response from one of the employees to a question I asked. They didn't want to collect the order for a long time, for some reason a lot of employees got lost somewhere and didn't come to the rescue. As a result, some positions were cold. When asked by the administrator "What is the name of the employee who was rude", he said that this was confidential information.

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_mill.tes_ .

Level 4 Local Expert

We waited an hour for the order. ATM machines do not work, although the staff is polite and the level of service is high, but the waiting time for an order (by the way, not particularly difficult) just killed. Fix the equipment.

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Максим Струков

Level 5 Local Expert

I made an order at the terminal.When selecting all the items, it was impossible to order, for example, any sauce for potatoes.There is no separate column for sauces in the terminal.I think, well, I'll pay and go to the checkout and order the sauces, to which they replied that they don't sell sauces separately and that I can go to burger king and buy there. So on top of everything else, all burgers are cold, almost stale like the rest of the food.And fatality: they put 2 positions less than it was in the order, put it in a paper bag with a slide, they say there are no trays.Well, I got up at the checkout, started taking everything out and checking, the burger and one portion of nuggets were stupidly not put in (the order was for two).In general, in👍They've gone downhill... I advise everyone (no).

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Мария Карпиевич

Level 5 Local Expert

They deceive and do not report!!! 06.01.2026 we made an order for takeout, we did not check it right away, we found out at home that we were not informed of 5 strips. Very unpleasant.

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Наталья Петрова

Level 7 Local Expert

It's not a pleasant impression, the staff are mean and rude! We stuffed everything into a bag, even though we said we were eating on the spot. In the big order, three burgers were mixed up and they were cold, the potatoes were terrible, cold and not tasty, only the spicy wings pleased! They gave me one napkin to order for three people, seriously?)))

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Валерия Василевич

Level 3 Local Expert

On June 13, we ordered a combo, the burger was not bad, the potatoes felt like they were overexposed and decided that we would sell them as they are , instead of cooking a new one, we changed our disgusting potatoes to a more disgusting, tasteless and dry one, so there is no place for delight, thank you, it was very tasty )

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Александра Ш.

Level 4 Local Expert

We made an order today in the hope of having a delicious and quick dinner, but unfortunately we couldn't do it ... We decided to try the new "barbecue burger", as a result, what was stated in the description is completely untrue. We didn't see any bacon or onion rings.... Plus, everything was cold. Well, the waiting time was also not pleasant, more than 25 minutes, still it's Fast food We were disappointed

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василевский е.

Level 11 Local Expert

They collect the delivery very poorly. The lid of the drink came off immediately, I didn't even touch it. And in what form will it reach the recipient later? Was it not your destiny to put on the second lid??

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Наталья Морозова

Level 9 Local Expert

It's a very long wait. I placed an order at 16.03 and have been preparing for 22 minutes. 22 minutes. Is this a fast-food restaurant?

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Nassy

Level 4 Local Expert

To get to the cashier, you have to wait 10 minutes, then they don't have pennies to give the change and offer to top it up with napkins and in the end they don't go to change the money to give the change, and they say I owe them. There is no service, they put packages with orders, everything falls down.

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Артем Николаенок

Level 2 Local Expert

They serve very quickly, I recommend it to everyone, the staff are friendly, the managers are kind, they always help in an incomprehensible situation, they cook quickly, they collect the order too

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Александр Подольницкий

Level 6 Local Expert

I was there a few years ago and took excellent wings, but now I came in and it feels like they took a shit in a bucket, the picture doesn't correspond to reality, and the taste is disgusting, in short, a dubious institution

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Анна Остова

Level 10 Local Expert

We cooked it quickly, we liked everything. But the trash was overflowing and lying on the floor.,

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Katerina

Level 6 Local Expert

There is no service. The waiting time is 30 minutes. Employees stand and do nothing, but they manage to turn on the music at full volume. I recommend avoiding it.

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Ирина Зайченко

Level 3 Local Expert

We waited 20 minutes for the order, the order is completely incorrect! workload is not a reason to put the first thing in the order.

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Arslan Postnik

Level 4 Local Expert

The chicken is very tasty, but the waiting time is more than 20 minutes for the second time in a row.

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Руслан Бурдейко

Level 9 Local Expert

One star exclusively for coffee! Americano 0.3 for 4.5 re. Just brown water. It's just an outrage. I am also very disappointed because the chicken is still at the level.

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Roman

Level 7 Local Expert

I bought burgers at this diner in the evening (order 634), if you can still call it that. The meat is dry, salty, there is no sauce, and I've been waiting for half an hour. There was meat lying on the edge of the nursery somewhere, I thought at first they hadn't put it there. Mom's cooks can't make a sandwich anymore...

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дима соколов

Level 2 Local Expert

We came in tonight, we thought we'd have a delicious meal, BUT it wasn't there. There was one thing in the order, they gave out a completely different one, when they asked to give what they did not give, they answered rudely, the food was ordered on the spot, they gave it as "with you", there were no trays (although there were at most 10 people) The food was given out cold! In the end, of course, the order was still issued incorrectly In other places around the city, in this institution, there was no such attitude and service to visitors.

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павел деревяго

Level 7 Local Expert

We stood at the cash register... Nobody cares! They went to the competitors. The benefit is nearby Customer orientation at the highest level! 22.10. (18:00-1810)Completing the review Totally irresponsible staff. They are afraid to approach the cash registers. Disgusting job

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Дарья М

Level 5 Local Expert

We made an order and cooked it quickly. There was a pickup. My mistake was that I probably had to check everything, but they didn't give me the whole order. The amount ordered was for 65p, they didn't give it for 30p!

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Рина

Level 3 Local Expert

As a guest from Brest, I decided to visit the cultural city of Minsk. I went to have a snack at the Dana mall in the KFS, the queues are huge, the staff is in no hurry. burgers and potatoes are cold and wooden, it is impossible to eat. the staff is rude and disrespectful. It's a disgusting place

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Глеб

Level 7 Local Expert

It's just terrible!!! They didn't give me a burger and spilled a Coke when they gave me the order. Terrible staff, teenagers alone can't do anything.

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Никита Лазарев

Level 9 Local Expert

The usual CFS. On September 13, 14:30, we bought 2 burgers for the price of one, one barely warm, the second generally cold. It is not warmed up, it is ready as if it was an hour ago, while there is no queue and no flow of people, so there are plenty of opportunities to cook The woman at the checkout insistently offers additional supplements without explaining that these are additional supplements in rubles. My impressions are bad, I'm not going to come in anymore

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meow

Level 4 Local Expert

We ordered today through the app and it's just awful!! the wrapper was not put in, one of the legs is raw inside - the duet basket is packed incorrectly, the strips were ordered sharp - the original ones were put in. There are 3 grams of lettuce in the burger. Sorry for the money you spent, we don't recommend it at all. Potatoes are bitter!

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KFC

263 reviews