When clarifying an order, employees talk as if they are doing a huge favor, in a dismissive tone. Why can't you politely answer the question? When ordering with yourself, cucumber and bacon were additionally added to the burger. In the end, they put only bacon. Do I really have to unwrap a burger with me when ordering and see if all the filling is in? They hadn't reported the sauce before, they said at the bottom of the package, checked it again, it wasn't there, they returned the package, the employee rolled his eyes and checked with his hand, still gave it out.. The restaurant is great. But it is clearly necessary to work with employees..

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виктория монкут

Level 3 Local Expert

employees do not know how to communicate with customers, they make and give orders to waste, the food is not fresh (everything is cold, it is impossible to eat) instead of asking to redo the burger (it was already at the stage of rigor mortis, cold and hard), the cashier whispered her rudeness and disrespect and put it to warm under the lamp, the condition of the wings was deplorable, they were terribly dry and hard, the twisters were already soaked, it was not pleasant to eat. It's a pity for the money and time spent, we love the CFS, but there are no such people either. I believe that cashiers like Olga (I hope she was wearing her badge) will stop working in the service sector and find another job. I hope the quality of the food will get better and the attitude towards cooking and people will change, but for now it is as it is.

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KFC

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