KFC

4.0

384 ratings

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Julia T.

Level 4 Local Expert

All the anger cannot be expressed in words! I've had to eat at this point 5 times already, and each time it's worse than the previous one. There is 1 order in the queue, everyone is free, but the food is being prepared for more than 30 minutes! damn it! 30 minutes, Carl! Is this a Michelin or fast food restaurant? At the checkout, we ask why instead of the promised 11 minutes, the payment turned out to be 30 minutes. Instead of just apologizing, the girl says, "I didn't promise you that." So what difference does it make to us which cashier said it, if it doesn't make the food cook faster! Not only can you not wait for food, the tables are not cleaned, everyone is on their phones, they are also rude!

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Полина Б.

Level 2 Local Expert

We visited the Minsk Gallery yesterday. Terrible service! We ordered a New Year 's box. They took the order, and there were potatoes, nuggets and a wing. We came to clarify , no one could explain to us , because they simply did not understand us. They gave me drinks and said that was the whole order . I explain that there should be more sauces, and there aren't enough wings. As we understood, the wings were over, and they decided to simply not report them to us, as well as sauces with drinks . As a result, we waited another half hour for our full order to be delivered to us. I didn 't feel like eating anymore .

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София Э.

Level 4 Local Expert

the service is terrible.I ordered 0.4 Cola, they gave 0.25. the cheeseburger was all crumpled and looked disgusting.in terms of waiting time, there are also huge disadvantages.There weren't many people, but we waited 40 minutes for an order with a friend.we ordered a couple of ranges that are definitely not issued within 40 minutes.

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Pipka Stoit

Level 5 Local Expert

Yesterday I ordered 2 grand burgers and 2 fries with me, at home I found only one strip in one meat burger (I have no idea what he forgot there), everything else was vegetables, the weight of the burger on the scales was 143 grams instead of the stated 300+, everything was fine with the second burger. The same situation was with potatoes. One is fine, the second bag contains 14 straws. I'm too lazy to take pictures and whine in support of something, I just highly do not recommend this particular institution. I have not yet encountered this in the rest of the CFS.

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Дмитрий

Level 10 Local Expert

They cook slowly, the hall is dirty (there was a lot of vomit under one of the tables), the tables are not wiped, the garbage is not taken out of the bins, there is a mountain of garbage on the bins that did not fit, the toilet is locked. Overall, the impression is disgusting.

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artem g.

Level 4 Local Expert

The horror came at 9 a.m. The order board is empty, I was late, I was thinking about cooking fast here - I specially ordered the simplest cheeseburger. I know the cooking speed for about a minute. As a result, he stood in front of the saleswoman for 8 minutes and only after my question - what's going on? She says there are no stripasses (as I understand meat). Wait for it. As a result, I received a cheeseburger the size of a matchbox in 15 minutes(. Just game

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Nastya Q

Level 3 Local Expert

I have to wait all the time, they didn't report the burger today, in the end they figured it out, they gave it back, but it's disgusting, the bun is not fresh, there is no sauce, the potatoes are cold, I do not recommend this establishment

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Анастасия Куницкая

Level 11 Local Expert

I haven't been to all the KFS in the city, but this one simply occupies a leading place among all fast-food restaurants in Minsk in terms of service: starting from the rudeness and sluggishness of the staff, ending with waiting for one position for about half an hour ... EVERY TIME!!! Don't ask me why I come here, I give you a chance every couple of months. And the kitchen would be fine, last summer I expected lemonade for more than 20 minutes when loading +/- as in the photo. I don't understand why there is such a problem here, because in other KFS it is always fast - it's a fast food restaurant. As a result, the order was given at 21:17... a completely cold bun😆 when asked to at least warm it up, so as not to waste time swearing and redoing, the girl's eyes went into the sunset with the sun... I strongly recommend that everyone avoid it!

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Мария

Level 3 Local Expert

What a horror. 09.12.24. The potatoes are over-salted, the onion rings are not finished (even the color is very light), the burger is dry. The boy at the checkout did not collect orders, but only chatted with friends and violently imitated the activity. I made an additional order. Poor Aitwister. He's been cooked, he's lying dying on the counter while the kid is swaggering from corner to corner. I say serve it - "it's getting ready" and started to leave. Then he turned around and looked - he says they just put him down - ugh. Disgusting attitude. Only the sauce and the aitwister turned out to be normal

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Андрей Елисеев

Level 7 Local Expert

I made an online order, place it at 10.16 am, indicated the ready time at 18.05. I arrived at the specified time and.. as you understand, the order is not ready. Moreover, the staff barely realized what I wanted from them. They asked me to wait 5 minutes. I agree, even though there is no time. The order is large, for 54 rubles. Somehow they collected it and gave it away. I don't have time to check, I took it and left. Arriving home, I unpacked. Bottom line: we didn't put 1 burger (there were only 2 of them in the order), instead of sanders potatoes, they simply put potatoes without sauce and onions. I live outside the city, of course I did not return. Some standards of the global network must be respected, but I don't care about the client. Well, I'll take the money to another place next time. Ps. I read the previous negative reviews and the administration's reaction: everything became clear, no one will fix anything. My advice to readers is not to go to this restaurant, this is the only way to punish them.

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Лилия Мархель

Level 3 Local Expert

Hello, today we ordered a set with my family,6 legs were missing while we went to the store, we thought our order would be ready, but it disappeared from the scoreboard altogether, and we were told for another 10 minutes, but it turned out to be even longer, we were told that we would call you when you are in a hurry, it is very unpleasant, and the employee was also rude, but the girl was very pleasant and was nice, so of course the young man is rude, and I would advise him to read the ethics of communicating with clients.They asked me to make coffee for a penalty, sometimes they do this in other companies, to which they replied,:And the legs won't cook themselves, and what would I have to give you raw?I wish it had reached the management so that they would teach you not to be rude in the first place!!!!!!!!!!!The order was number 265

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Роман Богданов

Level 4 Local Expert

On the way home, I decided to have a little snack. There were no people at all, as well as workers... they came up after a few minutes. I took two simple positions, and they were done quickly. They looked disgusting and not very appetizing, they just stuffed the ingredients in seconds and gave them away. I could understand if there was a long queue and the guys were in a hurry, but there was no one here at all. I ate, thank you, I hope it won't come back to me in a few hours

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Vitallik Makarov

Level 7 Local Expert

In my opinion, it is one of the best KFC outlets. Of course, thanks to the staff. I rarely have to wait too long and I always encounter politeness and positivity. I don't know if Artyom Rogov still works here, it's always nice to go to him to make an order) There were small hitches when there were a lot of people, but in general, the guys really did well. I recommend it!

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Алексей Голубович

Level 5 Local Expert

The waiting time for a simple order from basket24 was 20 minutes.... A little clarification: It was 20 minutes because I couldn't wait any longer because there was a car waiting for me. And yes, there were only 3 pending orders at the time of the order.…

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Екатерина Ненадовец

Level 3 Local Expert

Yesterday, when I came home from work around 22:30, I decided to just stop by for a snack. I ordered a little so that I wouldn't bother the guys at a later time. I ordered a chickenburger and French fries, picked them up and went home. As a result, I got a chicken burger with spicy wings (I can't stand them). This is terrible! What if I have allergies? What kind of service?! The sauce wasn't put in either — irresponsibility!

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Вероника

Level 10 Local Expert

A very, very, very, very, very, very long wait!!!! If the food is prepared using the "fast service" system, then waiting for an order for more than 20 minutes is a fiasco, utter!!! I am attaching a photo of the order time and a photo of the issue, so as not to be unfounded. I advise you to remove "fast" from the description, because this is not fair to the consumer.

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Дарья Х.

Level 5 Local Expert

The order was made via Yandex delivery from this particular point. A basket was ordered. Is it really so hard to put everything neatly together, and not quickly stuff everything into bags and stupidly stuff it into one small bag? An order for a rather large amount, with rather large contents, is unpleasant to receive, literally, spit in the face. Eat, what will they give you?

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Артем

Level 7 Local Expert

We visited KFC today and were extremely disappointed. We placed an order and waited for more than 20 minutes, although the system showed on the screen that the order was ready. We approached the staff to clarify, but in response we heard that it was a "system malfunction". It seems that employees intentionally mark orders as ready in order to deceive the internal control system. Such behavior is unacceptable and undermines the credibility of the institution. A very unpleasant experience.

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Яна Бежик

Level 15 Local Expert

A great restaurant. I rarely visit there, of course, but I always order delivery from there. The food is always great, and the choice is good. There are waiting tables and you can collect your order yourself.

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Фёдор Петров

Level 4 Local Expert

The cry of the soul is not only to this point, when you learn how to fry the original legs without turning them into "coals", you overcook them to a brown hard crust. Sometimes you have a shift there or something, but you cook them more or less. I know how the original legs should be cooked, I have eaten more than once at KFC in the European Union and there they are with a thin beige brown delicious soft crust. You sometimes do this when that one normal employee comes on shift.

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Елена

Level 11 Local Expert

A great novelty at KFC now is a burger with a cheese patty.Unusual taste, satisfying.And the guys in the restaurant serve super-fast!

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Кирилл

Level 12 Local Expert

The photo shows the ice cream "caramel delight"))))))) terrible service, as before, nothing changes at this point. They give you a spoon for potatoes, and a fork for ice cream. I ordered two identical burgers, not spicy, and they put one spicy

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Валентин Геннадьевич

Level 5 Local Expert

I'll give you a deuce for past achievements. It does not relate specifically to this point, it is already the third one visited in Minsk. The food in the dining room tastes better. A cheeseburger with two slices of bread and one strip without anything is a disaster, the strips consist of 90% breadcrumbs, there is no meat) disappointment.

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Alyona

Level 6 Local Expert

the worst KFS in Minsk, when asked when our order would be ready, when waiting for more than 15 minutes, the employee shrugged her shoulders, saying that everything was being prepared in turn, instead of work, employees chat and laugh, and when asked when the wait was more than 20 minutes, standard excuses like there were more orders before you

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даша дарья

Level 3 Local Expert

the man at the checkout did not pay attention to the visitors, the chicken in the burger seemed to have been lying for 3 days (all dry), they did not even deign to put napkins in the order, they could have accepted everything if there had been a lot of workload, but there is no 1 person making an order, just horror, disappointed!!!!

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Вероника Андрей К.

Level 9 Local Expert

We visit once every 2 weeks. It's really nothing. Everything is prepared pretty quickly, given that there are always a lot of customers. Always error-free on request. Once, even instead of 18 nuggets, they put 20 specially for the child. It's a small thing, but it's nice. In general, I recommend it.

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Pavel Crypto Web3

Level 5 Local Expert

The waiting time for the order was an hour and a half, the cashier talked on the phone instead of ordering, then went for a walk around the shopping center. Very poor quality of service.

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Евгений

Level 8 Local Expert

There are no complaints about the service, everything was prepared pretty quickly. The wings are normal, the potatoes are as usual, but the double fillet burger and Twister are very pumped up... The chicken fillets are so dry that even the 1.5 grams of sauce that are added there could not add flavor - it feels like they were specially dried before serving...

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Ростислав В.

Level 6 Local Expert

If there was an opportunity, I would give 100 stars!!! The juiciest chicken, everything is VERY tasty, and we quickly assembled an order of 9 items.

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Матвей Ильмер

Level 3 Local Expert

Terrible service, poor food quality that does not match the price, few workers at a point with high traffic, very long waits. There is no desire to come here in the future

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Владимир И.

Level 10 Local Expert

Everything is delicious fast. If it were even cheaper, then this is a good option for regular snacks!

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Artur Pirozhkov

Level 3 Local Expert

Receipt 331766 When ordering at the checkout, I was not aware that there were no sharp legs available. And upon receipt of the order, they were confronted with the fact that they put 2 ordinary legs and 1 sharp one. I CAME FOR SHARP LEGS, SO THAT'S WHAT I WANT! and a very long wait, more than 30 minutes!

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Level 6 Local Expert

The best KFC outlet! the staff is incredibly pleasant, I really like the service and the attitude towards visitors. The recoil rate is good, as is compliance with sanitary standards. the quality and taste of the dishes are definitely 10/10. my brother and I liked it at this point)))) to the staff from tt, warm greetings and thanks for the top-class service!❤️‍🔥

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Вадим Мороз

Level 3 Local Expert

The breaded meat is overexposed, terribly hard and terribly salty. The constant incomprehensible hum on the second floor of the establishment, pressing on the ears, dirty trays.

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Анатолий Салов

Level 2 Local Expert

They did not report the food, the pie, 3.7 The seller at the checkout, instead of the standard burger, also punched additives to it for 3 rubles. In total, they invested 6.7 rubles.

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лизочка

Level 5 Local Expert

Terrible behavior of the staff. I was waiting for the order for about 20 minutes. As a result, I got cold potatoes and a terribly salty twister.

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Ева Никит

Level 5 Local Expert

they forget to put the sauce on and this is not an isolated case. changed: they forgot to put 2 medium French fries in my pocket and I waited 40 minutes.

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Мирослав Рымченок

Level 3 Local Expert

Thank you very much. The food is much better than in other places. It was cooked quickly. I recommend it!

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Dasha Krykovskaya

Level 2 Local Expert

The worst place I've ever been to.Even the simplest orders are prepared for a very long time.We waited for the order for 20 minutes, the queue was small.Employees work without gloves, yell at everyone,don't do anything, sing loud music, customer service is terrible, food is lying on the floor in the kitchen.disgusting

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Елена

Level 5 Local Expert

I came here on the morning of 08/31 for some lemonade I paid at the self-service checkout There was not a single employee on site. I waited for him for 10-12 minutes for lemonade alone, a very long waiting time. Despite the fact that there were no people. The employee came and pretended to be busy at the distribution. I work in catering myself, but they don't work that way. According to the reviews, I see that the company does not care about this point and is fed only with promises to fix everything.

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Ирина

Level 5 Local Expert

The Cfs has deteriorated very much lately. The potatoes were cold, the order was by coupon, no comments here, see the photo.

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Pavel D.

Level 4 Local Expert

The food is delicious the staff is good the 2nd floor is a bit dirty sometimes they don't give you trays

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Станислав Кулаков

Level 8 Local Expert

The food is very good. Delicious coffee. Whenever possible, I will go to this restaurant.

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536335 Литвинова

Level 10 Local Expert

Have a quick snack or take it with you, you won't sit much. Food, as in all their points. They cook quickly, the staff is polite.

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Blondie

Level 20 Local Expert

Please tell the cashiers that when a person asks for just hot water, you do not need to make tea. Maybe he needs to dissolve the medicine. To be honest, I wouldn't want to come here for lunch after that. Thanks for your attention

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Даниил Смирнов

Level 10 Local Expert

KFC is good, they always cook quickly, even during rush hour, and delicious food is one of the best I've been to in Minsk.

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Дарья К.

Level 4 Local Expert

It takes a very long time to wait for a simple order. The staff is barely working. It's a pity that fast food is far from fast

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Артем Р.

Level 5 Local Expert

When ordering with yourself, they constantly do not report. In promotional combos, the amount of product is generally ridiculous. The reviews ask for contacts with the promise to figure it out and give feedback, but the result is zero, just don't care about the customers.

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Диана Полякова

Level 8 Local Expert

Cons: dirty floors Dignities:delicious food, and good staff

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Кирилл Добринский

Level 2 Local Expert

The most disgusting point, waiting for an order for more than 40 minutes, when asked why, the manager is rude

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KFC

188 reviews