KFC

4.0

913 ratings

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Ирина Закревская

Level 3 Local Expert

I was at the institution on 12.09. The waiting time for an absolutely standard small order was 25 minutes. The room was very dirty, all the tables were sticky with soda and there was trash, there were cut tins left by visitors. I made an order "on the spot", but they gave it out in a package. I had to ask for a tray and immediately made a remark that I needed a tray because the tables were very dirty. There was no reaction to my comment, and while I was eating, no one came out to see the situation and wipe the tables.

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Анжела

Level 5 Local Expert

06/02.25 at 11 p.m. we placed an order, let's start with the fact that the waiting time was about half an hour and there were few orders in front of us, one wing was not reported, as well as the wrong orders for the rest of the visitors from my observations, until I went to the counter, no one moved to collect the order, but the cherry on the cake of all this was The fact that before slowly coming over to take the order, the girl did not hesitate to take a sip from a glass of beer in front of us. 😳🥴 I have never encountered such terrible service anywhere else, and I will not go there anymore, nor will I recommend it to others!

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Наташа Сухова

Level 4 Local Expert

Bad. The order was waited for 50 minutes. As a result, the burgers are cold, they forgot to put the potatoes in at all, and the strips are tiny. The staff are not polite, they discuss some of their own topics among themselves, they walk like dead flies. I was standing at the checkout and waiting to pay for the order - the employee just walked by, not paying attention, until I told him. Of course, no one cleaned the hall. When one of the visitors said that he had been waiting for an order for 30 minutes, he was told that some people here were waiting for an hour. I remind you, kfc is a fast food restaurant, not a Michelin restaurant.

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Barbie N.

Level 4 Local Expert

we were sitting in this KFS , a company of inadequate people were sitting drinking their beer, making noise, shouting obscenities, insulting people around , approaching the staff with a request and asking why they were not doing anything about it, they said "what's the point?" this is trash , considering that the Minsk world location , homeless people and inadequates were not particularly desirable See I only give 2 stars for beer, by the way, there is not even a promotion;(

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Валентин

Level 8 Local Expert

16.12.25 20:14 Receipt number 719034 TERRIBLE SERVICE AND COMPLETE DECEPTION!!! The preparation of the order took a long time, and then the trash began, there was not enough cola in the order (from the combo), there was not enough ketchup (from the combo), one wing and two nuggets (from the combo) were missing, and the most trash were onion rings... Instead of 16 pieces, they were given 6, when they applied, they were taken away and told to wait, after 20 minutes it turned out that they had already forgotten about it, they were given 10 RINGS! To the reasonable question "What is going on at all?" They answered: "We gave you 6 rings, here are 10 more" (they took those 6 rings), in the end, with grief, they managed to partially restore the order, in addition to the wings and nuggets (they forgot to count them, they remembered when they had already finished), I had to go to the checkout 5 times to get what was not reported. And they gave me 2 napkins for the whole order! They didn't bring any apologies! No compensation was given for the inconvenience!

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Gleb W

Level 3 Local Expert

It's the umpteenth time I've ordered at this point, it's just awful. The first time, they simply didn't put in half of the order, so I had to contact the administrator, but I didn't hear any apologies in response. Only half of the drink was poured into the cup, apparently, or someone was very thirsty from the staff. The second time I ordered delivery: the wings tasted rotten, again the same problem with the drink. There were two identical burgers in the order, but one had sauce and the other didn't. Definitely one star, I don't advise anyone to spend their money here.

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ГостьИ

Level 3 Local Expert

On 10/16/25 at 10 p.m., a standard takeaway order was placed. During the 45 minutes of waiting, the following points were observed: (on Sergey's shift, there was time to find out the names...) -Deception in the amount of the expected time of 15 minutes (the time was mentioned before the order). At the same time, the shift supervisor talks about a 10-minute wait. At that time, my expectation was around 30 minutes. - the information kiosks turned off at 22.20 - they usually turn off by 23 o'clock, which was confirmed by the employee's words "aren't the kiosks already working?" -part of my order was assembled in 15 minutes, by the end of the wait (45 minutes) the potatoes and meat were cold. - the potatoes were asked to be replaced, the meat was still more or less, after waiting for the potatoes to be replaced, they were not available, they were waiting for deep-frying. The potatoes that were asked to be replaced were placed neatly near the common container - they will probably be added and mixed for further sale. - all the employees noticed were without gloves, while using phones and other things. - when asking the senior about the length of the wait, there was an answer with a hint about the normality of such waiting at the end of the working day. I hope the reviews somehow influence the work of the institution. Otherwise, the trend of observing this place is depressing.

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Алика

Level 5 Local Expert

I went to this KFC for a milkshake, which I often buy at other locations in the chain. I paid at the kiosk, the receipt didn't come out, but the order number was reflected, fine. I got not a milkshake of the usual consistency, but a liquid mess with frozen fragments. After looking at this, I asked the girl on the issue to change the milkshake, because the product is of poor quality. After a short wait, I received exactly the same mess from a disgruntled cashier. Is it the fault of the equipment or the maintenance? This is not my first time in this KFC. Therefore, there is simply no desire to come here, today it has only strengthened.

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Дмитрий

Level 14 Local Expert

It's a good place, there are almost never queues. They cook quickly. There are about 30 seats. There are electronic kiosks for ordering. There is a terrace outside where you can eat outdoors.

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Полина Бельская

Level 8 Local Expert

I paid through the kiosk, but I didn't receive the receipt. At the checkout, I heard that the wait was 40 minutes. When the schoolgirls tried to order at the checkout, the staff sent them to order through a kiosk. The boys are slow, they pour potatoes without gloves!!

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Дмитрий М.

Level 4 Local Expert

Fast food....from the word FAST... we waited for a bucket of wings for 30 minutes, taking into account that there was no queue at all. The girls are like sleepy flies, barely moving, not in a hurry to do their job at all. + they work without gloves. The girl was putting potatoes on and the potatoes were touching her hands, the appetite instantly disappears. Enjoy your meal!)

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Тимофей Хоцын

Level 3 Local Expert

I went to this KFC almost from the very opening, I really liked everything and still like it, I don't understand people who complain about the food, it's served warm (at least when I came it was warm) receipts at self-service desks are not given?So take a picture of what the problem is, I always do that.

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Валерия П.

Level 4 Local Expert

The appearance of the wings was terrible, and when I touched them, they were cold I asked to redo it for fresh ones, I was warned about waiting 10-15 minutes I took the wings, the package is hot, so I didn't check it on the spot. I open the package at home and realize that they just warmed up the old, not fresh wings, which have already absorbed a lot of oil, have 0 breading and are dry. When will this facility start producing normal quality?! And why are there never any responses to reviews?!

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MYSTERY GUEST

Level 9 Local Expert

05/27.25 18.00 we took the chicken, overcooked, the meat was dried, there was nothing to eat in the basket of strips - it was very hard. Warmed up old meat, most likely. In addition, the onion rings were excellent and fresh. We do not give one star, as we ordered a couple of times - everything was fine. They indicated the date, in suspicion of such an attitude to the work of the shift. We will periodically check and supplement

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Вилка т.т

Level 5 Local Expert

What I want to say about this place ... we arrived at night after the concert, because we really wanted to eat, and there are not so many night establishments. We arrived in a good mood, we communicated politely with the staff. We ordered a takeaway. However, they did not give it to us to take away, but just on a tray. We asked the girl to take it with us, as we ordered with us, which was indicated in their application. As a result, the girl gave us a package so that we could put everything together ourselves and looked at us with such a dissatisfied face for about three minutes, as if we had burned down her house. However, thanks to the chefs - the food was very tasty, but the mood was killed.

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Павел Линн

Level 5 Local Expert

The last time was a month ago, not a foot more. I have descended to one of the worst CFS in Minsk, I would not recommend it to anyone. The chicken is just served old and dry, and the price is the same as everywhere else.

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Алекс Д.

Level 6 Local Expert

KFC is below the baseboard. In any other case, it will be 3 heads higher! Everything is in order: 1. You order with yourself, and as a result they give you a package, referring to the fact that there are no trays. It's regular! Are you too lazy to wash the trays??? 2. Dirty places, where you can earn cholera from dirt. Finding at least a partially clean table is a big problem 3. They cook hard! The cocktails were just made by people who got mad, they said it was the norm! Are you making it from fermented koumiss? Burgers can be cold, but buns are wadded up. It's like they were made at least a day ago. 4. Today, 2 times I came across a situation where no one is cooking anything. The cash register is empty, the kitchen is empty! Do you smoke there in single file? It's not a matter of waiting 5 minutes for the order to be prepared and another 5 minutes to ask for the tray! In front of me, some guy with a bag in his hands and a winter jacket came into the kitchen and was looking for the staff. And what do you think? I didn't find anyone.

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Ксюша

Level 2 Local Expert

It was a terrible place, we waited 30 minutes for a small order, considering that we were the only ones. Cleanliness is 0, all tables are dirty, the food is disgustingly cold and not tasty, the staff communicate throughout the hall, shouting, shouting and laughing. The worst restaurant we've been to so far.

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Дмитрий

Level 10 Local Expert

It's a small store, but all the basic products are present. Everything is +/- fresh. A lot of ready-made food is of good quality. You can always find something to eat quickly. It's quite good for a convenience store.…

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Надежда П.

Level 4 Local Expert

Very quickly, the only advantage was that my number was not displayed on the scoreboard. My friend bought ice cream and they poured her less than half a cup, and it costs 4.10, is that normal? When my order was ready, I open the cheeseburger and see two small pieces of chicken, in other CFS they gave me two large strips! The potatoes are dry, cold and not tasty! When solving the ice cream problem, the staff did not want to solve our problem in any way! Management, draw conclusions!

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виктория

Level 3 Local Expert

The best place, all the beautiful girls work, who are very polite, sweet, smiling. There have never been any problems with orders, they always give them back quickly. Once during the long wait, they offered coffee, a pie, etc. In other establishments, they don't even apologize. I consider these to be the best establishments.

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Анжелика

Level 7 Local Expert

We've been doing it for a very long time. We lost the order. And also the filling is tin, it is impossible to eat, the burger is very dry. I join all the negative reviews. This is the most terrible point.

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Андрей Цупранович

Level 4 Local Expert

Unfortunately, in recent years there has been a tendency to give priority to orders for delivery, coming to a restaurant with 3 orders in turn, you can skip 7-10 orders in advance, since they are for delivery. That is, instead of waiting 5 minutes as before, waiting for an order of 20 is the "norm". Well, if it's about this KFC place, we shoved 3 glasses today, without a stand and a German PC you want :)

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Владимир Сенченко

Level 5 Local Expert

I bought a chickenburger today, forgot to put the sauce on, there was a naked bun, salad and chicken, order 595, I noticed when I was eating at home, you won't check for sauce.

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Елизавета Мороз

Level 7 Local Expert

We live nearby, we've been going there since the opening. Over the past year, the institution has slipped beyond recognition!! No matter how we go, it is constantly very dirty, the trash cans are overflowing, a very long wait for an order, wait 30 minutes for an order for 2 twisters, 1 potato with 2 sauces with a small number of orders...this is the top speed of this establishment. The employees in the kitchen move like sleepy flies, but they find time and energy for casual conversations. Before that, they took a coupon for rustic potatoes and fries with sauce, called "expectation and reality" (photo attached). The potatoes were bitter, wet, the sauce also tasted bitter, but in general it seemed that this was an ordinary spoiled mayonnaise, there was nothing to say about the number of potatoes, as if someone had already eaten. Then they took the same position at another KFS restaurant, there were no questions about the portion size, and the taste was excellent. The most terrible place in the whole of Minsk! It's sad that this mess has been going on for so long, and no measures have been taken. We would like to close this point as soon as possible!!!

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Вика С.

Level 3 Local Expert

Terribly Upon entering the establishment and going to the checkout, I had to wait a long time for one of the employees to come up to take the order (although many employees saw that the customer came up). After the girl came up to take the order, she informed that all orders that contain a coupon must be placed through a self-service kiosk. After placing an order through the kiosk, it turned out that he did not issue checks and since the payment was in cash, he also had to line up back at the cashier so that they would accept the order and pay. The order was small (burger, potatoes and sauce), but the waiting time for such an order is more than 20 minutes. The employees issued orders after me earlier. After I received the long-awaited order, it turned out that the burger was completely cold, even the cheese did not melt, there was very little filling, I just had to eat a dry bun.

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Александр

Level 11 Local Expert

A great store, beautiful design inside, everything is clearly placed as for the products, the staff is responsive and good-natured, the goods were made from natural products, as they should be, this is what Belarus is famous for. 👍

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Саня Молоко

Level 10 Local Expert

The slowest KFC in Minsk. Super slow staff, constant turnover, in the kitchen you can see it with the naked eye, even in the evening when no one is there - it couldn't be slower! Please resolve the issue already.

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Mihail Hohlov

Level 9 Local Expert

It's a terrible place to pick up and deliver. We ordered a set of food for delivery via Yandex (a basket of wings, a twist and 2 potatoes). In fact, only the basket of wings arrived. How can you not compare the order and what you give to the courier at all? In the last delivery, instead of a large basket of wings, a small one arrived. There are problems with this place every time. Maybe it's time to change the manager or employees? or introduce some regulations?

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Александр Б.

Level 3 Local Expert

I made an order. The order included krupon 5050 Wednesday, 2 Georgian burgers for the price of one, 9.90. The order was online, as was the payment. He came, picked it up, opened it at home, but there was no burger. Thank you. So much for the promotion. Check what you put in. And they didn't even put a check in.

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Елизавета К.

Level 6 Local Expert

I don't know what the point of this place is here. The screens where you can order food yourself (without a cashier) do not work. Half of the products are out of stock, although I was at this place on a weekday. The rice in the teriyaki bowl is sticky and dry, the chicken is overcooked and a ton of batter, two stars only for the amount of sauce (added flavor to the dish). Party basket is the same. Dry chicken and tasteless potatoes.

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Адриан Февк

Level 4 Local Expert

We took two French fries with friends, a bucket of chicken, 5 sauces. Out of habit, they took it away and did not check anything, as a result: French fries (1 serving) were not put, 2 sauces were also not put. In my opinion, this is a mess. What did we pay for? Bon appetit, I hope the potatoes were delicious. They cook for a long time, tasteless, everything is dirty, they also cheat on products, in short, it's just awful, not an institution. I hope that someday this shop will be closed and something more worthy will appear there

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Валерия Гриб

Level 3 Local Expert

Today's trip to KFC left an extremely unpleasant impression. We ordered two twisters, but the waiting time turned out to be unacceptably long, which indicates the inefficient work of the staff. To top it all off, there were no napkins in the order, and the twisters themselves were served cold. The level of service leaves much to be desired.

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Кирилл Иванов

Level 4 Local Expert

The disgusting state of sanitation in this institution, all the tables are stained with drinks, the flooring is asking to be washed with a kercher. Usually, the CFS smells of overcooked oil, in this case, my delicate nasal receptors smelled the slops.… Dear management, I ask you to focus your attention in this institution on sanitation and timely cleaning of the hall.

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Роман Воронюк

Level 2 Local Expert

It's a disgusting place, there are always huge queues, boorish staff. And this happens almost every time, on any day of the week and at any time. The last time I was waiting for an order, it was just potatoes and nuggets, 25 minutes! For fast food, it takes forever. Put things in order already.

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Ольга

Level 10 Local Expert

It's a terrible place! We were with the kids and we won't go there anymore. Not enough space. The tables are dirty, there is no reaction to the request to wipe. Orders are collected randomly: they forgot to put something in, and that's fine. I had to knock it out almost with a fight. A long wait. They left in a terrible mood.

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Юлия Г.

Level 4 Local Expert

Disgusting service. They can't answer the questions, they waited for the order for more than 30 minutes, and they only needed to cook the wings! The employees are not aware of the order's vacation time, waved their hand, turned around and left. There was no response to the request to call the manager. They've never asked to invite him, they don't even know if he's at work! Sanitation is completely absent! Have you ever heard of cleaning a room? I wouldn't be surprised if cockroaches are running around. Christmas Eve is worse than in the countryside. Maybe we should call the sanitary inspector? If it would be possible to put less than one unit in this place, we would be happy to do it.

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Эдуард Б.

Level 5 Local Expert

They didn't add 100-150 grams of coke. And the burgers that should have tomatoes, cheese, cucumber, there's only an iceberg. Disgusting approach to work. We wanted to eat, but we raised the pressure. The online order was just placed for Kizhevatov 3a

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yasen0

Level 6 Local Expert

good evening. today, 26.08 an hour ago, we bought a bucket of sharp wings Size L with two barbecue sauces. In the presence of a porch in a bucket there were 18 pieces ((( they counted already at home only. It turned out that unscrupulous employees do not report. And we paid 36.10. I'll count it next time. Please teach your employees to count at least up to 26

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_xiskq.q_

Level 3 Local Expert

the seats are constantly occupied, it is impossible to sit down. The order was prepared quickly, but it's disgusting. The potatoes were just thrown into a bag so that they all fell out + they are clearly not fresh. The burger has hard buns. It's dirty everywhere: tables, floors, everything disgusting.

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Стефания

Level 3 Local Expert

On May 27, we ordered through the app, 2 cocktails of 0.4. In fact, we received colored water.When the order was picked up, no one warned about the broken car, they tried and returned.They refused to return the money.They offered a substitute for coffee.How can I suggest replacing cocktails with coffee?They told me to leave a review through the app.The request for a refund has been refused at the moment.The young man tried to reach the management for a long time.As a result, he said that the money would be returned within an hour.The money never arrived, and the colored water was taken away from us.What should I do in this situation?

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Анастасия К.

Level 2 Local Expert

Super-slow service. You have to wait 40 minutes for an order in the form of a single basket, French fries, French fries and onion rings.

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Pavel Vnuchko

Level 12 Local Expert

It's a very long service, and as soon as the order was entered through the info kiosk, I don't even want to go in, I used to go and know what I wanted, now this long order just pisses me off. If it weren't for the wings, there would be 1 star..

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Екатерина

Level 4 Local Expert

This is the worst KFC we've ever been to. First of all, French fries are like two days old. Secondly, we took 2 burgers with a coupon, put one in (yes, we could check the order on the spot, and not at home already, but the fact itself). I don't particularly recommend it!

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Владимир Мшар

Level 5 Local Expert

It's nice that every time you need to wait a little longer for an order, they warn you in advance, apologize, and offer you ice cream or coffee for waiting.

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Владислав К.

Level 5 Local Expert

The burgers are cold, as if frozen, thawed and given away. Twice I asked for another burger, not wet and cold, in response only the dissatisfied faces of the cashiers. I did not achieve a normal warm after several attempts and re-orders, if it were possible to put a rating below 1, I would definitely put it.

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Tommy Как в инсте

Level 4 Local Expert

4 nuggets are given for 15-20 minutes . The only order hung several times in a row since it was 10-11 o'clock in the morning . The guys stupidly walk around the kitchen, communicate, no one is in a hurry to make an order. It's disgusting , I'm disappointed in the KFS for the umpteenth time. But this is the only fact that food is nearby, and that's why I walk

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143534 Gury

Level 7 Local Expert

Wait, wait, and wait again. This is not Fast food, but a restaurant, only on time. First of all, they make the delivery, and only then, when all the people have finished in their clothes, they remember about the customers. The place is dirty, and the screens offer positions that don't exist. From the CFS, this is probably one of the worst

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Екатерина Костюк

Level 5 Local Expert

Unfortunately, the service is very slow, it does not matter what time to come, orders have not yet been confused and thank you, it is not very pleasant to sit outside because of the smell of garbage that is not cleaned, this leads to the following problem - on the evening of August 20, two wonderful mice were noticed near the window of the express ticket office, there are photos of babies

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Олеся Ж.

Level 2 Local Expert

This is the most disgusting KFS in Minsk! Just terrible unsanitary conditions, chicken is scattered around the kitchen! All the tables and trays are dirty. There is always no paper for receipts in kiosks No matter what time you arrive there, there are always a maximum of 2 employees working there. All orders are issued for half an hour!

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