KFC

4.4

1923 ratings

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607 reviews

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Виктория

Level 6 Local Expert

It's just some kind of nightmare. Waiting time is 40 minutes. This is not normal for fast food, even if it is busy. It can be seen that there are ready-made dishes in the ready-to-eat area, they look at them, poke at the screen and do nothing. Then people wonder why everything is cold. But how else can it be if employees are chatting among themselves, walking by, just looking at the ready meals. There are TWO people standing in this area!!! Employees generally don't care what happens. A person periodically comes out to the hall to remove the trays, dirty tables are ignored..: It is a pity that this particular CFS is the closest, next time you will have to be not lazy and go to Petrovschina, the time will be faster than waiting here. I wish you to train your employees to work properly.

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Татьяна Курзина

Level 5 Local Expert

We used to come in very often, but lately we haven't been going, because I thought it just happened, but...We placed an order, waited for probably 5 minutes and the order was returned, the food is barely warm and not so tasty (everything is prepared in advance and not even bothered to heat up)And this situation was repeated several times, so they preferred another institution.

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Настя👸🏽 Камейко

Level 4 Local Expert

27.08.2025 we ordered two singer burgers and waited for 20 minutes, after 20 minutes (there were a few 5-6 orders)they said that there are no singer burgers and you need to change to others , the result:33 minutes of waiting with a small number of people, they made the wrong burgers that were paid for , as it turned out , they forgot about our order altogether

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Виктория

Level 3 Local Expert

The longer is now completely different from before (the sauce is only ketchup, which was slightly smeared on one bun) – dry, little sauce, two slices of cucumber and onion. There's no point in taking it. French fries are very small, not salty or crispy. The delicious ones are cheese sticks and a burger for 12p +, and even then the burger is not juicy.

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Евгений S.

Level 13 Local Expert

08/31/2025 afternoon, there are almost no customers, we stopped for a quick snack before the road. But there was hardly a place at the table in the hall. Because all the tables or seats are very dirty. By the look of it, it wasn't cleaned that day at all. There don't seem to be any complaints about the food, but it's not pleasant to be in the gym.

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Никита П.

Level 12 Local Expert

The atmosphere is as calm as possible, the waiting time is fast, the staff is polite, there is a lot of free space, the music is foreign, the food is delicious, the burgers are juicy, cleanliness is maintained, drinks with water do not seem to be mixed, milkshakes are delicious

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Александр Горлов

Level 5 Local Expert

I ordered delivery today of wings burgers and French fries. It's impossible to eat it, everything is kind of dry and not tasty, as if they had it ready for half a day, and the Yandex Service deliveryman was not only busy with other orders, but also without a thermos bag, some kind of horror, no respect for customers! All this stuff is safely in the trash, and the support is shoving their apologies and promo codes that they don't need!

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Artemy_0980 Bugle

Level 8 Local Expert

The KFC restaurant is just great, the service here is so polite to you. Well, the food here is cool, there's nothing you can't say. Time is sometimes delayed here, but there are no questions about the time. The staff here works efficiently. There are simply no questions about the kitchen here. The prices here are a coupon for 4.99, there's a burger, French fries and sauces, and there are napkins. Well, at Burger king, they gave me only 1 napkin for a coupon for 3.99. Everything is the same there. The interior here is beautiful, which is not to say. Toilet but there are problems with the toilet here. Some people lock themselves in for 30 minutes and you can't go to the toilet quietly. There's a store and two entrances nearby. Here you can drive by car and order without waiting in line, and it works around the clock. There is HUGE parking space But sometimes the entire parking lot is filled on weekends. Thanks for this KFC With respect Artemy Volovik Andreevich.

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Паша Мостович

Level 2 Local Expert

Orders are given out in 40-60 minutes, which is unacceptable for fast food. The staff doesn't care about you, doesn't care about customers. Several times we came across the fact that orders were being collected incorrectly and for some reason the food was not reported, once the 6 wings were not reported, another time the burger, and the third time the sauce. I come here only because there is no other CFS nearby.…

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Сергей Таболин

Level 5 Local Expert

We haven't seen such a diner for a long time. We went in with the child to have a snack and drink coffee, but as a result we got a lot of negativity. There are no hamburgers, the cheeseburgers are cold, the cappuccino is cold, and the Americano is hot, but it's not coffee, it's dirty water. The score is minus 5.

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Anastasia

Level 7 Local Expert

The shift that worked on 06.01 (16:40-17:00) is some kind of nightmare😭 Order 220. We took 2 coffees (cappuccino and latte) and a pie The order was prepared, it stood for exactly 7 minutes. Two girls went back and forth, but they were in no hurry to give it out. Our order was the only one at that time.. Finally, they gave it away, as a result, the cappuccino turned out to be Americano, everything was icy, the syrups were not mixed (they did not give any wooden sticks, they had to interfere with the hike with their finger) For 13 rubles it would have been better to go to the coffee shop across the street)) They also gave away the converted coffee with such hatred, as if someone had definitely spat into it

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Анастасия Ромаш

Level 2 Local Expert

On 24.09.2025, a pre-order was placed for delivery by 20:10-20:25. After seven o'clock in the evening, I received a notification that the order was being prepared, but half an hour later the money was returned to the card and the order was canceled. On the same day, we made a new one, this time no one canceled it, but it arrived without two items (without two cheeseburgers). They found the missing items after opening the package and immediately called support. After a while, an employee of the restaurant contacted us and suggested that we make a new order the next day and indicate in the comments that two cheeseburgers were missing. They said they would notify the brigade about this. The next day, an order was placed with a comment containing all the necessary information. The order arrived, but again without the promised items. We called the restaurant employee at the same number. We were told that they understood the situation and the problem would be resolved within the next half hour if we contacted the employee at the same number, but in the Telegram application. No accounts were found for this number. We called again and asked the employee to find us. An employee found us, but never wrote to us. We tried to contact him on Viber, but there was silence there too. The bottom line is that at no stage was it said that the problem could not be solved, every time they promised that something would happen now, but nothing happened. The situation is unpleasant, the problem has not been solved.

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Анастасия Кучинская

Level 3 Local Expert

We'll never come back here again. It all started with the fact that there was no one at the checkout for about three minutes, which is generally unacceptable in any catering. Although we were standing at the checkout, everyone was laughing and saw us perfectly, but they did not come to their workplace. Okay, here we are, we ordered two lemonades with bubble gum on a sprite. We've been to other CFS, taken the same lemonade, and there's something to compare it with. It's not lemonade and a drop of bubble gum, 1/5 of a sprite, and everything else is diluted with just water. We left in silence so as not to spoil our mood any further, but we will not return to this place and I advise no one. There are other good CFS where normal service and orders are made as stated.

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Сергей

Level 19 Local Expert

Waiting for the order is exactly 50 minutes. After that, there was not even a hint of an apology for such a delay. Most likely, you will have to refuse to visit the KFC. And for another 50 minutes of waiting and 10 minutes of eating, not a single table was wiped in the hall. Disgusting service. The visit was on 18.10. Order 25555

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SaTaNia

Level 4 Local Expert

I really like this chain, it's very convenient with this restaurant, because you can order around the clock through the car. I ordered it tonight, there are no questions about potatoes and nuggets, but there are questions about burgers, the sauce in two chickenburgers was only in the middle, and the buns seemed to be burnt

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Ян Александрович

Level 13 Local Expert

I couldn't get anything to eat here, thanks to the staff. Today, on 01/20/2026, at about 19.35 I came to the institution. I stood at the cash register for about 5-7 minutes, while the employees were leisurely strolling by and just didn't pay attention to me. Then one of them, having finished a cheerful conversation with a colleague, nevertheless turned his gaze on me. He came over and said that all orders, it turns out, are accepted only through the terminal. I went to the terminal and made an order. I went back to the checkout, hoping to pay for it. But again, no one reacted to me for the same 5-7 minutes, the only thing was that one of the employees walked by and tapped his earpiece with his finger, saying he was busy and was taking an order there. The efficiency in accepting orders is simply top notch, thanks to the staff for the lack of dinner and the time spent.

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Наталья Н

Level 10 Local Expert

It's not very cozy in this cafe. There is a long hall, only two kiosks for ordering for such a huge room, and those are right next to the cash register. In the toilet, the sinks are only in the stall. If you want to wash your hands, wait until the toilet is empty. Even an adult can hardly open the doors. It is better not to let the child go alone. He just won't come out of there. There is not enough space inside the booth to turn around. In the hall, they sat down near the window. It was cool. I won't say that it blows from the windows, but the cold is noticeable. There are two entrances - one from the street, the other through the Green store. We entered through the store. I didn't check, but it turned out that the entrance from the street was closed. Nobody uses it at all. I didn't like the food either. It seemed that the chicken was not being reported. There wasn't a whole piece of bread in the burger, and the strips were kind of dead. There are a lot of potatoes with black dots. But this is a problem of the entire network, as I understand it. We sat without pleasure. We went to a cafe a month later. Nevertheless, the administration apologized under the review. You never know… The good thing was that the potatoes were without black dots. They've improved. The ice cream is delicious. And now about the main thing)) The meat is overcooked, tough and dry. What's in the burger, what's in the strips. I sampled Filet De Luxe Smart. Inside, in addition to the strange meat, which I initially mistook for beef because of its dark color, there are two cubes of tomatoes, two slices of pickled cucumber, a little lettuce (wilted mixed with fresh), and a spit of mayonnaise sauce. I only found out that there was supposed to be cheese and bacon when I wrote the review. I was just wondering what my burger was supposed to look like. Guys, this is not just bad customer service anymore! This is arrogance! Should I put napkins? No, you haven't heard. Is that necessary? I understand that it happens in a hurry, they didn't keep up, they didn't have time, etc. But besides us, there were 6 more people in the hall. Where did you get so steamed up? We left more than 45 rubles in this "institution" for two people with a child. And no pleasure, just ruined the mood. Unsurprisingly, there are few customers here. This is probably the last time we've been here! I'm shooting 2 more stars. "Deserved it"!

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Кирилл Супрун

Level 3 Local Expert

The most flawed KFS in the whole of Minsk. There is always a long wait. There is never a big package to carry everything to take away in one, not in a million small ones (every time the employees, if you can call them that, say at the checkout that there are no packages). But the last thing that just finished off: they put the wings of some fitness chickens, some bones, there is practically no meat. I only noticed it at home, unfortunately. In short, at this point of the combo, everything is as bad as possible, starting with the staff, ending with service and product quality

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Remzu

Level 6 Local Expert

One of the many fast food restaurants. In principle, it's fine and clean and beautiful.but sometimes you have to wait quite a long time for orders. The restaurant is big and there are at least half of the people, I recommend it

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Вадим Лукашевич

Level 5 Local Expert

Terrible service took three 5555 coupons did not give nuggets in any of the three. In total, I took almost 100 rubles. Naturally, I couldn't check it, I took it with me. The most annoying thing is that the children were deprived. Horror, please check the orders are especially large.

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Николай Кухаренко

Level 9 Local Expert

If you stop by for a snack or pamper the children with chicken dishes, it's very worthy. Potatoes, drinks, burgers and others like them are good as standard. Changing the names of the burgers only messed up my understanding of what to want, now I'm always confused. But this is probably due to my age and lack of acceptance of something new... the only thing I always miss is a simple salad with greens. To such a gorgeous chicken, it would be very nice.

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Robert

Level 12 Local Expert

Unfortunately, we are faced with an unpleasant situation. The basket duet we ordered turned out to be inedible. The chicken batter had a dark brown color, which indicates that the deep-frying oil was changed untimely. In addition, the strips themselves were so stiff that they were impossible to chew. The KFS service is simply evaporating before our eyes.

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Pro100KOT

Level 11 Local Expert

The quality of the food has dropped below the baseboard in this particular establishment! Yesterday we took a Basket With after we got poisoned and spent the whole night without sleep! When she complained, the receptionist shrugged her shoulders as if she was just feeling purple! We are preparing a complaint to the san. The station! Be careful, don't repeat our mistakes!!! And the photo shows how the Basket With now looks!

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ев румянцева

Level 3 Local Expert

the service is terrible, we waited 30 minutes just to place an order, they just ignored us. The employee was wearing headphones and simply couldn't hear. I placed an order, told him to take my friend's second order, and he just closed the window in front of his face. Although there was still a huge queue of people behind us. The waiting time for the order is still + 30 minutes. Thank you, I won't come with that attitude anymore!!! (served by Albert Khlapkov)

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Денис Бибин

Level 5 Local Expert

Good afternoon, order 209 dated 12/28/2025 at 17:00:37, there were no strips in the sander box, only one leg, please note this is not the first time incomplete orders have been issued!

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Соня ...

Level 6 Local Expert

It's a great place, we go there a lot. Orders are executed quickly and well. The food is delicious, and there are plenty of seats. The staff is polite and kind. Except that a lot of people gather on Friday nights.

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mgllvv

Level 4 Local Expert

Terrible service speed, we waited for the order for more than 20 minutes, despite the fact that there was nothing supernatural in the order except for a burger, a drink and potatoes)We came up several times and asked when everything would be ready, our couple of minutes lasted far from a couple.... The staff just walks around the kitchen, waiting for the weather from the sea, they absolutely don't care about orders.If you, like me, love KFC, then it's better to spend time on the way to another institution where the staff cares about you and about fulfilling their duties :)

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Ханна

Level 3 Local Expert

You can't just put one, or even zero. It's disgusting, the worst hike possible. The potatoes were either old or overcooked, they didn't just crunch on the teeth - it was impossible to chew them. The twister is cold, as is the coffee. What happens to your food?:( it was terrible, never again.

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Елена А.

Level 4 Local Expert

The work is as slow as possible , provided that you have 1 order in front of you , you expect banal French fries and nuggets for 23 minutes ... until you arrive with the question "what about the order? "It turns out that he didn't even prepare , but the beer that came after is poured promptly.

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Диана Уждавините

Level 3 Local Expert

Today, the attitude of the staff was insanely upset, we ordered 2 orders while we were waiting, they gave our order to another person, when we approached they started asking where our order was, they replied that they had given it out, and then promised to put it in one order, upon arrival home they noticed that they did not put French fries sauce. It's a shame (. So I recommend checking orders on the spot, this is not the first time we have come across the fact that something was not put in the order

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Алексей

Level 6 Local Expert

1. The kiosk did not print orders, the employees are aware of the problem and shrug their hands 2. It's not cleaned up and everything suits everyone too Probably not enough staff 3. The drinks were immediately prepared, no matter how. It was like sweet water, it was clear that there was not enough CO2. They fixed it after the comment. KFC Management, please pay attention to this

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Olunya_ok

Level 10 Local Expert

Disgusting place: ordered 3 schefburgers to take away at 22:00. In one they slipped a long-cooled limp piece of chicken meat without a hint of breading, a dry stale bun, a tomato peel smeared with the remains of a lettuce leaf. It's just A SHOCK! I didn't even know that it was so disgusting to cook a burger! In the acute case, they bothered to cram at least 2 pieces of cucumber into a green salad, too, a deficit!

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Аня Лавджой

Level 3 Local Expert

We have always taken food here for several years and everything was fine, but today the blonde girl ruined everything about the service in this institution. We will not go to this point again. The girl did not want to work as much as possible. At first, I had to wait 7 minutes until they came to the window and served, then after ordering, the girl said the waiting time was 10 minutes, when she realized that we agreed to wait, she said that the waiting time was 15, but maybe even more. The tone was arrogant and clearly not friendly, the person just didn't want to work with the flow of people that she had. We are not conflicted people, but this case is memorable. Now we will choose other points of the CFS or go to other restaurants.

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Светлана П.

Level 4 Local Expert

Terrible service : today at 2 p.m. we went to the drive window - no one answered us, then we drove up to the delivery of orders (the same girl pretended that we were not there , and then asked to drive through the previous window).

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Екатерина Соколовскач

Level 7 Local Expert

We were with my son on 05.10.24.Just trash. Everything is dirty and sticky, the trash is overflowing, everything falls out. The food is a nightmare... Everything is cold. The cheeseburger was just a bun with ketchup, there was no chicken, there was a small piece of some kind of skin. Not another foot. This is not the first time.. It's always dirty. But the meat-free burger has put an end to it!

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Яна Варсак

Level 2 Local Expert

Terrible drive. First, you wait until someone answers at the order acceptance terminal, then they say to wait, then they say that you need to drive to the window, but there is no one in the window and the employee is in no hurry to come to them to take the order. The worst point of all in the Moscow region.

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соня

Level 3 Local Expert

It was terrible, we waited an hour for the order, to which we received answers "wait a couple of minutes", the trash cans are overflowing and everything is pouring through the top. The staff is working very slowly

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Полина Иванова

Level 3 Local Expert

Always double-check your orders. Very often, far more than once, it turns out that they do not report food, and it is not about one wing. Then a burger, then something else, the last time 6 wings were not reported It's unpleasant, especially when you notice it already at home, because you're in a hurry

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Nikita MAISYK

Level 3 Local Expert

You can't put zero stars, but you would like to. The quality of the food depends on the mood of the employee, orders take a very long time to prepare, you will receive a minimum of calls and potatoes, the staff is almost always absent, the card payment is stuck, we drove by, stopped to eat hot food, we were also rude and had to ask to warm up the burgers and tortillas, I did not think to leave a review, so we would attach a photo, no one I recommend that you eat somewhere else.

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Александра

Level 6 Local Expert

This place is systematically full of dirt. For 2 hours of being here, no one even thought to remove it (it's not clear how long it all lay before coming). Also, in addition to cleaning the establishment, I want to recommend that employees carefully stack the order, 3 people in a row did not report something, and the guys at the checkout just stand and laugh. Tables are not wiped from the word at all, it is not clear what is going on in the kitchen..

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Егор Л.

Level 3 Local Expert

10.11 at 2:20 we went to the KFC window to place an order and saw a worker in the kitchen. We knocked on the window for about 30 minutes, no one came up to us. We left when we turned around and saw the employee at the window again. We decided to return and knocked for another 5 minutes, no one opened the window, then we moved away, a car drove up which was immediately serviced The establishment allows you to place an order without a vehicle at night, in the absence of customers on the vehicle. We're going home hungry(

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Boxy

Level 9 Local Expert

Everything is very slow, employees without motivation can be seen by their tired eyes at any time of the day The food is often cold I have observed many times clients complaining to the staff The bins are always overflowing, the tables are dirty

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жук носорог

Level 4 Local Expert

the place is dirty, the burgers are burnt, half of the menu is missing, all the food is spicy for some reason, the terminals do not work, the music from YouTube shorts is generally a God-forsaken eatery, nothing new , one star is purely for the sweet girl at the counter, she took everything out

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eugen e.

Level 3 Local Expert

Usually everything is fine, but on June 19 (20.23), a rather strange employee came across, not particularly polite. I didn't put any of the two sauces, and I didn't put any napkins. I put both orders in the same bucket. As a result, he also accused us that the order was not expected there, that he had to leave already. In general, I don't want to go there already, they'll accuse me of something else)

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Владимир Ярошевич

Level 6 Local Expert

KFC is great for chicken lovers))) this particular one does not stand out in any way, the quality and taste are as expected. One of the advantages: there is a shop nearby and you can buy a drink there)))) much cheaper!))

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Polina K.

Level 4 Local Expert

We waited 50 minutes for an order of three items. The employees at the checkout don't even try to move. Naturally, the food was practically cold. This was our last visit to this place.

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xxx xxx

Level 2 Local Expert

We made a pre-order with payment by card, instead of the promised 10 minutes, we waited 30. The question is why there is a pre-order? Also, 3 items were not reported to the order. The bell on the drive does not work, the staff does not care deeply about visitors, they look at you, turn away and leave

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Никита Ярошевский

Level 8 Local Expert

Excellent and delicious chicken that is cooked not in old but in fresh oil, clean places and floors, I recommend this place to everyone.

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алексей м.

Level 3 Local Expert

A disgusting place, we constantly order from Yandex.Food, they bring terrible chicken that does not even meet the standards of the KFS, not to mention the usual appearance and quality, we recommend avoiding this institution as much as possible

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Vlad Z.

Level 3 Local Expert

Very slow service , 40 minutes in line , customers who came later , much later , have long gone , a lot of people are waiting to receive , but they simply cannot be given , the number caught fire and there is no food , people are standing around the delivery just like that

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