The insurance company itself is not bad. No delays with assessment and payment. Everything is within the framework of the rules and standards of insurance of the Republic of Kazakhstan. The office itself is located in the basement. 6 tables for receiving clients. The queue for coupons. A huge disadvantage is the queue, as it takes an average of 10 minutes per customer. And only 6 employees are accepted, which is extremely small. So be prepared to spend a lot of time here. One of the advantages is the availability of parking for customers.

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Наталья Ким

Level 6 Local Expert

I wanted to describe what is bad, but here everything is said ... Complaints are not taken into account by the company, the situation does not change. The service speed of the entire department (5 tables) 2 people per hour, of course, is a record for slow and humiliating service. Employees do not want/cannot/ do not know how to work with clients. Could it be worse if you don't change the system, then yes.

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Алексей Сенченко

Level 9 Local Expert

I'm changing the review and the number of "stars" back to 1. Maintenance takes an average of 25-30 minutes.. We came to our UK for a direct settlement. We took up the material with great reluctance. They wanted us to go to the culprit's SK. However, we were satisfied with the assessment amount. We are waiting for the payment. They requested a photo of the VIN code. We sent a notification to the SDEC by mail that it was not legible, the letter went on for 2 weeks. They delay the payment deadline in any way. People!!! Don't mess with HALYK. Leave all the nerves there.

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Халык

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28 reviews