The best prices for sewage, friendly staff. They will help and prompt you. Everything is adequate! At prices cheaper than on the market and hyper!!!
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Юлия А.
Level 3 Local Expert
October 14, 2024
How can I contact the store? They do not answer the numbers, as well as by mail. Has the store left the market? Why is there nothing written anywhere then
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Алина
Level 7 Local Expert
December 28, 2022
It's a terrible experience. I'll explain right away, I ordered from them more than once before, everything was wonderful, so this time there was no doubt where to order. The order is large and complicated, BUT we have not seen so many problems when buying in an online store for a long time (the sequence of problems may not be accurate.
1. First, the order was brought from the supplier, part was damaged, they asked to wait until everything was delivered.
2. Once the order was taken, but it was completely broken on the road (tile) (it was not packed, it was just lying in the car without boxes, and the car hit a bump / hole)
3. They brought a tub without legs, they promised to take it
4. Then they said that the legs had not been paid, although it was impossible to buy a bathtub without legs, they tried to force them to pay again
5. The order was collected by the agreed date, but "did not fit into the car", so "let's go tomorrow, exactly, exactly"
6. As a result, the order was delayed for a month, the master has already taken another job and as a result, the repair was delayed very much
7. The tile was calculated incorrectly, there was a lot left, and they did not understand why (or they counted a single color for everything, and then added a drawing, or they laid all the cut ones as whole, or they counted with the door or laid a stock - it is not clear)
8. well, like a cherry, one number was written in the order, the discount card was issued for another, but they called randomly, one by one, then another, although the operator was the same
9. the contact number was not answered for a long time, the site was not working at that time, communication was only via Viber
In general, there are a lot of bonuses, you can't use them now, we planned to make a second big order, but we didn't take the risk…
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Александр Мамошко
Level 7 Local Expert
January 17, 2024
I arrived at the place, there is a sign, went into the office, asked for advice, they told me that the store no longer works for the Belarusian market, and nothing can be ordered/ bought here
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Юрий Тимохов
Level 8 Local Expert
February 17
The impression of the store varies from time to time
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Ирина Шалак
Level 2 Local Expert
June 8, 2022
We ordered an Ambassador shower corner. On the website, the price was 1,700 rubles, but the daughter was convinced that there was a better, more reliable price for 1,900 rubles, they persuaded her. There were no problems with delivery. They brought it, lifted it to the floor . The packaging was slightly opened to make sure that the glass was intact and that was it. They handed over a warranty card, took the money, and issued a check. And now it's time to install, as it turned out, the kit should include a cranstein, but it's not there. As a result, it did not work out. The package is not listed anywhere, and we, mother and daughter, are not experts to determine what should be included in the package. We contacted the site, wrote a complaint, and for the third week we didn't get any good answers. That's the attitude.
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Alex Gri
Level 7 Local Expert
October 12, 2022
I bought tiles for a room of 25pcs 60x120 and a balcony of 60x60. As a result, the specialist of this company made a mistake in all calculations, 7 tiles were not enough for the balcony!!! And there are 2 extra large ones in the room.
2 extra tiles measuring 60x120 cm, in a package.
According to the rules of consumer protection, I informed the manager who was engaged in calculating the tiles about the extra tiles within two weeks, and they began to send me to other departments.
While I wrote to the department they needed, I was already told that the deadline of 2 weeks had passed. As a result, they refused to take the tile!!! Because my tile makers were idle because of their incorrect calculations, no one made concessions either, they offered to buy a new tile at full price!!!
I do not recommend contacting this company, customer orientation is at level 0. They do not recognize their mistakes and do not want to fix them.
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Артём Молчанов
Level 10 Local Expert
January 12
A good plumbing store
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Элен
Level 13 Local Expert
October 1, 2022
Terrible online store. We ordered a toilet bowl from the Keramin Bari R factory . For a whole week, the delivery dates were changed from Wednesday to Thursday, from Thursday to Friday. Then the delivery time was called at night, when all people are asleep. And as a result, they brought a defective toilet. The bowl is covered with silicone, it can be seen that the crack was hidden and the lid in the tank with chips on the tank on both sides. It can be seen that they take out of condition at the factory and sell it to us as the highest grade. When they called and asked for a discount on marriage, we were offered to give 10 rubles only out of 522 rubles in value. This is despite the fact that the lid costs 30 rubles in rubles. Not to mention the crack in the bowl. The deception is complete. And complete disappointment both in the store and in the employees. As a result, the rejection of the product. The employees don't talk very politely and don't even apologize for their mistakes. My advice: I do not advise you to buy anything in this store. And if you have already ordered, then carefully check the quality before paying for the goods.
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Антон Гайдук
Level 6 Local Expert
July 9, 2024
the prices were pleasantly surprised, I did not even expect
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Елена К.
Level 3 Local Expert
May 13, 2022
I was "lucky" to get a bath. I ordered a set with a screen. The manager did not inform that it consists of 2 parts. As a result, I had to order the second one. Well, come on. The quest began after. Delivery is not coordinated with the customer! 1 time per week at a convenient time for them. It didn't work out- wait for next week. Quit, write at your own expense, hire people... Do whatever you want! Finally, a bathtub with a screen arrived. No documents, no packaging. The complete set of the product was not specified. They issued a warranty card with the name of the product, took the money and left. Then, during installation, it turned out that there were no fasteners for the screen. The store replied that it didn't know anything. And we lost them at home. At the same time, they constantly switch to each other, no one knows anything and is not responsible for anything. They do not work for the client, but in spite of it.
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Сергей *****
Level 8 Local Expert
October 20, 2019
Very good service, polite staff, explain everything clearly, ordered a bedside table with a washbasin, delivered on time, brought directly to the apartment, unpacked everything at home and checked for defects. Everything is great!
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Катерина Лагута
Level 3 Local Expert
October 12, 2019
A good online store . Excellent consultants and pleasant prices, bonuses and gifts. Especially pleased with the free shipping )
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Оксана И.
Level 3 Local Expert
January 3, 2020
The work of the store, as well as the operator, was pleased. The price, description and availability of the goods fully corresponded to the stated one. The operator understands the product, explained everything, answered all questions. Delivered accurately and on time in accordance with the order and technical specifications. Thanks!
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Георгий Шабуневич
Level 6 Local Expert
December 13, 2019
A decent organization, attentive managers, will help in the selection of goods, give a detailed description of them, are cultured, polite, and discreet in communication.
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Декларанты ИНГОПРО
Level 4 Local Expert
October 8, 2019
Good afternoon! I ordered plumbing for 1000 rubles. There are no complaints about the product. I want to inform everyone who decides to contact this online store about the delivery. I received a text message saying that the courier will arrive between 18:05 and 19:05. I dialed the courier (note that I called the courier for the first time), he did not answer, in the end I decided to go to the apartment (new building, renovation is just beginning, 25 km from work) and wait for delivery. Arriving at the place, I still got through to the courier, from whom, In a ROUGH FORM, I learned that he could not do anything, but would arrive only in two hours. Sitting in a damp apartment without light, in my opinion, is not an option at all. I decided to go home (40 km from the apartment), at least have dinner. At the same time, I dialed the consultant Daria, asked her to warn me half an hour before the courier arrived. Again, no one called, I received an SMS saying that the courier had left for me. The text message arrived at 20:04. Naturally, I went to the apartment, when I arrived, after 15 minutes the courier called me and was PLEASED that he would come to me at 22:00. As a result, an hour and a half in the car and finally arrived. No one apologized, so they also asked to inspect the bathroom with a flashlight! SUPERSERVICE! And that's not all - when the bath was brought in, I asked to be brought into the room, but they told me that the delivery was only to the first room and left the bath in the hallway (two meters to the room). It was done by people who were SIX HOURS late with the delivery! I also want to note that couriers are rude and arrogant people!
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Валентина Л
Level 6 Local Expert
July 14, 2019
High-quality service. A wide range of products in various price categories. Nice bonuses
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Костя
Level 9 Local Expert
February 18, 2023
It's better not to waste time. You won't get a normal price
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Эдгар Пи
Level 27 Local Expert
March 22, 2019
The site is convenient, there is a lot of plumbing. There is a lot of useful information about the products. But so far I have not had a chance to buy something from them, since others had cheaper goods.
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Яна Т.
Level 7 Local Expert
December 4, 2019
Mindfulness is at 0. They brought the wrong sink, refused to change it, referring to the entrance. When they threatened the consumer protection society. Then they only offered compensation of 10 rubles. Although they brought a car wash that costs 40p less in other online stores than I paid. In short, I do not recommend it
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Иван
Level 14 Local Expert
July 5, 2020
I ordered a bath here for a long time and a friend of plumbing and furniture, brought to Vitebsk as agreed.
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Дмитрий geeta
Level 15 Local Expert
March 24, 2019
One of those online stores where the operator will not only accept the order, but also explain and advise and explain the nuances of the product
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Александр Молокович
Level 11 Local Expert
August 30, 2021
The most ordinary office...
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Анатолий
Level 3 Local Expert
June 12, 2020
Good store, convenient location
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......
Level 22 Local Expert
December 27, 2019
The prices are high, but you can buy something at discounts.
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Алла Ф.
Level 2 Local Expert
May 22, 2019
Great online plumbing store! I recommend it!
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Дмитрий
Level 9 Local Expert
April 21, 2019
Everything is fine, of course, but there is a number for communication, but I did not find the entrance