The tile was given the wrong shade, it is impossible to determine with the naked eye, the color number is not indicated in the receipt, in fact it turned out to be the wrong shade that was ordered. They refused to solve the problem.

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Level 2 Local Expert

The staff service leaves much to be desired! The defective tile was not replaced (they do not know when it will arrive) and they could not find and offer anything as a way out of the situation, although we ourselves visited the shops and picked it up... The tiles were wrong in the calculations (10 tiles were missing, this is not one)... In communication, I had to ask everything, they can't really offer and tell me anything... In general, we will not buy anything else from them!

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Kiva

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