I did the camber convergence and headlight adjustment, the car after the accident from America.Everything was done clearly, the tire pressure was checked before adjustment.Quickly, without waiting in line, I will contact you again.
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1
Алексей Ермаченок
Level 6 Local Expert
May 7
The attitude towards customers needs to change. We have learned how to breed people for money, but it is deplorable with repairs(. I came to find out about the air conditioner and make a diagnosis why it is not cold. They said no problem, adjust it. As a result, they just refueled for 100 rubles. After 2 days, the result is the same, it does not get cold (.
See original · Русский
2
1
Ю Б
Level 7 Local Expert
April 30
I'm sorry, gentlemen, but your headlight adjustment had to be redone.
We called on the 25th, and on the 26th of April in the evening we arrived to adjust the headlights at this service station, in advance, by phone, warning what was needed for inspection!
The mechanism was twisted / turned, as a result it was not set correctly, and they did not even take up the fog lamps (there is no pit, and both lifts are occupied and it is unknown when they will be released)...
As a result, after all attempts to adjust the left headlight, they reported that the problem was in the tuning mechanism..
When asked why they put it in the 3rd position, they replied: "what's the difference, well, tell the inspector that you have, like zero, and then you come, we'll twist it back, take a ride, he won't look at you in the salon..."
What an approach!
For THAT, it is immediately a reversal to overshoot and a repeat line.
Instead of the announced 20p, 25 was paid, without placing an order and receipts. Well, that's okay... But the greeting is just a bomb!)))
To my: "hello, they called you, I would like to put the headlights on," two young men looked at each other and exhaled: "bliiiiin ..."
Maybe it's worth taking a more careful approach to the selection and training of employees?!
I see so many apologies in the "answers from business", but it's no use.
It's strange, why in another place there were no problems with the settings and mechanisms from the word at all and they put everything as it should be??!!
I don't know what the reason is, maybe they didn't have a good day then, or something didn't work out... or maybe it was banal, they weren't in the mood...I didn't want to... There are many reasons to look for.
But I know for sure that there is no way-and no way-for anything!!! (because there is something to compare it with.)
result:
Quality=0
Job=0
Customer focus=0
Wasted time and money!
Thanks for your attention!