The range of bakery products has been very narrowed in the Kopeechka store lately, in addition, bread is delivered after 11-00, before that time bread containers are empty containers, but you can not buy bread after 16-00. The question arises: is there a problem with bread or are the workers not qualified enough to study the demand, given that the Vostochny store has closed. We hope that the management is studying the feedback and will respond positively to this context.

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Дмитрий А.

Level 3 Local Expert

For customers in the store, only baskets are used to transfer goods from the shelf to the cash register. 03/20/2022 I went to the kopek store in Krugloye, Mogilevskaya str., 14, bought 3 rice and 3 pearl barley and 2 packages of sugar (20 kg) in the basket, it all does not fit, asking the cashier for a stroller to transfer the goods to the car, to which she said that strollers are only for store employees. Yes, I saw a stroller with goods from the warehouse drive past me. When I went to the cash register with a basket in which there was cereal, I held sugar in my hands since 10 kg did not fit in the basket. At the checkout, I asked to count the package in which I wanted to put the cereal, but it turned out to be half torn, to which the seller Yaryga said that when I put the cereal it tore. Having paid for the goods at the checkout and received a lot of negativity from communicating with the cashier, I brought a torn bag of cereals and a package of sugar (10 kg) into the car and returned to the store for another package of sugar for which I paid for the first time. I left the store with a lot of negativity, it was still morning, the day was just beginning. Having thought about how an elderly person will cope with such difficulties that such cashiers as Yarygo arrange. Yes, it could have been avoided by just smiling and finding a compromise and helping me as a customer who came to the grocery store. Before taking a package of sugar from the shelf, I went up to her and asked how I could bring two packages of sugar to the cashier, and at that moment I saw that a stroller with goods drove past me. Whatever you want, she said. I have visited this store very rarely, but now I will bypass it and tell all my friends that you will not get culture and real service here, only rudeness and negativity.

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Галина Лапей

Level 5 Local Expert

All right

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