Customer service is very low level. It's often dirty in the store, queues. I left a previous review back in 2019. What has changed: The store has been updated, which is a plus. Dirty as it was, it remains a minus. The biggest DISADVANTAGE is the constant smell (stink) from the back room. It feels like you are not in a store, but in a public toilet and the constant smell of nicotine (smoking). There was a moment when I made a remark to the saleswoman about the smell of smoking.

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Romaska

Level 9 Local Expert

The assortment is not bad, but it is constantly dirty, and lately it stinks of cigarettes, apparently the employees smoke somewhere near the sales floor.

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Иваныч

Level 4 Local Expert

The inside of the store is dirty, rubbish, dust. Sometimes it doesn't stink like that. It's disgusting to go in there. The attitude towards customers is disgusting, which sellers deceive especially not attentive pensioners.

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Kopeechka

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