Scam is the best word to describe this place. Never had similar situation. I made a booking two days prior arrival, never been contacted by the property, nevertheless the property confirmed my booking. I arrived to Shymkent yesterday in the afternoon after a long flight and in the middle of snow storm. It took me almost an hour from the airport to reach hotel, and when I finally arrived, I had a most unpleasant surprise. The reception lady was very rude, asking me 40$ per night and trying to explain me that my 6$ per night reservation is a system mistake. I’m aware that 6$ per night seemed a bit too cheap but since this is a hotel in the small Kazakhstan city, I thought they lowered the prices due lack of guests. Anyway, we had a small discussion where she explained me that she’s paying her stuff more then 6$, and that her best offer can be 38$ per night. I didn’t want to trade, I made booking as usual and never had similar situation. I had to book another hotel since I was needed place to stay for the same night, so I lost significant amount of nerves and money. Avoid this place, it’s not a surprise that’s not on Google maps.
1
Foxandr2007
Level 18 Local Expert
August 5
A great hotel with friendly staff and excellent service!!!
Cleanliness and cozy rooms for normal money.
The service is at the level of the best international standards.
Free breakfasts with a "choice" menu.
Cooking in the restaurant on order for lunch and dinner.
Cordiality and real Kazakh hospitality, captivate with their sincerity
Convenient location.
Accessibility to all historical and cultural places in the city, about 5 minutes by car.
Beautiful views of modern areas
Shymkent.
Comfortable guest areas on the balconies in each room.
An innovative approach to solving the everyday problems of guests.
Free guest parking..
This is the second time I have stayed at this hotel.
I was in it for the first time in October 2023, and the second time in July 2024.
Changes, only for the better.
Breakfast is now free.
The price for the room has not changed!!!
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Асель Бертакова
Level 2 Local Expert
August 13
Very cool hotel, I liked everything clean, cozy, polite staff, I advise everyone
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Arman Z.
Level 3 Local Expert
November 21, 2023
If you are by car, then just a wonderful choice. Recommend. The location is good, quiet around. There is a covered parking. Everything is new. Only the pillows are a little stiff. And so the hotel is on a high. Even the standard room has its own balcony.
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Акерке Абжан
Level 2 Local Expert
February 22
It's a nice hotel.Everything is clean, cozy, and tasteful.Nice design, new furniture, snow-white fluffy towels.The staff is polite and friendly.
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Берик Бутинчинов
Level 2 Local Expert
August 19
The hotel is new, the service is zero, the staff is not competent. Everything before ironing is paid, breakfast in the room is paid. Even in the suite
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марат маратов
Level 8 Local Expert
January 30
I was in this hotel, the service is terrible, the rooms are good, but the prices are horse!!! I took it for a day and had to stay for several hours, so they counted 2 k for me in an hour, I was there for the first and last time
See original · Русский
1
Наталья Трубникова
Level 6 Local Expert
May 10
Polite staff, the receptionist is a miracle!!! Home cooking, you can give your clothes for washing. Complete delight!!!
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1
Азамат Калибеков
Level 2 Local Expert
January 6
Nice hotel, clean rooms, friendly staff. In a word, I liked everything.
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Мухамеддин
Level 4 Local Expert
June 17
It's a good place, it's definitely worth the money
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1
Фархат
Level 9 Local Expert
June 11
A new guest house, clean and quiet. Nice staff.
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1
Абылай Кобеев
Level 8 Local Expert
January 30
Merry Maidens.
It turns out that there is a banya
Comnata wide clean unadi
See original · Қазақша
1
Ерлан Изматов
Level 4 Local Expert
September 24
The staff is polite
See original · Русский
Габиден Бимагзумов
Level 3 Local Expert
November 12, 2023
Excellent, very clean hotel, the staff was very welcome 👍 😍