KotelOK

Rating 4.9
54 ratings
Rate this place

32 reviews

Level 2 Local Expert
February 12
We bought a boiler and a solid fuel boiler in the store. I liked the manager's work, as a person who doesn't understand anything about it, they explained everything on my fingers, chose a boiler, a chimney, and brought it the next day! The prices are about the same for everyone, but we took a lot of things and they gave us a good discount, thank you very much! It feels like we got to the professionals! After we did it (my husband did it himself), it didn't work right a little bit, it seemed so. They called and the director came himself, looked at what was wrong, then redid it as it should be, everything is working well now!!! Thank you so much for not being indifferent to your customers even after receiving the payment. We recommend it!
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Level 10 Local Expert
August 21, 2024
I will never contact them again. We ordered a boiler, found out that there is a store, decided to drive up to see, touch, talk. Yeah, that wasn't it. We arrived an hour before closing time, and it was already closed, we called the phone number, the man said that he left earlier. It turned out that tomorrow he does not work according to schedule, but how to do it and in general he does not have what we want. According to him, the manager is generally sitting in Gomel and does not understand what is happening here. Well, we decided to buy a boiler anyway, they said "EVERYTHING is TURNKEY" and they will do the installation of a replacement boiler. A week goes by, it turns out they needed to be reminded. OK, I was reminded. The price tag has already turned out to be different, not the same as on the site, a couple of days pass and I get a call from the 21st CENTURY. About the delivery of my boiler. Well, I think okay, they have "EVERYTHING TURNKEY". I sent them to the company "Bowler Hat". So they then slowed down with the delivery for a week. There are no questions for the supplier. The only thing in this story that worked well, I called and warned that it would be after 11 pm, and I arrived. Well, OK, I'll find out when there will be an installation, which they said they would do everything themselves. The first week was just breakfast, the second week was given the installer's phone number. This is generally a separate person. Also a week of breakfast, for the second week we agreed that we would call on Friday and he would come on Saturday and do everything. And here it is Saturday, the contract was reinforced concrete that from 11-00 to 12-00 it will be with us. I call him at 13:00, he turns out to be just collecting a tool to go to us. It's been 5 days since I got here. Total: the company sells what it does not have itself, hello "21st century" is 100 rubles cheaper. Promises are not kept, deadlines are not about them. 5 weeks since I contacted them, they just brought the boiler and THAT's IT!!!! I ordered the installation from another company. We arrived in 3 hours and did everything in 2 days. Moreover, it is 200 rubles cheaper. Who finished reading: Don't mess with them. Although you may be lucky.
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Level 3 Local Expert
January 25
I called and talked to the operator. The operator said the price was the same (the wrong one says on the website), the courier brought it. He says that the price is 15% more expensive. Please keep them for your pills. I recommend it to everyone. What can you do, inflation... It remains to be hoped that a working stove has been brought. Thanks a lot Very unpleasant
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Level 3 Local Expert
September 29, 2023
I want to thank the staff of the online store Boiler Ok! Quickly consulted, and helped to choose a gas boiler, according to my budget. Fast and prompt delivery! I recommend it!
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Level 5 Local Expert
January 7, 2024
The store has a so-so impression. The site says that it is in stock, but in fact somewhere in the warehouse and had to wait another 4 days to pick up by pickup. I didn't get a consultation either. The seller does not understand the specific product I am interested in. He answered my questions by looking at the product characteristics on the website, I saw it myself.
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Level 4 Local Expert
January 10, 2023
I want to tell you about the purchase of a gas boiler in the Pot shop. It was a double-circuit boiler that was needed. The single-circuit was not even considered. There is a lot of choice in Minsk, but it was the advertising of the Bowler Hat company that interested me. We visited the site and were pleasantly surprised by the wealth of choice. The range of valid products is precisely tailored to the needs of customers. They began to write off. The sellers answered all the questions professionally. By the way, this was a pleasant surprise. We have heard about the facts when sellers respond according to a template. And in the Pot there is a question and an exact answer. Thank you for such an attitude!
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Level 2 Local Expert
December 15, 2023
Elena Nikitina Well, what can we say about the heating boiler Teplov, which we bought in the Boiler OK! Why did we buy it? I liked that the briquettes burn for a very long time. We have them burning for about 8 hours. It is not necessary to put briquettes often. Maybe someone else will advise what kind of fuel for the boiler of this brand?
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Level 4 Local Expert
March 29, 2022
We ordered a sauna stove in the online store Pot. They chose a Skif for themselves. It was perfect for the Russian bathhouse that my husband built. The steam is soft during steaming, there is a lot of heat. It is convenient to heat from the room adjacent to the steam room. I really liked the fact that this model has a door with a window made of fireproof glass and you can watch the fire)) The design is beautiful - some elements are made in bronze. My husband said that it was done efficiently and would work for a long time, so both he and I were happy with the purchase. So we recommend the store)))
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Level 2 Local Expert
March 19, 2023
A park of warm words about the online store Boiler OK! I was impressed by the staff's appeal. Everything is at a high professional level. Polite tone and completeness of information on the product from the very first minutes to the moment of delivery. I recommend it! Good luck to you!
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Level 7 Local Expert
April 2, 2022
There is no gas in the cottage cooperative, so they chose heating by electricity. The house is fresh, just built - it was necessary to lay the heating system from scratch. We turned to the guys from the Bowler Hat company on the recommendation of friends. We arrived on the same day, calculated the cost for free and helped determine the equipment. The installation was done efficiently - you can't find fault! They gave a guarantee for work and a discount on equipment! The boiler was chosen by Cospel ECo - small in size, automation, intuitive interface. But you don't even have to approach him very much - he does everything himself. And the power selects and the temperature. So we are very satisfied, we recommend you guys!
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Level 8 Local Expert
March 30, 2022
The situation with this store was as follows: the website indicated the price of products that I was satisfied with compared to other competitors and it was indicated that the products were in stock. However, when I placed an order, the manager called me back and informed me that there was nothing available and it would be in a week and at a different price. I asked the manager why the site then indicated availability and the next price, which he said: "he doesn't have an answer to that question." The deadline suits me, but I asked to keep the price, which I was refused and offered a price at which I can buy in any store. I consider this behavior of the store inappropriate, since they do not value customers, do not fight for new ones and do not try to be competitive! And even after our conversation, the information on the site has not changed!!!!
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Level 2 Local Expert
January 30, 2022
I chose a boiler to heat the workshop, there is no gas, so I had to choose from electric ones. I ordered a bowler hat from the online store. Previously, the guys consulted on how and for what. I chose the GTM Classic electric boiler. Relatively not expensive, but super in terms of characteristics! Automatic + self-diagnoses. As a bonus, he can adjust the temperature himself depending on the weather and the temperature in the room, for this two sensors are included in the package – indoor + outdoor. In general, the boiler is excellent – I installed and forgot) It's warm in the room, it's comfortable to work! I recommend it!
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Level 3 Local Expert
April 25, 2023
A few words about the Pot! We bought radiators for the house. I liked everything: quality, attitude, fast delivery. We recommend a Bowler Hat to everyone!
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September 16, 2022
The store cheated. The prepayment was taken, the delivery time was negotiated, they said that the boiler was available. 2 weeks have passed, but there is no boiler. And it wasn't in the warehouse, as it turned out. They feed us with promises and use our money.
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Level 5 Local Expert
September 21, 2023
I came to find out about plumbing, and there a drunk man is barely knitting. But he replied that there was nothing.
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Level 3 Local Expert
September 12, 2022
The best managers in the Republic. They will help, tell you and select the equipment for finance.
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Level 6 Local Expert
June 1, 2022
A wonderful store, a large selection, you can walk, look, feel)
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Level 2 Local Expert
April 29, 2022
We bought a gas boiler. Everyone is happy. Thank you for the quality product! I recommend.
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Level 3 Local Expert
January 6, 2020
I bought a Bosch 7000 boiler for heating a house here for a relative. The prices are quite reasonable. I thought about installing underfloor heating. Qualified consultation, which is very encouraging. Friendly service. I recommend it!
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Level 2 Local Expert
April 27, 2022
A good store!!! They work perfectly!!! I recommend a bowler hat.
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Level 7 Local Expert
July 29, 2022
A good store, excellent sales consultants!
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Level 4 Local Expert
May 12, 2022
Good people sell high-quality stoves and plumbing tools.👍
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Level 5 Local Expert
May 23, 2024
Super
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Level 2 Local Expert
November 16, 2022
We are not afraid of the cold! We were satisfied with the purchase!
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April 17, 2020
I ordered a gas valve for the boiler, it came up. Thank you for your promptness and good advice on the phone, we immediately clarified all the details on those. characteristics and delivery. I recommend.
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Level 8 Local Expert
May 8, 2022
If you want to replace the boiler, come here! Free delivery in the city.
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Level 3 Local Expert
April 18, 2022
The prices on the website do not match with the store and the staff does not care about it.
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Level 2 Local Expert
September 4, 2021
Everything is normal, explained, thought, bought, mounted, satisfied. Solid five!
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Level 8 Local Expert
March 27, 2023
Great store 👍👍👍👍
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April 16, 2020
A good store! A detailed website, competent managers, a well-coordinated team.
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Level 5 Local Expert
February 13, 2020
I bought a boiler with an installation from the guys. Quickly, efficiently. They even made a discount.
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April 11, 2020
Thanks! Everything is fine! They stand out from other stores!
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