I have been a regular customer of this cosmetics store for a long time, but recently I noticed that due to sanctions, the assortment has become significantly reduced. I understand that these are uncontrollable circumstances, but still I would like to see more variety of products.
However, the most disappointing moment was the lack of timely notification of the arrival of new products. I left my phone number and asked to call back when the product I needed appeared in the store, but I never received any response.
I would like to return to shopping in this store, but I will not recommend it to my friends yet because of the described shortcomings. I hope that the situation will change soon and the store will become attractive to customers again.
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Victoria V.
Level 3 Local Expert
November 20, 2023
Unpleasant impressions from visits. Then the tester is empty for some reason (the staff knows that it is empty), then in order to listen to the fragrance, you need to call a consultant, because the tester is hidden under lock and key, for the last time (11/19/2023) an elderly female consultant with black-dyed hair pulled me down with a nasty tone: "Put the goods in place, the testers are on the table." The store has more staff than visitors. Probably, this attitude plays an important role. At a competitor in the Gallery shopping center, polite consultants generously demonstrate products, and there are always plenty of buyers there.
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Екатерина В.
Level 12 Local Expert
August 1, 2023
Обычный сетевой магазин парфюмерии и косметики, просторный, тестеры почти все в наличии. Можно спокойно выбирать, никто ничего не навязывает, максимум предложат помощь, персонал любезный.