We traveled to the mountains on 05/06/2025 with an overnight stay for 1 night. We decided to stay at the Crystal Hotel. There is no water in the rooms and it is not given. There was also no water at the reception. Because the season has not yet arrived, everything is closed around. The nearest store is a 20-minute walk away. And at the same time, there is a variety of alcohol and sweet water in the Crystal, but there is no plain water. They wanted to leave early in the morning, but it turned out that they had breakfast from 9:00. There are breakfasts according to the order system from the suggested menu. We were able to place an order after a persistent request to accept an order from us. We lived on the 3rd floor, hoping for a beautiful view. The hotelier said that the lake would be visible a little. But no. In the rooms, the bed creaks a lot, the toilet is leaking, the water pressure is weak and always with air first. All plumbing is rusty and very tired. In general, everything (furniture, wallpaper, ceilings) is very tired. There's dirt, hair, and dust in the corners.

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Blue Tea

Level 6 Local Expert

A Soviet-style hotel, in the room in which we were, a wardrobe was broken, a bathroom. the node and shower are very small, constant temperature interruption with water, poor noise insulation, cleaning once a week, music from the street is constantly heard at night, if you are looking for a hotel in the vicinity, then crystal and other hotels next to it are not suitable for your vacation, also the beach on the territory is very bad and rocky, this hotel and the location may well be suitable for party goers, etc. but not for those who are looking for a relaxing holiday

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Иван

Level 8 Local Expert

Review of the cafe at the hotel. It was terrible!!! Never, NEVER come here. The wait for the order was 2 hours, the waiters can't tell or find out what's with your dish. The food tastes bland, there is no taste. Serving drinks for 40 minutes. At the same time, the prices are not cheap at all. Perhaps this is the worst experience in Kyrgyzstan…

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Kristall

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