Excellent service, very nice restaurant with delicious food and very good location.
Show business's response
Kamil Znaet
Level 4 Local Expert
August 3, 2023
Great view. Nice local cuisine.
Татьяна Дорошенко
Level 8 Local Expert
May 30
Excellent base, price-quality matches. Great view by the pool, lots of places to relax in the shade, beautiful grounds. Helpful staff.
But there are no dishes in the cottage, so if you want to have a picnic, it's better to take it with you or you'll have to ask at the restaurant. It's better to plan ahead with a taxi back. If you go for a walk, it's relatively expensive to get back to the base) and go back uphill
See original · Русский
Светлана Ю.
Level 3 Local Expert
March 13
We rented a deluxe room for 1 day, a nice room, a view of the Charvak reservoir, delicious breakfasts, a large selection of dishes, fragrant coffee, the staff is not always competent, maybe because the beginning of the season, in principle, everyone is polite. But, I took 2 stars, because I think the cost is too high, the SPA services are for an additional fee. In other hotels, SPA services are included in the room rate, all other things being equal.
See original · Русский
1
Show business's response
Евгения Павлова
Level 5 Local Expert
May 29
This is the 3rd time we have visited this hotel. They are always very friendly guys, they appoint their own butler, who is in touch with you, through him you can solve all the issues that arise.
All the times we lived in the main building with a view of Charvak. It's just a top-of-the-line look! Large rooms with a balcony, provide towels for the pool. 2 pools, one of them was used for swimming, cool and clean water.
The restaurant serves delicious food, everything is warm and with a beautiful view of the surroundings.
We will definitely come back!
See original · Русский
Den4ik T
Level 7 Local Expert
October 7, 2024
A great place, Very Clean air, and the view is simply Gorgeous!!! (we rested in the Suite and the Presidential Suite) the atmosphere is wonderful, sauna, massage, hookah
Well, the food is not quite all right, and they cook normally, but the variety of dishes is very small, perhaps due to the fact that they did not go quite in season, and by the way, the staff is also very friendly
In general, we enjoyed the rest.
See original · Русский
Show business's response
Alla Tushevskaya
Level 10 Local Expert
December 9, 2024
I have known this tourist complex for a long time. They have not lost their brand for many years. Attentive staff, cozy warm cottages (we lived in Baku), the restaurant was pleased with dishes and drinks - everything is delicious and at an adequate price. We will definitely come again!
See original · Русский
Show business's response
Виктория Деба
Level 5 Local Expert
September 9, 2024
It's a great place, we spent 4 days in a 10-bed house, but one room with one bed and no air conditioning, can not be considered a room. and so everything is fine, clean, always cleaned, the linen is clean, it smells delicious, disposable slippers, toothbrush and toothpaste too 👍 the breakfasts are delicious, there is enough for every taste, you will not stay hungry. 😉 the staff are all responsive, hospitable 👍 I recommend it!
See original · Русский
Show business's response
ELENA B.
Level 2 Local Expert
May 21
Complete disinformation. The rooms are poorly cleaned, other people's hair is in the linen, towels, everywhere. The walls are stained. There is no buffet at breakfast as advertised. No silence like in the commercial. Children are screaming and screaming in the pool under the hotel windows. At the exit, the security guards leave. No culture. In some rooms, the water drain in the showers is clogged. The restaurant is cheating
. Check the accounts. They attribute something that you don't order.. Be careful. There is no personal approach to customers, as stated in the advertisement on the website. There is only one information on the site, in fact, the situation is different.
See original · Русский
Сукачева Евгения
Level 8 Local Expert
April 4, 2024
The staff is friendly (reception, waiters, animators, massage therapists, even security guards)) the territory is beautiful, we were in the spring. But it's probably more interesting there in the summer. The rooms are clean, warm, and spacious enough. The service is also good, they will bring everything, help if necessary. Minus an asterisk for food. The price is unreasonably high, for the simplest tasteless dishes.
See original · Русский
Show business's response
Яруллина ВИКТОРИЯ
Level 7 Local Expert
August 22, 2024
A very beautiful place, everything is clean and tidy in the rooms, everything is necessary, the most gorgeous view of charvak, the food is delicious, but as usual in such places the prices are too high, in general we had a great time, oh, and there is also a playground.
See original · Русский
Show business's response
Татьяна Владимировна
Level 5 Local Expert
January 16
It's a very nice place, the breakfasts are delicious, the staff is on their way to a meeting, but the room on the 2nd floor (203, I don't remember, it's at the end of the corridor on the right side) stank terribly of sewage. The problem was fixed overnight, but when the water was turned on, it reappeared. It smelled terrible
See original · Русский
Show business's response
Альбина А
Level 5 Local Expert
August 4, 2024
A wonderful recreation area for a quiet family holiday , two small pools , there were no rooms. Comfortable gazebos for large companies , as well as sofas and tables .The kitchen is delicious, the prices are slightly above average, but by renting a gazebo, you can take something with you.
See original · Русский
1
Show business's response
Дарья
Level 10 Local Expert
May 27
The food is delicious! The views are simply breathtaking!
We arrived in a huge company with a baby, but we forgot the stroller at home. The waiter cleverly came up with a way out, for which I thank him very much!!!
See original · Русский
Madina Islamova
Level 9 Local Expert
September 23, 2024
A nice place to relax. There are a lot of trees, plenty of oxygen. The rooms are clean and new. The pool and the view from it are gorgeous. Each house has its own mini pool, and there are already two large communal pools. I don't know the prices, I was there at the team building.
See original · Русский
1
Show business's response
Ирина Б.
Level 4 Local Expert
May 8
Great view, especially during sunset. Delicious food, clean room, polite staff. Perfect ✨
See original · Русский
Show business's response
Юрий Носков
Level 12 Local Expert
April 28
Wonderful view of the mountains and Charvak reservoir, I recommend it to couples who love romance and privacy....!
See original · Русский
Show business's response
Ксюша М.
Level 10 Local Expert
September 15, 2023
Taking a room with a view of Charvak was the best solution! The room is stylish and beautiful, the views are amazing. The area is very pleasant, but there is not much to do.
When we checked in, there was no light for 4 hours. No one apologized or offered compensation.
It's noisy outside the construction site. But you can't hear in the rooms, if not the cottage.
The playground is very tired and unsafe. We drew the attention of the staff-there was zero reaction.
The "winter" site is closed and it has not been offered to open. And we chose the hotel, just so that the child would have a place to play.
The claimed hammock is broken, it has been removed.
The staff is not friendly. They swear in front of guests. Room cleaning is available on request.
And the hot water from the shower flows in a thin trickle.
The breakfast is not bad, but there are no juices and instant coffee.
The price and quality do not match. They did it beautifully, but it didn't work out to maintain the level:(
See original · Русский
3
Show business's response
Доктор
Level 6 Local Expert
August 29, 2024
The territory of the hotel is in a good location, but the rooms are like in dormitories, the check-in was with children, mattresses were thrown on the floor (here are the extra seats for which we paid separately) the average of 5 points for 3.5 meals, the pool was not heated, the children were not comfortable! The football field is not prepared for games, the children come out dirty from there.
When looking for a hotel, the first priority was the gym, you can say there is no gym here, there is one exercise bike and a pull-up stand, and there is also a tennis table that will interfere with you
Conclusion, you can go for one day at most
See original · Русский
1
Show business's response
Шохсанам Анохина
Level 8 Local Expert
December 12, 2024
A beautiful, cozy place in the mountains. The only drawback was that it was cold in the room, the air conditioner did not work, there was no other heating. They asked the administration to fix it, but in 3 days there were only promises.
See original · Русский
Show business's response
Ирина S
Level 9 Local Expert
October 1, 2023
Friendly staff.
Excellent location, cozy territory. There is still a construction site nearby, but it does not bother for 1 night.
The prices in the restaurant are inadequate, more expensive than in Moscow. A very strange approach to pricing when serving in gazebos + 40%, hall + 20%.
Breakfast to choose from the menu was waited for 40 minutes (!), except for us 5x there were only 2 people. I imagine the waiting time at full occupancy ...
As a result, the waiter mixed up the order (
The establishment is not cheap at all, while the breakfast does not include normal coffee, only instant ((((
Bought of course for a fee. But they were very surprised
See original · Русский
1
Show business's response
. .
Level 5 Local Expert
August 7, 2024
The price does not correspond to the quality at all. We had a rest with our family, firstly, we had to call 10 times to bring dishes to the cottage, the staff works as they please. The door does not close to the cottage, the air conditioners on the second floor do not work at all, the child had to sleep in the stuffiness. We went out for dinner, and within two hours the waiter brought one dish each, forgot about some, we had to look for him all over the restaurant to ask for our drinks and food. And you charge 20% for such service? I think this is absolutely unfair, because I felt like a waiter. Should I bring the dishes to the family? Am I going to get forks and Sugar? I'm coming. Find napkins? I'm coming. (And this is sitting in a restaurant with 20% of the staff) the food is not delicious, potatoes with mushrooms were promised by the waiter with cream, and as a result, potatoes with butter were brought, yes, I was not mistaken, because there was no meat and potatoes at all, especially Mushrooms, and there was no cream. It feels like I've been served vegetable oil with seasoning. Naturally, I did not finish eating this. About the fact that there are no drinks that are provided on the menu, and they are trying to sell you the most expensive, I will keep silent here. The third day comes, we come for breakfast (with a small child for a minute), the time is 9:10, and there are a couple of pieces of bread, cheese and greens left on the breakfast table, well, porridge, diluted very much with water. For the amount that we pay, I think it would be reasonable to count breakfast for all guests, and not like that (who managed to eat it), I had to eat bread with sausage (which actually could have been eaten at home) and not go to the restaurant, pay attention to your staff, the condition of the cottages, but first of all, the kitchen and the service, you have zero. It was the first time, and we definitely won't go a second time. We had a guest from Qatar with us, we thought we would surprise her by inviting her there, but unfortunately both she and we are disappointed. Very sorry. Although you have beautiful views. But we pay a lot of money for the SERVICE, you can look at the mountains and swim in the pool for 300 thousand.
See original · Русский
2
Show business's response
Виолетта Мирзаирова
Level 5 Local Expert
August 1, 2024
A great family place, with the finest staff and great cuisine. Clean rooms in high-tech style, a beautiful view from the Infinity pool to the expanses of Charvak. I recommend it)
See original · Русский
Show business's response
Евгений Ван
Level 16 Local Expert
July 5, 2024
Great place! Good hotel rooms, beautiful view of Charvak, Delicious restaurant and a view terrace, the territory is not large but well maintained, 2 large pools and 5 small ones
See original · Русский
Show business's response
Неля Я.
Level 2 Local Expert
June 25, 2024
There are many disadvantages.
There is no entertainment program. There was no animation. The playground is very sad, my children refused to play there (the room is dark, not cozy, shabby) For the fight of dishes 100t. one glass!!! And this is not written anywhere in the menu. So these glasses were also included in the total bill with a 20% service charge.
The rooms are small. The food is expensive. There are not enough towels. Towels are provided for the pool for two days! otherwise, you will have to wait until the washed ones dry after the previous guests have been evicted. There are not enough sun loungers and umbrellas. Two umbrellas for one pool and two umbrellas for the entire terrace.
There is no entertainment program. On the first day after checking in, we came to the restaurant with the children for lunch, decided to sit inside, where there is air conditioning (it's still SUMMER outside). We were told that the seats were all booked! Although all the tables were empty, which I pointed out to the staff, but they replied to me, "that the guests who arrived a day earlier than us had booked these places for lunch in the air-conditioned hall and we cannot refuse them." How do you even understand this, but are we not guests?!
In general, the price of this hotel is too high. There are other hotels with the best service, and with the best territory at the same price.
See original · Русский
2
Show business's response
Gor Nat
Level 19 Local Expert
September 5, 2024
The biggest disadvantage is the room service. In a good way, room service should be 24/7. Here, in principle, there is no reception. In the administration room, we were offered to take the mobile numbers of the staff so that we could call them
But the problem is that all these people are often unavailable and do not pick up the phone 🤦🏻♀️
The second disadvantage is that there is a huge construction site right next to the border of the hotel. Fine concrete dust was everywhere in the air and it was very difficult to breathe
See original · Русский
Show business's response
Маришка И.
Level 5 Local Expert
August 2, 2024
A great place for a family vacation. Beautiful landscaping, delicious food, especially liked the lamb shoulder couscous. Yes, everything is delicious! ♥️
See original · Русский
Show business's response
Одил Алиходжаев
Level 8 Local Expert
September 6, 2024
The location is very good, with a panoramic view of the Charvak reservoir. I recommend taking rooms with a view of Charvak, not the garden. There is a difference in price, but you will not regret it.
See original · Русский
Show business's response
Ravshan Axmetov
Level 5 Local Expert
September 26, 2024
A good place for a relaxing holiday, beautiful nature, a large area for walking
The restaurant is good, the food is good, the prices are high, the average for two is 70-80 $
See original · Русский
Show business's response
Данияр Ибрагимов
Level 12 Local Expert
August 21, 2024
The expectation from this place was more than it turned out in fact, firstly, the house that we booked was not ready and for about half an hour after a long trip we had to wait outside, then the minus is that the houses are divided into two parts and next door, if other people were nearby, it would be more convenient to make everything completely separate at home so that people We didn't cross paths with each other. Of the advantages, there is a beautiful view of the mountains
See original · Русский
Show business's response
Зухра Караманова
Level 5 Local Expert
May 17
We have rested here more than once. I really liked it. Service and comfort. We will definitely come back.
See original · Русский
Alisher Mamatkhodjaev
Level 2 Local Expert
September 4, 2024
A good place, the panorama of the reservoir is excellent, the restaurant cooks delicious, but the water in the pools is cool enough, is it really impossible to arrange heating of the water to a comfortable one.
See original · Русский
Show business's response
Валентина З.
Level 5 Local Expert
February 23
Beautiful place, friendly staff. A great place for a family vacation.
See original · Русский
Show business's response
Yana Tarasova
Level 7 Local Expert
May 20, 2023
A beautiful place , cozy houses overlooking Charvak
+ your own waiter / hostess
+ territory
+ children's playground ( available outdoors and indoors )
+ beautiful restaurant with a panorama
+ excellent breakfasts
- the floors and beds in the houses creak very much
- no dishes ( everything must be requested from the restaurant )
- you can't cook absolutely anything yourself, you need to order everything in a restaurant ( unfortunately , the choice is poor )
- no descent to the reservoir
See original · Русский
3
Show business's response
Екатерина Болкунова
Level 5 Local Expert
April 25
I really liked this place. Clean, fresh and neat. I recommend
See original · Русский
Show business's response
Ольга Григорьева
Level 10 Local Expert
February 23, 2024
I did not like it (the rooms are not cozy, it is clear that the materials are all very inexpensive used, floors , walls, curtains. But the staff is wonderful, very caring and caring. The view of the worm is super, the food is normal. But the impression was overshadowed by the construction site. Some kind of huge building stands above the restaurant
See original · Русский
Show business's response
АлёнаLucky Шапиро
Level 3 Local Expert
November 5, 2024
Beautiful landscapes, professional service, comfortable cottages, a restaurant with beautiful views and delicious food 👌
See original · Русский
1
Show business's response
gotovimsNatali
Level 6 Local Expert
July 25, 2023
Nice hotel, but I didn't like a lot of things. The hotel and rooms are great! The disadvantage is that in such a gorgeous pool there are no elementary umbrellas from the sun. There is nowhere to hide from the sun. This is a big disadvantage for the hotel! Further, in the proposed menu, half of the dishes are MISSING! Then why write such a gorgeous menu if most of it is not there! The price for the rooms is LARGE, breakfast is included, but the coffee is instant!I asked for Americano- it's already paid, I asked for ice cappuccino- balanda in a wine glass. What do you guys charge that kind of money for? For the view of Charvak from the pool? Pull yourself up! A lot of vacationers complained about this particular part of your hotel. You can't wait for waiters at the pool! You need to call them by phone, are you serious????? And another minus, if you bring your alcohol to the pool or restaurant, plus 40 percent!!!!! And they asked for draft beer - THERE IS NONE! Although the menu says that there is. I don't want to come to you anymore because of this!
See original · Русский
1
Show business's response
Иван иванов
Level 5 Local Expert
June 27, 2024
A great place for a family vacation! Green area, two swimming pools. Breakfast is included in the room rate, and you can also have lunch and dinner at the on-site restaurant.
See original · Русский
Show business's response
Rano N.
Level 6 Local Expert
November 20, 2023
Good service, delicious food, clean and cozy apartments and cottages. However, repair work even on Sundays from early morning sufficiently spoil the rest. Considering that it is not the season now and visitors mostly come for the weekend, it is advisable to continue the repair work at least from 11-12 o'clock in the afternoon
See original · Русский
Show business's response
Julia K
Level 4 Local Expert
February 11, 2024
Unforgettable impressions of the landscape, spacious rooms with panoramic views! Wonderful sunrises and sunsets. Helpful staff. A place where you want to return. See you in the summer!
See original · Русский
Show business's response
Александр Пономарев
Level 12 Local Expert
November 27, 2024
An atmospheric place with beautiful views and authentic cottages.The kitchen is very good and delicious.
See original · Русский
Show business's response
муруват шаробидинова
Level 12 Local Expert
October 13, 2024
I'm relaxing in this recreation area as it opened
Beautiful panorama view of charvak
There are also cottages for family or friends from 4 to 12 people
There are also rooms
See original · Русский
Show business's response
Алена Никонова
Level 18 Local Expert
July 19, 2024
We were looking for a place to relax near the worm, we decided to see it firsthand before booking: 1) low quality of staff 2) small swimming pool 3) the area between the construction sites 4) there are no smooth paths. As a result, for this money there are much better places to relax with a small child
See original · Русский
1
Show business's response
Галина Щелокова
Level 7 Local Expert
October 22, 2024
It's very beautiful, the air is wonderful, we lived in a cottage, the room was tired, they took off the star for it, breakfast, two types of porridge, vegetables, songs were not hungry
See original · Русский
Show business's response
Sanjar Mamadjanov
Level 9 Local Expert
July 16, 2024
The place is just super, The staff are polite and attentive to everyone, a clean place with nature, a kitchen plus five, especially delicious tea
See original · Русский
Show business's response
Мила Х.
Level 5 Local Expert
August 23, 2024
A nice beautiful place, the dishes are very tasty, the pools are clean, we were with the team, we really liked it
See original · Русский
1
Show business's response
Diyora U.
Level 2 Local Expert
September 30, 2024
A wonderful recreation area. Cozy rooms. The service is at the highest level. Delicious food. A great masseuse.
See original · Русский
Show business's response
Дмитрий К
Level 10 Local Expert
September 11, 2022
However, I was very pleased. We lived in a new three-storey building right in front of the pool. On the upper floors overlooking the Chovrak reservoir. Very spacious room, very nice view, comfortable beds (slightly hard), lovely shower.
Very courteous staff, helpful, friendly. There is everything on the territory and even more than necessary.
A delicious restaurant, a more or less adequate breakfast, although it could have been made a little tastier and more varied. The autumn restaurant is decent, the food is good.
The only thing is that for such money (and still for ~ 12,000 rubles a day, breakfasts could be made more interesting, and it is also too expensive in this place.
From entertainment, you can go to the reservoir 15,000 soums per person for admission to a good beach.
The pool on the territory is cold, as the area is still mountainous, but an incredibly beautiful place.
There are several shops down to the water and upstairs.
It's a wonderful place, you can come for a couple of days and see everything. Then it can be boring and expensive)
See original
4
Show business's response
Камол Гафуров
Level 6 Local Expert
January 23, 2024
A good comfortable place for a family vacation or for relaxing with a company.
True, there is practically no activity in winter, but the opportunity to drive in with a pet greatly covers this disadvantage 👍