Good afternoon. I want to write to people who can apply here for the purchase of a cauldron with an oven included a real review. I decided to buy a cauldron complete with an oven for myself. After monitoring the Internet, I made a choice in favor of the online store buy - kazan. buy. After communicating with the manager, I received information that they have been working for a long time, they carry Uzbek cauldrons. The stoves are all the same. Well, okay --- I decided to believe (and as it turned out, everything was in vain) . I ordered it with delivery to another city. By the way, I will note immediately upon delivery of the goods by courier, there was no receipt or guarantee at all (in general, it is immediately clear that they work in black!) Oh well. Let's move on... I come home, start preparing the cauldron for work, and here it begins.... The oven does not burn after ignition..... These are the inventions of a novice engineer).It totally sucks. It's all smoking and there's no traction. I took out the ashtray in general (by the way, it is also a complete nedorobotka - its height is about 1.5 cm- what are you going to collect there) it still does not burn. As a result, my conclusions are as follows. The chimney itself is only 60 cm. It is not clear at all who came up with this and decided to save on the width of the chimney. The height of the chimney is small, at face level. As a result, all the smoke flies in your face. There are only 5 holes in the furnace itself in the blower!!! That's the problem! Who made this oven, he really does not fumble anything in physics at the very beginning. Ie, the stove does not have enough oxygen. If you close the door, everything really starts to smoke and fades (when I called the manager and told him about it, he said that everything was fine, the door did not need to be closed at all))) I laughed for a long time...) Well, where do they make you like that?.. When I started calling all the competitors, then it turned out that none of the competitors had furnaces with a chimney diameter of 60. Then I went to the neighbors, they have a stove from the Kazan caravan. Everything is on fire with the door closed. The chimney is higher than mine . The diameter is visually larger than mine. And most importantly, nothing smokes. Why are you deceiving people? I asked you to take the best that you have ..... Inhumans... By the way, so that you do not confuse them with anyone, the difference is --- the inscription Pan Kazan on the stove . In short, I have not seen such a divorce for a long time. And here's another point. I think it's okay... I'll buy them an extra knee for the oven. I call, the manager says that there is a knee. I sent the car and sold the knee. The driver brought it... I'm looking at something wrong. The knee is above the diameter. I took the result back, and I don't have the 60 knee I need. In short, God forbid people get in touch with such scams. They need to write a statement to the police.
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1
Давид
Level 4 Local Expert
April 29
I ordered a cauldron for pilaf with a large volume. I consulted with the seller, explained everything and suggested it. It was delivered quickly and the cauldron arrived intact. The cauldron itself is of good quality. I had to warm it up on fire once because it was new. The food does not burn and does not stick.
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Александр Ю.
Level 4 Local Expert
July 2
Not a very pleasant experience after the purchase.
I ordered an oven with a wall thickness of 3 mm, they brought 2 mm.
I called the store, the number that was indicated on the brochure turned out to be invalid, called the number from the website. The guy picked it up, did not communicate very pleasantly, tried to prove to me that the wall thickness with a coating of 3mm is indicated on the site, and the thickness of the metal should be 2mm. But the photo shows that even with or without coating, the thickness is no more than 2mm.
As a result, I said I don't like it, return it. The courier, of course, was gone at that time and no one gave any check ...) 🤷
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андрей кузнецов
Level 11 Local Expert
May 17
A good website , all the information is available . I ordered a cauldron oven here , contacted the manager and the order was placed quickly , the delivery was prompt , everything came in integrity and safety . The quality is good.
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fools corps
Level 7 Local Expert
May 18
I bought my father a cauldron for pilaf as a gift, it was delivered quickly, the managers were competent, helped to choose and sort it out, answered all questions (I took it for the first time, I do not understand) Thank you, I recommend it
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сергей иванов
Level 8 Local Expert
May 16
I ordered a large cauldron with a lid here , contacted the manager quite quickly , through him I found out detailed information on delivery . The design is fast and the delivery speed is really prompt, the quality is excellent.
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Пётр Муратов
Level 5 Local Expert
May 17
On the website, you can choose a cauldron with a guarantee suitable for all plates. The cauldron comes with a lid, and all the parameters are listed on the website. Buying a cauldron, you are given spices. They cooked delicious pilaf in it.
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liza mironova
Level 24 Local Expert
May 17
The store is good, the prices are adequate. Ordered with delivery, delivered within the specified time. The cauldron is of good quality, nothing burns. We have already used it several times, we were very satisfied, thank you
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Людмила Щавелева
Level 8 Local Expert
May 16
Kazan itself is just a delight! Heavy, cast iron, thick, smooth walls. The quality is at the highest level! The first pilaf turned out to be just a fairy tale, the aroma was all over the street! 😋
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Li Gry
Level 2 Local Expert
March 4
I ordered a cauldron this morning, and the person on the other end of the line was not the most courteous and seemed definitely not interested in selling the product.I ordered for my husband, in the morning they asked at what time it would be convenient for you to deliver-I replied that it was desirable to wait until 3 p.m., after which the answer was that there was only time from 19.00 to 23.00..then why did you ask what time you would like to receive the order?) Well, in the evening, so in the evening..The consultation on the phone sounded clearly in English..be careful, because they didn't even ask for the address data, as other stores do, just in case, like suddenly they didn't hear the exact house number or street..In general, everything in the conversation indicated that a person is not interested in earning money and each client is not valuable..At 8 pm, I called and asked if I would receive my order today, so of course we want to congratulate the person, to which I was answered, they will deliver it to you only by 22.00..I said okay, as long as it's not the last time, since we're going to bed..and now it's almost 22.00, I've already dialed 5 times on the phone and no one is picking up the phone..The mood is already spoiled and the birthday boy said that he was already going to bed and did not need anything..A question for the people working in this store-you are customer-oriented, it is important for you to sell, you are familiar with the concept of service and all that..Because I don't understand, ordering goods from more than one online store in my life, getting such an inept consultation and not even picking up the phone when you get a call, I didn't quite understand what it was at all..
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Мария Лукьянова
Level 18 Local Expert
May 19
I recently purchased a large cauldron for cooking pilaf. The seller provided invaluable assistance by providing comprehensive advice and recommendations. The delivery was prompt, and the cauldron arrived safe and sound. The quality of the cauldron exceeded expectations: the food does not burn and does not stick. I am happy with the purchase!
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Ольга
Level 18 Local Expert
April 28
You can choose a cauldron on the website. They give a guarantee. Most importantly, they are suitable for all stoves. I bought a cauldron with a lid. All parameters can be read on the website. They give spices as a gift. We cooked delicious pilaf.
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1
Оксана С.
Level 6 Local Expert
May 17
I bought an excellent Uzbek cauldron with a lid. The manager on the phone helped with the choice. It was delivered quickly and on time. The cauldron is gorgeous, and also a skimmer as a gift. The pilaf turned out to be just excellent.
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Даша
Level 3 Local Expert
May 16
I bought a real Uzbek cauldron as a gift for milking my parents at the cottage. We've already tried everything. In the cauldron, the heat is evenly distributed, so that the dish turns out fragrant and tasty. I bought spices immediately on the website together with Kazan.
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Людмила
Level 18 Local Expert
May 15
I was visiting my sister, I ordered a cauldron for her as a gift. I liked that it was delivered quickly. The quality is at the highest level, heavy, there is no damage to the cast iron. I paid upon receipt, and a skimmer was placed as a gift.
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Роман Козырь
Level 2 Local Expert
June 21, 2023
Ребят, сделав звонок в этот магазин и спросив у человека о ньюансах доставки и качества продукции, я сразу сделал вывод что человек который занимается этим, не думает ни о чем кроме прибыли, не спасибо не досвидания короче, если вы хотите что бы такие люди набивали свои карманы тогда заказывайте . Я считаю таким противным людям не место в бизнесе !
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UNEED
Level 2 Local Expert
March 11, 2023
Заказал Казан-Печь + кучу всего.
Заранее!! Попросил по человечески доставить в субботу до обеда.
В 15.00 звоню спрашиваю где казан а мне в ответ - смотрите СМС. Смотрю СМС в телефоне а там "Привезем казан в Воскресенье"
Спасибо ребята! Так держать! 1 бал вам за сервис. И если бы можно было то еще 1 бал поставил бы за клиентоориентированность. Приедут гости, будем разводить костер. Преждем чем тут заказать подумайте 2 раза. Есть и другие сайты и я надеюсь там к просьбам относятся более клиентоориентированно.
3
e-grushenkova
Level 5 Local Expert
November 11, 2022
Информация на сайте не соответствует действительности. Приехали забирать казан с печью , на сайте четко указано, что толщина стали 3мм, на самом деле только 2. Печь тонкая, прогорит быстро. Продавец, он же и директор, стал выдумывать какую -то чепуху, в конечном результате отправил самим варить печь. Хамское отношение, сам магазин какой - то страшный гараж. Не советую покупать в таком сомнительном месте и с таким отношением. Недобросовестный продавец,который пытается завлечь клиента обманом.
1
Катер
Level 5 Local Expert
July 6, 2023
Отличный сервис. Все объяснили, предложили вариант который устроил. Никаких проблем с доставкой. Вежливое обслуживание💁 Не понимаю кто пишет плохие отзывы, наверное конкуренты😁😁😁
Павел Квач
Level 7 Local Expert
July 6, 2023
К казану нареканий нет, на вот печь просто ужасна. Ножки болтаются, дымоход болтается при малейшем касании норовит отвалится, все собрано каким-то кустарным способом. Итог если есть сварочный аппарат придется доделывать. Как я понял склад один на несколько магазинов.
1
Трифонов Анатолий
Level 10 Local Expert
August 23, 2022
Покупали казан 10л. + шумовку. Сразу подобрали и треногу в размер, т.к. рассматривали именно походный вариант. В наличии огромное количество казанов разных размеров, можно выбрать подходящий, печи с дымоходами и т.п.
1
Денис Рожков
Level 9 Local Expert
June 11, 2023
Хорошая точка. Брал афганский казан и сейчас взял казан с топкой. В планах ещё взять садж. Покупками и обслуживанием доволен.
Сергей К.
Level 2 Local Expert
July 5, 2023
Покупали здесь казан и печь, все супер!
Дмитрий Левчик
Level 5 Local Expert
February 3, 2023
Всё доступно расказали, упаковали и я щесливый уехал.
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Alena N.
Level 2 Local Expert
July 12, 2023
Заказал казан +печь, привезли на день позже обещанного, так и печь не 3мм как в описании указана, а 1,7, и это с учетом краски. На звонки не отвечают