Recently, my wife and I bought a CITI sofa - bed and a 5sy chest of drawers in this trading house.The furniture is not bad and at quite reasonable prices. Saleswomen are polite, attentive to the wishes of customers. The orders were completed on time: the chest of drawers was ready in a week, and the sofa bed in 16 days, with a standard of one month. Of course, there were some minor nuances: three bolts were missing in the fittings for the sofa bed. There were 3 curtains in which three holes were drilled in each, and there were only 6 bolts for fastening. And there were no holes in the side wall and it was not indicated on the diagram. On the Internet, videos suggest using screws for these purposes. It seemed that the instructions for the sofa bed were made up by a cleaner or storekeeper. There are no comments on the configuration of the chest of drawers. As for the delivery, the organization would do well to think about organizing the delivery of furniture to customers. The company has a pocket transport office, but the delivery time starts from 3 to 5 days. Who needs such a service?I rate the work of this organization as a B-minus.
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1
Юлия Мартенс
Level 3 Local Expert
October 4
Ordered on August 27, 2024, in this store a sofa worth 1300, paid immediately in cash. As a result, today, on October 4, there is no sofa. The service is disgusting, the performance is at zero. If it is not possible to provide an order on time, then you should not feed promises and make a purchase!!! This was the last purchase in this store.
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Инкогнито 3099
Level 3 Local Expert
July 12
There is a choice
The manager consulted perfectly, ordered the right sofa
Everything is extremely polite and competent