Лагуна
212 reviews
February 4, 2023
Good
August 7
I often go on business trips.Polite staff.It is warm in winter, and in summer the rooms have air conditioning.Clean rooms, hygiene supplies, towels,bathrobes, etc. are available, hot water is always available.On the ground floor there are inexpensive and high-quality breakfasts, lunches, etc..The hotel has a spa (pools, saunas, baths) below the floor.Sometimes I go.It's clean.There is a guarded parking lot.In a word, I recommend it!
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October 25
We really like the AQUA SPA LAGOON. The pools and baths are clean, the food is delicious, the teas are super. My family and I really like to relax there on weekends. The staff is polite and friendly. We recommend everyone to spend the weekend at the AQUA SPA LAGOON!!!!
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July 9
I often stay at this hotel. Everything is fine and affordable prices for accommodation, the rooms are clean and cozy. The cafe prepares delicious food.
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November 19
The best clinic, the best medical staff, we have been going to it for many years and I advise others, by the way, there is a cool dentist on the third floor, prices are generally high, there is no cheaper in the city and it is not necessary to sign up.
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December 9, 2023
The service is excellent! The staff is ALWAYS friendly and helpful! Every time I drive past the city, I try to stop at least for the night (I transit at least 5-7 times a year). Every time everything is clean, tidy, polite and understanding. The rooms are ALWAYS clean, smoke-free, and odorless. There is everything you need (slippers, "soap and soap" accessories, towels, etc.). There is a breakfast for an inexpensive price, very hearty and varied. It is an ideal option for rest and overnight stay!
The cuisine in the cafe is delicious (the serving of dishes needs to be accelerated), fresh, varied.
There is a guarded parking lot, reservations are made by phone and name.
I really like the service. I'll stop every time I drive by!
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July 18
We really wanted to spend the night at this hotel when we were passing through this city, but alas, the receptionist canceled our reservation without getting through to us, since we were on the road and did not get in touch, although when we booked, I said several times that we would be late at night. Due to the carelessness of the administrator, the children and I had to urgently look for a room in the middle of the night to rest a little and continue driving. Unfortunately, it was very difficult to do this, since the rooms were all occupied. Usually, after booking, I still call to clarify whether everything is in force, but in this case, due to the lack of communication, there was no such opportunity.
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November 12
We came from Kyrgyzstan .
The best hotel, firstly warm , clean , quiet is important , free parking is guarded and closed.
5+
Iles was here!
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October 11
The hotel is conveniently located, the rooms are already tired, of course. But you can spend 1-2 nights, the staff is excellent, friendly. Thanks
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September 25
A nice complex with a gym, fitness groups and a swimming pool, adapted for recreation for both adults and children
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December 11, 2023
The hotel is on the 4th floor. On the 1st floor there is a cafe, on the second there is a gym, on the third there is a spa, a swimming pool and a banquet hall. I didn't come in, I can't say anything. The rooms are not bad. It depends on what you expect from her. The suite opposite the reception is quite isolated from the neighbors, but you will always hear the incoming and outgoing visitors. A suite is certainly not a suite, if compared with a Holiday, for example. But quite often, they are cleaned on demand. There is a refrigerator, a kettle, tea cups, glasses. You take drinking water either in a cooler during the course, or a 5 liter bottle near the pantry. 3 towels, a disposable toothbrush with toothpaste, slippers, a bathrobe, liquid soap, a roll of toilet paper. The shower stalls are of course already "tired", the doors don't really close, the water runs from all the holes. The chairs are uncomfortable for long-term sitting - wicker, and there is also a rattan rocking chair in the suite. But the whole bed is boiling white, the bed does not creak, the mattress is good. Breakfast is not included in the price. You pay for it separately. And if you do not want to go down to the 1st floor to eat, then for 200 tenge they will bring it to your room. Dinner can also be ordered from the room menu. By the way, the dinner is very good. Dumplings with cherries for 1100 tenge - top!. The girls at the reception are helpful and helpful. If there are heavy suitcases, they will take you to the elevator, which opens onto the backyard. If you get to the weekend, you can "attend" the banquet on the 3rd floor. The audibility is excellent. But at exactly 23 o'clock everything turns off. So it's cozy enough.
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1
July 31
Very cool, my son and I liked it!!!Charcot shower and peeling, massage have all experienced!!!Hot water is generally a buzz for children.
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1
September 7
I've stopped 5 times already. Clear. The rooms are large. The mattress is super. The administrators of the pros, any questions, will always help.
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April 21
It's cool to have a Jacuzzi
And 3 swimming pools
1 for children
2 who learns to swim
3 large
There are many places to relax, there is a hair dryer
And you can dry your clothes
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January 16
Super!!! We had a great rest. We visited all the rest rooms. After swimming in the pool, we warmed up in the steam room. I had a snack at the cafe. I'm thrilled. Thanks a lot
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1
October 25
There are rooms in which sleeping is not an option at all.in the wind, the windows whistle as if a pack of wolves outside the window asked the receptionist to change the room, she said that only those rooms where the same problem are available.
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August 1
A good hotel. The rooms are clean. Friendly staff. A good aquatic center.
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January 17
Excellent swimming pool, cozy atmosphere, separate changing rooms, baths, wellness rooms, hot stone room, etc., massage. I really liked it.
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August 18
Everything is very cool. The children are delighted. Everything is clean and tidy. We will come to you again.
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1
October 28
We love this place, the water is affectionate, bleach in moderation, the baths are super , we will come again this Friday
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1
August 23, 2022
Чистая и уютная гостиница при своеобразном развлекательном комплексе. Номерной фонд небольшой. Жил в "полулюксах", в которых две полуторампальные кровати. В номере кроме кроватей есть холодильник, чайник, стол, два стула, телевизор и кондиционер. Планиров и номеров не одинаковые, но схожие - в одном был стенной шкаф, и стол стоял ближе к санузлу, а в другом шкафа не было и стол стоял у стены в центре. Не очень удобен душ - сделана фиксированная труба без гибкого шланга т.е. вода льется только сверху. Часть номеров расположены вокруг хола-лобби и в них хорошо слышно, что там происходит, а именно мне мешали дети, которые проводили там время.
Персонал очень дружелюбен и вежлив.
Есть закрытая парковка, есть лифт ведущий к этой парковке, а сама гостиница на 4м этаже, рядом автобусная остановка, до центра города 4 остановки.
Гостиница пусть не идеальная, но реально хорошая.
December 22, 2023
The hotel is good. Clean, the chairs are in the hallway, you can sit and chat. The rooms are big, at least I got a big one. It's a big plus for the administrator that he doesn't sleep at night. Because sometimes you ask for all sorts of unnecessary questions))
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March 31
A good spa center at a reasonable price. I go to the massage therapists Tatiana and Vladimir , I'm happy. I recommend massages and spa treatments.
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October 16, 2023
I liked the accommodation. Everything is clean, new. The price matches. The room has everything for a comfortable stay. But a big minus, there is no noise insulation. We woke up early in the morning because of conversations in the next room. It was as if they were talking under my ear. There is a water park
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1
November 17, 2023
A normal hotel. Reasonable price. Comfortable mattresses. Large rooms. Among the disadvantages: the 4th floor has no elevator, there is no shampoo, toilet paper of the lowest quality, the rooms have regular filtered, not drinking water.
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January 6, 2023
Посещаю тренажёрный зал и очень доволен. Цены приемлемые, персонал вежливый, народу ходит немного в определённое время, есть душ, есть большая парковка, тренажёры есть но некоторые требуют обновления. Рекомендую к посещению.
December 9, 2023
I have stayed at this hotel more than once! You know, I really liked it! The atmosphere itself and the rooms match their price! The staff is very polite, and the guests are also quiet.
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1
November 18, 2022
Очень хорошая ухоженная,чистая гостиница. Мне очень комфортно было. Вежливый персонал. очень тепло и уютно как дома. Не хотелось уезжать. Спасибо огромное хозяину и персоналу за такие удобства и умеренные цены.всем советую...
3
January 1
Great hotel! Clean, cozy, rooms as in the photo 1 in 1. Polite staff. We really liked it 😊
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November 7
Clean, cozy, quiet hotel, decent staff
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October 6
I really liked it. We had a family vacation. The bed is soft. There is a refrigerator, mugs, kettle and much more. We'll come again.
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October 20
Very cool, I recommend it to everyone. I really liked it
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July 18
Good hotel and good cuisine, clean rooms.
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1
November 19, 2023
The hotel seems to be normal, since Soviet times, but the view from the window that looks at the old cemetery struck me, well I didn't see it in the evening when I checked in, only in the morning. The admin was very polite, the audibility in the bathroom was as if someone was standing nearby and it was unpleasant to blow your nose
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1
October 24, 2023
I really like to relax here with friends and family. Clean, comfortable and a variety of services. I recommend.
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1
October 14, 2023
I was homeless in Kostanay. This wonderful hotel with friendly staff did not let you freeze on a cold Kostanay night. The room reminded me of Turkish hotels. The view is wonderful)
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2
January 19
Pretty good, the rooms are clean, the staff is polite, there is a swimming pool, the food is good.
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March 22
The hotel provides basic services for overnight stays - there are comfortable beds, clean linen and towels. However, there remains a feeling that this place is just to spend the night and take a break from the road. Do not expect special comfort or luxury. In general, the option is suitable for those who are looking for an inexpensive and temporary option for an overnight stay.
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1
1
November 14
A place for family holidays. Massage is available here.
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September 4, 2022
Очень уютная гостиница! Удобное расположение! Чистая свежая постель! Компактный полулюкс! Есть охраняемая парковка! Кстати, цены весьма умеренные! Рекомендую!
November 7, 2022
Ехали издалека, созванивались узнавали про номера. Девушки на ресепшен очень приятные, ответственные, все по телефону объяснили, пока мы добирались сами нам перезвонили и сообщили, что номер освободился. Номер двухкомнатный просто огромный. В номере тепло, чисто, есть посуда и большой телевизор, на каждого гостя белоснежный халат в индивидуальной упаковке, зубная щетка и маленькая зубная паста в индивидуальной упаковке. Белоснежное белье и полотенца. В стоимость номера входили два взрослых билета в спа. С удовольствием сходили в спа, в котором два бассейна, бани, сауны, хамам, джакузи. Если приедем ещё раз, обязательно в Лагуну!
October 19, 2023
It's easier to go here than to the plaza, and cheaper and practical all the same, and most importantly not so many people where they go jostling, I recommend
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3
1
November 15, 2023
I really liked it: the suite and especially the swimming pool and sauna and Jacuzzi, everything is at the highest level
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March 6
I was at the water park, everything seems to be not bad, but somehow it is not organized, children are allowed without parents, and so it is fashionable to relax with the family
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1
October 14, 2023
We really like it, warm, comfortable, plus salt and iodine rooms to the pool, a phyto-barrel,
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2
September 23, 2023
Из плюсов: постельное белье чистое, из минусов: нет розетки в ванной комнате, телефон упал за тумбочку, а там пылища, стакан в номере с отколотым краем, туалетная бумага самая дешёвая, какая может быть, количество полотенец не совпадает с количеством проживающих.
February 19
Clean the water more often and there is a little smell in the steam rooms. Bring a little cleanliness and it will be perfect!
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1
August 13, 2023
Номер красивый обслуживание на 4/5 но в принципе нормально, душ в номере не очень вид из номера на мусульманское кладбище(
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1
August 30
Clean, polite staff
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November 6
The pool is already only for parents with children
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