Terrible service! We bought tickets online, but we didn't have time for technical reasons We took 2 tickets and 2 rentals We called to inform you in advance that we didn't have time, no one answered the phone. They called 6 times! No one refunded the money for the tickets or the rental Okay, the tickets are understandable, but the rental, we haven't even seen the skates, and they're not going to return the money.

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мяу мяу

Level 2 Local Expert

We wanted to go to the ice rink with a friend. Two sessions were sold out (viewed on the website). Since we were at the shopping center at that time, we went to pay at the kiosk. There was a red piece of paper on it and it said that the tickets were sold out, the last session was at 22.15. To hell with it, the wait was two hours. We took tickets with a friend. As a result, it turned out that she had a normal ticket for 22.15 (she bought the next one), and I had 20.15. There was no time to choose the time at the kiosk. But the receptionist explained to a five-year-old child about the kiosk in the store. It's a pity I'm not smart enough to think that here they provide a TEMPORARY service, and these are different things. I'm not coming here anymore.

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Арсений

Level 10 Local Expert

Nothing has changed in the last 8 years. The ice is bad, it's dark, and the lockers are all broken. Of course, the place is in demand. On Saturday, we arrived exactly at the session- there were no tickets, on Sunday we arrived in 40 minutes and still everything was sold out for the next session. I had to take the next one, which is 1.5 hours later. But the most terrifying thing is the skate rental. Now everyone at other skating rinks is given shoe covers for their feet when giving out skates. Here you are given torn, worn, wet from the inside (after previous skating) skates in unusable condition. When I asked to change, they gave me two more dead couples and gave me the right to choose. As a result, the skates with the absence of 2 upper hooks turned out to be the best of the provided ones. With their turnovers, I think it's safe to put everything in order and update at least partially the already completely dead skates.

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Ледовый каток

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