I called and asked for help finding the product, they said look for it yourself on the site, I tried the filters on the site don't work, I persistently asked for help finding the product according to the parameters, they didn't even want to talk. How do you sell anything at all with such an attitude to the customer?

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Andrei S.

Level 4 Local Expert

I made an order on the website. Positive: - when choosing an LED strip, there is an option on the website to select a power supply unit for your strip - in fact, it helps a lot, I liked it. - after ordering, the manager called back a few minutes later to clarify - the quality of communication is very pleasant. - we quickly helped to replace the items in the order that would have to wait for the order. Moreover, in the same characteristics and without increasing the price. - the order was quickly delivered and the next day everything was already with me, considering that I am in another area. - everything is working, connected and checked. Minuses: - there are many interesting items on the site, but unfortunately they are all custom-made :(I probably would like more to be available quickly. But this is my personal thing, because I don't like to wait.

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Vasily Pachenko

Level 2 Local Expert

I was choosing a product for myself and couldn't decide because the descriptions on the site are incomplete. I called to consult to help me choose the right option, as a result, I was simply rejected.: "We are not helping, choose for yourself."

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LEDPremium

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79 reviews