11/25/2024 I came to Leonidia dentistry for a consultation with an orthopedist, whom I was really looking forward to meeting and came responsibly as much as half an hour before the visit. I do not undertake to judge the profession of doctors, because my acquaintance with this dentistry, unfortunately, ended in communication with the administrator. From the very first minute, I sat on the wrong ottoman, for some reason they told me to sit on another one. Oh well. Next, I provided a flash drive with a snapshot to prepare and upload to the doctor. The receptionist, with "tsking" and rolling his eyes, asked in surprise where I had taken such a strange picture at all. We fill in the data, I filled it out wrong. In terms of indicating the presence of diseases, it was written "choose unnecessary", I indicated everything wrong (either I got confused myself, or the form was not quite correctly drawn up, please take a look). In response to incorrectly filled in data, I again meet rolled eyes and a dissatisfied face. I'm sorry, but I'm a client who came to pay money, after talking with the administrator, it seems as if I came to you for free. You don't have to run in front of me, but it would be wonderful if the receptionist didn't roll his eyes and was more friendly. This is the first time I have such a situation that I am not so welcome in dentistry.
As a result, after numerous sighs, "tsk-tsk" and eye rolls, your administrator silently watched me go. I didn't want to stay in such an unpleasant environment. Please pay attention to the administrator.
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Show business's response
Юлия Х.
Level 2 Local Expert
December 22, 2023
Many thanks to Dr. Gotovko orthopedist Arthur Gennadievich! A pleasant, attentive doctor, polite, and a professional in his field! Thank you, Doctor, for my beautiful smile!
I treated my teeth at Korzhenevskaya T. M., I am also very happy, I did everything quickly and efficiently!
It should also be noted the excellent work of the administrator, he always warns, tries to help and coordinate everything conveniently, and, of course, doctors' assistants, there is no way without them)))
See original · Русский
Show business's response
Евгений К.
Level 2 Local Expert
February 25
I want to thank all the employees of Leonidia!) I have been your patient for 10 years, children are 5-7 years old. How have these 10 years been?) Scheduled examinations, caries and pulpitis, bone restoration, etc.))) the cases were different in complexity, but what I always knew, with my panic fear of dentistry from the distant past, I knew that I would always receive painless, highly qualified treatment, high-quality materials and amazing technologies that I saw from you. My children don't know what it is to be afraid to go to the dentist)) And of course, the amazing atmosphere of family medicine, starting from the administrators, from whose greetings and smiles all the negativity goes away, and ending with the management. How many times, out of necessity, we were accepted out of turn! Special thanks to Tatyana Mikhailovna Korzhanevskaya! You and the nurse are a great team! not even that, you are the best team!)))) Ps each of us has the right to choose our own dentistry, our own doctor. My children and I have made our choice! Leonidia - to continue to help people not to be shy about their smile, to enjoy the quality of a healthy life. To all employees-health (treating us, they often sacrifice their own), success in their profession and in their personal lives. Thank you, Leonidia, for everything you do!