On 12/16/2024, I gave the hair styling tongs for repair. They said that a defect would be carried out and the master would contact me to obtain consent or refusal to carry out further repairs. On December 20, they told me the problem, the amount of repairs, and I agreed to the repair. The master said it would be possible to pick it up next week. I dialed it a week later to make sure it was ready. It turned out that the repair was not carried out, because there is no necessary part, supplies are not going well (New Year's holidays) and it is necessary to wait a little. So my expectations lasted until February 05. Today they called to clarify the stage of the repair, and we were informed that they were closing my order themselves and needed to pick up the tongs without providing me with a service. My forceps have been lying for almost 2 months.

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татьяна шавилка

Level 3 Local Expert

A terrible workshop. I read the previous review and think that my iron has a broken spare part from Marina's iron))). Briefly about my case: I brought a Tefal iron to this workshop in the spring on the recommendation of the store where I bought it. There was no guarantee anymore. They took the iron and charged 32 rubles for the diagnosis. After a couple of days, a text message says that the repair is finished and you can pick it up . Even upon receipt, they took 40 rubles for the work of the master . I came home, turned it on - the same errors, nothing works. I understand that no one repaired anything. Since I live outside the city, I couldn't come right away - I brought an iron after a vacation a couple of weeks later. They take it away again, diagnose it again, and then they say they need a new spare part and need to wait for it for 4 months. As a result, 6 months passed, the long-awaited SMS came , arrived , and paid another 125 rubles . In addition , they allegedly gave me my old spare part . I came home , I had time to iron it once , and again the same mistake and there is no steam supply . Don 't set foot there anymore . I'll go to another service. If they changed something for me, whether they repaired it, we can only guess ..... draw your own conclusions.1 star is too much .

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Pavel

Level 10 Local Expert

Excellent service center, qualified engineers with many years of experience, work with many leading manufacturers, original spare parts, affordable prices for parts and repairs.

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63 reviews