An excellent car dealership, managers know their business, advise and answer all questions. Pleasant staff in the salon, excellent coffee. Convenient location, there is Parking for cars.
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Алина Анесян
Level 5 Local Expert
March 11
Excellent salon, professional managers, smiling beautiful girls at the reception, excellent coffee. I would also like to thank the manager of the department of cars with mileage Abuseita - a professional in his field, competent, polite and just a wonderful person. I am very pleased with both the purchase and the salon!
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Murat Sarbayev
Level 6 Local Expert
May 9
Lexus is always Lexus. One of the best in the segment, one of the best qualified Lexus sales teams in the world.
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Nurali Alibek
Level 6 Local Expert
May 22
Honestly, I haven't been to the salon, but it still looks good. A large selection of cars are sold there. Many Lexus models
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Дмитрий Журлов
Level 5 Local Expert
August 11
Hello! Your cars regularly block the sidewalks and bike path along Kabanbai Batyr Avenue. Please teach your customers and trawl drivers not to park or unload cars where they interfere with other residents
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Медет Али
Level 3 Local Expert
December 7, 2023
THEY SELL WITHOUT SCRAP COLLECTION!!!
My car is being held hostage at a car dealership!
A real review and my sad case.
We bought a new Lexus 600 in this salon. We paid the full amount for the car. We have signed a contract and all the necessary papers! I will attach a photo of the contract. We received an accounting invoice for the car. Now we can't register and pick up the car, it's been a week!!! They are fed with the word "tomorrow".
Reason: ATTENTION: the scrap fee for the car, for a new car, from the dealership at an official dealer has not been paid!!! They explain that they should not pay for it, but refer to the distributor and "Zhasyl Damu"! Along the way, the scrap collection begins to take a new turn of noise in Kazakhstan! Further, after this review, I will write to the public of social networks, to the dealer in the KZ and even to some deputies on the pages, as well as to the politician Sanzhar Bokaev, who loves this topic about SCRAP COLLECTION very much!
In the end, I have disappointment and a complete lack of joy in buying a car from this car dealership!
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Раушан Серик
Level 6 Local Expert
July 28
I bought a car here, I liked the building itself and how I was greeted. We were treated to delicious coffee...
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Ерлан Ахметов
Level 11 Local Expert
May 1
I signed up for Lexus Astana at Kabanbai batyr 37 on Thursday, April 25, 2024 to replace the stabilizer bushings. When communicating, I told my license plate number so that a Lexus Astana employee would identify my car, since it was previously serviced there and served with dignity earlier. An employee of the salon said that the work that I want to do on the car will cost 28,800 tenge. I agreed and signed up. I took time off from work on Thursday to carry out work in Lexus Astana and at 9:00 I approached a specialist with my stabilizer bushings. He informed me that at 9:00 in the morning I have an appointment for such and such work. To which I received the answer that replacing the stabilizer bushings requires additional more expensive work. I agreed to such an unpleasant surprise, because previously, when recording these additional expenses, they did not talk about them. Well, that's fine. After all, I planned and even took time off from work. But then the girl, an employee of the salon, reported that there was no master who could change the stabilizer bushings. I asked: and then why did they sign me up for these jobs?? In response, Lexus Astana employees shrugged their shoulders and remained silent. They did not apologize, did not offer another time for work. They did nothing to make amends. They are not sorry for the lost time of their clients. Therefore, if you have nothing to do, then sign up for the maintenance of your cars in Lexus Astana. They can come up with something there to turn you around so that you go to all 4 sides. I highly do not recommend this car dealership. Previously, he serviced two of his cars there. Not a foot now
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Александр о.
Level 3 Local Expert
March 14
Good car dealership, staff 👍
I want to mention Batyrkhan's manager is a professional in his field!
Prosperity to your car dealership
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Александр Михайлович
Level 16 Local Expert
July 1, 2023
Продавцы крутейшие. Нужно сначала поискать продавца, потом уговорить чтоб он соизволил рассказать про машину. А потом он говорит вы губу не раскатывайте сроки поставки 1,5- 2 года, ценник на машине висит просто для ориентира. В наличии только б/у...
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Айнаш Сагинаева
Level 3 Local Expert
August 21
Nurdaulet menezer accompanied the purchase, thank you
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Айдар Шайкы
Level 10 Local Expert
November 25, 2023
Ardak is handsome!
Everything is fast, accessible, professionally done.
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Bakdaulet Ali
Level 4 Local Expert
April 24, 2023
все идеально и все отлично прям. Мне понравился , особенно аура. Я почувствовал себя как будто миллионер😂
Менеджер молодец, как и механики однако зав складом желает лучшего, элементарных вещей нет на складе пришлось ждать неделю, поставил бы 5 звезд но боюсь не будет честным.
Приятная зона ожидания, очень услужливые ребята в сервисе. Ценник на услуги завышен, конечно, но делают все под ключ и избавляют от дополнительных хлопот. Ни разу не подводили со сроками.
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Рулан Сарсембаев
Level 12 Local Expert
October 13, 2023
Favorite salon ❤️ service at a height
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Алексей Панферов
Level 9 Local Expert
February 6
Competent consultants. Good service.
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мухожук
Level 18 Local Expert
April 6, 2021
Моя любимая марка авто! Считаю салон самым лучшим в городе Нур-Султан, персонал очень вежливый, машины премиального класса!
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Виталий Рудик
Level 4 Local Expert
May 2, 2022
Спокойная, деловая атмосфера. Отзывчивый и компетентный персонал.
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Марчелло
Level 8 Local Expert
December 17, 2019
Хороший салон, бываю неоднократно...персонал внимательный, компетентный, доброжелательный...молодцы девушки на ресепшене...всегда пригласят мастера или менеджера,предложат чай, кофе,напитки...особо хочу отметить менеджеров Нурсултана,Мади,Абусеита....молодцы....высокий стандарт обслуживания!
Очень странно для уровня такой компании и бренда иметь менеджеров и подход к работе, который не клиентоориентирован. С отделом продаж не сталкивался, судить не могу, но сервис особенно менеджера (опять же не все) вызывают дикое недоумение. Особенно то, что они продолжают работать после явных конфликтов с клиентами. Хотелось бы чтобы такой бренд как Lexus имел и соответствующий сервис.
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R R
Level 5 Local Expert
November 16, 2021
Цены космические, сервис посредственный. Цена - качество не соответствует вообще.
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Олеся
Level 10 Local Expert
August 5, 2022
Очень приятное обслуживание, персонал молодцы!!!
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Болат Досымов
Level 6 Local Expert
December 20, 2022
Образцовый автоцентр
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A Z
Level 9 Local Expert
December 11, 2021
Вкусный кофе. Приветливый персонал
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Гульдана Мурзагулова
Level 10 Local Expert
October 10, 2021
Супер шикарно. Скоро приеду за своим авто✌
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Анара кок
Level 4 Local Expert
September 18, 2023
Сервис !
Данияр Шарипов
Level 3 Local Expert
January 12, 2023
Крутой сервис
Аян Жунусов
Level 14 Local Expert
June 9, 2023
Дорого
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Дмитрий Неверов
Level 9 Local Expert
March 21, 2021
Хороший сервис, очень вежливый персонал
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Марат Кусаинов
Level 3 Local Expert
July 13, 2022
Отличный сервис!
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Алмаз Таттимбеков
Level 15 Local Expert
November 29, 2019
Отличный сервис. Очень приятное обслуживание. Услужливый персонал.
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Дамир Кушкентаев
Level 2 Local Expert
March 12, 2021
Самые лучшие! Обслуживание на высшем уровне!
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Илья Минаев
Level 10 Local Expert
April 3, 2023
Супер 👍👍👍
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М.К.
Level 9 Local Expert
June 11, 2019
Качественные запчасти, хорошее обслуживание, вежливый и компетентный персонал.
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Егор Егоров
Level 7 Local Expert
October 24, 2022
Красавчики
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Максат Батыргали
Level 4 Local Expert
June 13, 2022
Хороший сервис
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Кайрат К.
Level 4 Local Expert
December 23, 2022
Все ок
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канат к.
Level 3 Local Expert
December 21, 2021
Разочарован в техническом образовании сервис-консультантов