LLC Ecsat-bel Jv
30 reviews
August 2, 2024
The best places for terminal maintenance! Polite staff, always fast, clear! You can ask for help and get advice! We recommend it! We have been working with this company for more than 5 years - there are never any problems!
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July 20, 2024
Not a professional attitude towards customers! When calling this organization, we did not receive a consultation, the answer was leave a request on the website. As a result, the terminal was flashed for another bank. If you want a spoiled mood and loss of money, feel free to buy here.
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August 5, 2024
They answer calls very quickly and try to help , polite employees , the level is at a height 👍👍👍 the whole issue was completely resolved in less than half an hour
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December 3, 2024
We reacted promptly and with understanding to the issue that arose. They calmly helped to sort it out. A nice young man.
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July 19, 2024
I have repeatedly asked any questions on the phone, they helped me immediately.They were very clearly and patiently instructed.I recommend.
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May 23, 2024
Excellent specialists answered the call quickly and helped set up the Internet in the terminal even faster))) They are competent and friendly. I recommend.
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December 16, 2024
They promptly resolve any issues that arise.
Always in touch. The service is excellent.
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November 29, 2023
We bought the terminal from another company, the license ended, they said you need to call Exat-bel, since they are importers. As a result, Albert, the head of the service department, patiently kept me online for more than half an hour, suggested which buttons to press, in the end everything was updated, very high-quality service, there were problems with updating, because the terminal did not connect for a long time, but no one sent us to the service center, until the last they tried to help online, saving our time. I put 5 stars.
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1
February 10, 2024
Many thanks to Oleg, the specialist, for the help in setting up the terminal and for the high-quality advice! A great employee!
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2
May 6, 2023
We leased KSA 3b1 from this company, then decided to buy it out. We were billed for an early buyout. I still didn't understand what the money was paid for :(( After the buyout, we paid for a subscription for a year for using their software. The subscription ended, we decided to switch to an Electronic receipt (Belblankvyd). They said that we should pay them 156 rubles. (This is twice as expensive as an annual subscription) for abandoning their software. Although the subscription ended and the KSA was blocked. That is, we did not cancel them ahead of schedule. .. I still didn't understand what we had to pay them for. But they paid, just to get away from these crashers, whose job is to cut money at any cost.. And withdraw money from the client for nothing.. I do not recommend anyone to enter into contractual relations with them.
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2
November 3, 2023
I have applied for terminal maintenance several times. Repairs are carried out within the agreed time frame. Everything is clear, fast, professional.
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2
December 22, 2022
A modern and reliable company! Good hardware with excellent software! The company's employees are ready to answer any of your questions and help with the maintenance of your equipment even after hours! They really appreciate their customers!!! Thank you for your work! Prosperity to your company!!!
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3
1
December 4, 2023
Very high-quality service, answer all questions and prompt)) I recommend it to everyone)
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1
April 7, 2024
You stand at the door for a long time to open it .Although you can see that their employees are standing, but no one is in a hurry to accept you
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1
June 28, 2023
Great company! The service is at the highest level.Quick resolution of issues . The specialist arrived, set up everything, told, showed 👍
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3
February 10, 2024
Thanks to the guys from the service center for their help with the cash register equipment
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1
December 6, 2023
Excellent service, competent staff! I recommend this organization 👍🏻
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1
March 16, 2022
I would like to leave a positive feedback to this organization for help with paperwork. When contacting the organization, the specialists always showed care, professionalism and qualified assistance.
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May 11, 2021
Disgusting support. It is not possible to get through by phone. They ask you to contact them via Viber. They can respond for several days. But the sales department works perfectly) They will always respond and sell.
If it comes to basic repairs to replace the connector, then the price is 10 times more expensive than the market and the work takes almost 2 weeks! I do not recommend this company.
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5
5
April 21, 2023
We have been working with them for many years. I recommend.
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2
January 26, 2022
Good company.I agree the price for a replacement is not small, but it was changed in three days))).
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4
May 27, 2022
Good company, success and prosperity
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February 18, 2022
I am satisfied with the purchase of the cash register and the terminal. Fast and convenient without visiting the office
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3
February 28, 2023
Adequate staff.
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1
1
April 16, 2021
Disgusting service, complete incompetence and lack of involvement of employees, an amorphous director.
I do not recommend contacting anyone!
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5
5
December 17, 2020
Good devices, convenience in interacting with employees according to documents.
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5
1
February 8, 2021
Everything is fine, professional attitude to customers!
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5
December 19, 2021
Calmly and politely.
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3
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May 3, 2019
Good bank terminals
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5
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May 4, 2018
Professionals in their field.
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