The watch is a fire, I bought feminine, beautiful, high-quality material. The service was disappointing, the consultant guy knows his job, was polite. The receptionist is a confused, emotional girl and does not answer questions competently. I didn't have time to wait for the master to shorten the watch bracelet and I offered to pay, leave it at the reception and return in a few hours, to which the girl replied "you can't do that, you need to wait." It took a lot of my time to prove my position, it was strange for me.
I paid anyway, left the watch, and a couple of hours later I came to shorten it and pick it up. The master did everything quickly.
This is the case when I highly recommend watches, but it will be more pleasant to choose them in another branch of Minsk.
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Дмитрий К
Level 5 Local Expert
May 25
We bought two women's watches, one for men and one for children.
A choice for every taste.
Well done sellers! They patiently showed and explained about every clock. We changed the strap for free!
Nice 2 year warranty!!!))
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Андрей Лион
Level 7 Local Expert
June 18
I go into this store to drink coffee - there is a coffee shop 1801 in the building with very tasty coffee. At the same time, you can look at new collections of watches, and the store has something to look at, very interesting watch novelties.
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Евгений Слободов
Level 10 Local Expert
June 15
An excellent showroom, I am happy with the way they suggested the choice. And in general, a large number of interesting copies, an outlet with models from previous years. I bought it here several times - I can safely recommend it
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Анна Дубик
Level 9 Local Expert
May 17
I recently chose a watch as a gift. A very friendly manager showed me everything, told me, and helped me choose according to my request. You can also refresh yourself and drink coffee in the coffee shop at the store 🙂
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nsv2102@tut.by
Level 9 Local Expert
June 25
A very good cafe. And a cup of coffee after the Museum of Watchmaking in Belarus is very cool! The museum's exposition is very interesting, there are clocks from different times.
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Василий Авсеенко
Level 24 Local Expert
July 16
The flagship store of an excellent watch factory. Very interesting old-fashioned rifles on their own caliber. And the coffee is good.
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Алексей Б.
Level 6 Local Expert
July 22
I went to get replacement watch straps. I gave the watch to my daughter 4 months ago, I didn't remember the model. It so happened that the seller was holding this particular model in her hands. I am grateful that you helped me choose the straps according to texture and color, and did not leave me alone with the showcase
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Анастасия Максименко
Level 2 Local Expert
September 30
The other day I bought a watch in this store, I am very grateful to the consultant Veronika for her help in choosing, as she went with the request "I don't know what I want", she is very friendly and patient because I tormented her for a long time
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anton L.
Level 5 Local Expert
November 23, 2023
The service is just super, they are aimed at the client 100%, the watches are also of excellent quality, I am very satisfied, there is a lot to choose from, the assortment is excellent, everyone will find a suitable pair of watches for their taste and wallet)) only pleasant impressions. The beam exceeded my expectations, thank you))
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Елена Александрова
Level 16 Local Expert
September 21
A very nice boutique-style store. Good consultants, sellers. And I recommend the cafe in the store.
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OlaKora
Level 7 Local Expert
March 27
My story is about the attention to detail and to customers at Luch. First, I bought my husband a mechanical watch with one hand, with an "open heart" (when the working mechanism is visible) and a rose gold case. And then I discovered that nowhere in Minsk can you buy a strap with a buckle of the same rose gold (. It seems like a trifle and the buckle is "not visible", but we are talking about the details ...))) We turned to the store on Independence 95. The head of the store took care to go to production, choose the color of the buckle, order the purchase of the desired option, write out 1 piece!!! go to the store, leave a message to the seller and call us with an invitation to come pick up our buckle!)) The sales guy didn't even really understand why I wanted to thank them so much...the buckle costs only 3p. Therefore, I leave a review here and my gratitude to Elena, the person in her place!)
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Андрей Евдокимов
Level 6 Local Expert
May 7
Probably the most complete range of Luch chalov is presented, but the work of consultants leaves much to be desired. At first, the girl began to open and close shop windows in front of us for no apparent reason, thereby preventing us from examining the watch, and when we turned to her for help, she began to offer exactly those watches that we described as undesirable for purchase. I do not know what this is due to, it is possible that I was tired during the day, perhaps for other reasons. In general, thanks to the "help" of the consultant, they left without buying.
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Roman
Level 4 Local Expert
August 14
The management needs to convey to the sales consultant that when buyers come, you need to deal with them completely and not run around with rags and rub the cash register, table, etc., occasionally being distracted by customer questions. And so the store is pleasant.
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Байкал
Level 23 Local Expert
March 24
Shop 5.0, cool coffee shop inside.
I liked. A bunch of Chinese who buy ray watches and are happy.
The coffee shop is very pleasant and cozy.
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Александр Ковальский
Level 10 Local Expert
January 23
A great store. I really liked the service. Everything was told and shown. The most pleasant and polite staff. I bought myself a watch. The visit left only positive impressions.
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Алексей Дрило
Level 14 Local Expert
May 14, 2023
Известное здание с часами. Внутри не супер современно, но сделан ремонт в фойе. Удобное расположение для офиса: рядом метро, парк Челюскинцев, бульвар на Толбухина. В фойе стоит кофейня самообслуживания с вкусным кофе.
Вдоль проспекта Независимости и ул.Толбухина платные парковки в рабочее время, которые постоянно заняты днём.
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Sergey Ulybyshev
Level 9 Local Expert
May 17
Excellent choice, polite consultant. If you need a real Belarusian watch, you should come in.
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Сергей
Level 3 Local Expert
October 27, 2023
The review will not be about watches at all: He himself did not know until some time that a Watch factory can produce various products.(it is clear that it is not large)
I want to express my great gratitude to the department that accepts applications for the manufacture of parts according to the Customer's drawings.
I applied to the Minsk Watch Factory, I needed to produce a large number of metal parts according to my drawings, the specialists requested all the information, signed a contract and outlined the production dates. Everything was at the highest level. The details were made efficiently and on time.
Then I found out that they have a department for the manufacture of non-core products. It's true that they don't make a couple of pieces, you need at least a certain volume. Well, everything is individual.
Thank you again!!!
I will contact you.
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Евгений Карасев
Level 7 Local Expert
February 1, 2023
Фирменный магазин при заводе + кофейня. Как магазин, не особо впечатлил. Ассортимент в «флагманском» магазине (в центре) больше, сотрудники более приветливые, да и для туриста центр более удобен. Можно было поставить и 3 звезды, но из-за уважения к истории предприятия накинем еще одну). Туристам все равно рекомендую магазин в центре ( не помню точный адрес).
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Кирилл Щербаков
Level 6 Local Expert
January 24
A very large selection of watches, straps for them, a large selection of colors. Competent sellers. They will tell you everything. I recommend a very great store ! ;)
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Денис Гнатюк
Level 13 Local Expert
January 7
A small shop. In fact, this is a coffee shop, the entrance to which passes through a small hallway with several storefronts... The choice is modest, mainly the low price segment.
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Соларев Роман
Level 12 Local Expert
November 3, 2023
Surprisingly, this factory still exists and produces a wide collection of watches. Very cool and modern, who are fed up with votchi of all stripes and want a restamodny style)
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Polina Polina
Level 5 Local Expert
June 6
We visited the museum of the factory and the production. It is informative and fascinating.
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Аида Ширинрва
Level 17 Local Expert
December 28, 2023
I love this cafe, it has delicious pies and cakes. Nice staff, cozy. Delicious tea and coffee for every taste
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Dmitry Vi
Level 4 Local Expert
November 10, 2023
The watches from the Classic collection were purchased about three years ago. During the entire period of use, no breakdowns have ever occurred, but this, of course, is not so exciting). They are currently on tour in the Far East. Yesterday I was doing paragliding, and in the process they fell off my hands. I spent a couple of hours searching, and to my surprise I found them! The watch remained completely intact, despite falling from such a height. Definitely recommend to buy!
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Александр П.
Level 3 Local Expert
March 14
The watch is wonderful, but, unfortunately, you need to be prepared for the fact that you will not buy related products. The strap has worn out, but you can no longer buy the same one, and when communicating and asking for help to pick up something similar, if I tell you which one I have, they kicked me off to look for myself.
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Петр Крамской
Level 6 Local Expert
March 29
Convenient location, interestingly integrated the watch sales salon with a cafe , good staff , high-quality goods
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Sveneld
Level 8 Local Expert
March 4, 2023
Выбор часов просто велик, на любой вкус и цвет и карман. Выбрали самые дорогие мужские часы. Со щвейцарским механическим мезанизмом и автоподзаводом. Буквально через пару дней сломалась втулка, на которой держался ремешок. Втулка аж выгнулась. Некачественный дешевый китайский метал. Повезем менять. Сами часы выглядят очень стильно, выбрали молочно белый циферблат и коричневый ремешок. Смотрятся очень стильно. Время читается очень легко и просто. Автоподзавод радует. Дальше посмотрим как себя будут вести. Модель по моему - Sirius. Надеюсь решим проблему в сервисе с втулкой и ремешком.
При магазине интересное кафе 1812. Хороший кофе, и десерты.
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Катюша
Level 15 Local Expert
March 16, 2023
В последнее время появилось очень много интересных и не сильно дорогих моделей часов. Грамотный консультант. Есть уютное кафе с вкусными десертами и кофе, где можно отдохнуть от сложного выбора часов)
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Мария
Level 3 Local Expert
September 1, 2023
После хорошего и сытного перекуса на лучшей улице зашла в магазин луч посмотреть на часы))) Вышло всё интереснее и я купила вот такие классические часики))) Удобные, крутые, уже пол года ношу)))
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Валентина Волох
Level 13 Local Expert
July 3, 2023
Место хорошее, цены приемлемые, но часы себе мы не нашли, к сожалению модели, которые были нам интересны, на руке смотрятся не красиво и женственно (рассматривали мужские варианты)
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Aleksandr Yasunas
Level 8 Local Expert
May 19
Cozy coffee with consistently high quality coffee and service.
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Наталья
Level 8 Local Expert
August 15, 2023
Ассортимент совсем не большой, продавцы доброжелательные , с парковкой все не просто, лучше добираться на метро, что не для всех удобно.
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Максим С.
Level 10 Local Expert
August 8
Cafe - shop. Sellers are not interested in potential buyers. They left without shopping.
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Павел Конопелько
Level 8 Local Expert
December 29, 2023
I bought my wife a watch as a New Year's gift. I'm afraid I won't make it to the new year and I'll give it to myself))
Well, they are very cool, it feels like they are not Chinese.
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Ирина Водолей
Level 3 Local Expert
October 2, 2023
My man asked for something simple and not challenging for his birthday (he did not move away from the last gift). Although he only wears fitness bracelets, I thought and bought him a watch))
As he asked - simple, good
The husband is delighted, says that they are not killed, now he only wears them)
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Максим Вячеславович
Level 6 Local Expert
February 19
The troika is more like the Luch website. The product was available on the website, but when I arrived it was not there. After I checked, it was still on the site.
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Ирина
Level 17 Local Expert
September 5
There are interesting models of watches. The Japanese are buying models with one arrow.
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Алина Мандаринова
Level 13 Local Expert
May 2, 2021
Замечательное месторасположение магазина, есть возможность парковки.
В магазине широкий ассортимент товара, качественное оформление, есть скидки и разнообразие.
Прекрасное, вежливое обслуживание.
Приемлимые цены.
Настоящий swatch по-белорусски, о котором никто не знает, потому что за рекламу мирового уровня надо платить. Здесь же используют "местничковый" маркетинг без предварительной оценки ЦА, поэтому результаты соответствующие)
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Андрей Белугин
Level 14 Local Expert
May 22, 2023
Вежливый персонал. Красивые витрины. Выбор большой. Не дорогие красивые часы. Особенно понравились серии из дерева и однострелочники. Суперр!
Show business's response
Михаил Гурнович
Level 10 Local Expert
October 22, 2023
An interesting solution
A branded watch store - and a great coffee shop. An interesting museum of the Luch clock.
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Добрый папа
Level 10 Local Expert
April 22, 2023
Ну хоть и продали марку, но я считаю, что луч это наш брэнд. Мои родители работали на этом заводе еще в 1974, когда я и родился. Жаль распад СССР и так называемая рыночная экономика, свобода границ и любовь моих соотечественников к "лучшему" зарубежному, убили завод. Все хочу поехать и приобрести себе часы, обязательно куплю себе.
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Валерий
Level 13 Local Expert
August 14, 2023
Понравилось! Продавцы знают свое дело! Модели на любой вкус и кошелек, так что пятерка👍выбор сделан в пользу механических версий!
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Валентин Журидзе
Level 11 Local Expert
June 17
Very competent and polite consultants. A large selection of watches. I recommend.
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Евгений Широкий
Level 14 Local Expert
August 20, 2023
Оригинальные часы с нетривиальным дизайном. Хорошо подойдут любителям коллекционирования наручных часов.
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евгений мельников
Level 15 Local Expert
June 1
A good coffee shop with delicious coffee
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Дм Н
Level 11 Local Expert
February 20
Once I asked for repairs and cleaning hours ....
The friendliness and responsiveness in the department left very unpleasant impressions .....
🥴
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Anton Kazlovskiy
Level 3 Local Expert
September 25, 2023
A great store, a large selection of current models and excellent advice!
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Максим
Level 6 Local Expert
October 2, 2023
Hello, we stopped by the store, bought two watches, here I will write honestly, as I am a person who does not live in Belarus! Let's go there right away because maga