Luganskiye domashniye seti

3.9

454 ratings

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Михаил

Level 2 Local Expert

For Lugansk, this is the best provider. I personally used it for 2 years until I moved to another city. My father uses their services now. Recently, installers came, set up my father's TV on a smart TV, showed an elderly man how to use it, and took the time. Thank you for your promptness and loyalty to any people)

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Вадим

Level 4 Local Expert

I've been using the Internet from LDS in different places of the city for decades - there are practically no problems if something happens, it usually doesn't depend on the user and the accident is fixed fairly quickly. I am more than satisfied.

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Амина Хегай

Level 3 Local Expert

Terrible provider! The speed drops to zero in the evenings when everyone is using the Internet. The connection is constantly lost, you have to restart the router every couple of hours. It is impossible to work from home

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SmeshinkaM

Level 4 Local Expert

On 12/15/25, the installation team and the adjuster showed me the Internet. Promptly, quickly, and efficiently. The guys are good specialists, attentive, very well-mannered and delicate, which is very rare. Unfortunately, I didn't ask for names. Thank you very much and 5 well-deserved stars.

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Пиу Пиу

Level 4 Local Expert

On their own initiative, for some reason, they block Internet resources for which there are no legal restrictions, when checking with other providers, everything is available, while brazenly lying that they do not block anything and send support to the resource they blocked. The support does not behave like the provider's support, but as if the milkmaid is responding to cows during breaks in twisting their tails. In short, by the standards of Russia, this is not a provider, but some kind of sad misunderstanding.

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Никита Кузнецов

Level 3 Local Expert

Terrible Internet service provider. There are constant network outages, and operators only advise restarting the equipment to fix the problem. Very frequent unjustified tariff price increases. I strongly advise against using the services of this provider.

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Борис Б.

Level 6 Local Expert

Disgusting service, which shocked me after the "Mainland". I decided to connect, issued an application and no specifics. The wizard will call you within a week on a first-come, first-served basis. No requests for dates, no contacts. Just sit and wait. The operators also don't know how to communicate, the girl was rude. I came across something like this in 2000. So I went back to those days.

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Cергей Шаповалов

Level 2 Local Expert

There are NO advantages ! I paid the highest tariff of 300 MB, the real speed is 16 KB arrival and 8 KB departure! A typical divorce for money! I paid 744 rubles and got a speed of 16 kilobits per second ! The pages take 10 minutes to load! Everything slows down ! I had a speed of 125 kb/sec on a modem (telephone line) with Ukrtelekom!!!!

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Мария Бережная

Level 8 Local Expert

Probably the largest provider in Lugansk, we have been using their services since 2008, there have never been any special complaints, the masters have been called 3 times during all this time, the speed is stable, it basically corresponds to the tariff stated, there are about 200 cable channels, the only thing is that I have been increasing prices every quarter for the last year, and they already amount to a significant amount.

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имя фамилия

Level 7 Local Expert

A terrible provider, the Internet often slows down, movies go in spurts, there is practically no reaction to appeals, they advise you to reboot the router, take a shamanic tambourine or just hope for the best.Many websites and social networks are in the block, even tiktok.I recommend that you take a closer look at other providers.

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Михайлов Владислав

Level 3 Local Expert

They don't work well, they have constant problems with the Internet. For that kind of money, the Internet should be stable. The waiting time for the repair team generally reaches 2 months.

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Сергей Петров

Level 15 Local Expert

The Internet hasn't been working properly for years. In 4 organizations, LDS is connected due to the lack of adequate alternatives and regular shoals everywhere. In support, just restart the router, yes, the problem is on your side, or we have accepted the request and wait for the wizard. And the result is always the same - everything remains the same from year to year.

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Алексей Р.

Level 9 Local Expert

The provider is from the word "wi", in the sense of regret. Once upon a time, when LDS was just starting out, it was the best operator in the city. Now the owners have either changed or changed, and both options are bad. Prices rise regularly, the quality of services decreases, and due to the lack of competition, consumers have to endure all this. . Technical support is more or less good (in any case, my questions were resolved quickly and efficiently), but for the owners – a minus. It is not comme il faut to raise prices without improving the quality of services, even in the provinces.

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Zahra Aslanova

Level 3 Local Expert

We recently moved to the area of the city of Shchastya, thought about which provider to connect and chose LDS. Terribly disappointed. They promised a good Internet connection, but in the end, it doesn't match at all. We'll switch to another one.

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бетмен в трусах

Level 2 Local Expert

at first everything was fine, because the Internet was working well, but then, after about 2 days, the Internet literally stopped working, nothing could be done, and the operators said to wait, it was terrible, I won't take any more there!

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Светлана Силюева

Level 2 Local Expert

The worst Internet. It's a pity you can't write in obscenities. Previously, the speed was lower and the price was tolerable. Now we have increased the speed, the provider has raised the price and it has become unbearable. One tablet works for the apartment, but it is impossible to watch the movie, it freezes constantly. The router is new, it works fine. I'm calling, they say call a paid master, check the equipment. What is this? Pumping out money? Do I pay little per month? I know without a master that I have excellent equipment. People never connect to lds. You'll throw money away. I have no time to do it, I would have switched to another provider a long time ago.

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Виктория Дзерина

Level 3 Local Expert

The provider is as terrible as possible, and what's even worse is an operator named Sergey. He talks absurdly with clients , interrupts , and without even listening begins to talk about his own . We haven't had time to tell the situation/ problem yet - I've already interrupted the words by half. The company should focus on the quality of service, because at this stage the operators spoil the whole impression.

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галина мельникова

Level 2 Local Expert

I connected the LDS this summer. The quality of the cable is so-so, often "cubes" on the screen. The Internet is passable. The Internet and cable went missing three days ago. It rained heavily at night and the connection with the LDS was lost. I applied and waited three days. After my next call, the master arrived. I checked, there was no signal to the router. We went to the distribution box, arrived and immediately everything was connected. He said that I have to pay 200₽ for the call. When I asked what to pay for, if the reason wasn't mine, he replied that it was the way it was supposed to be. When I went to the call center for an explanation, after multiple calls, the foreman called me and said that no one would come to me now. I received a text message from the LDS that the master said that there was a hall in my house... It's actually some kind of HORROR!!!

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Мужики И.

Level 2 Local Expert

The disgusting Internet has been missing for a week , it regularly disappears and appears , before that everything was fine for a year , support feeds with promises that the masters have already left, the masters have already been handed over , as a result , the Internet periodically continues to disappear at the entire entrance

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Mood Clothes

Level 2 Local Expert

Don't even think about connecting to them, it's just the most terrible Internet, you've never seen worse in your life, constant failures, the Internet is constantly disappearing, no stability, they fix it very slowly, it's impossible to get through

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Владислав Карев

Level 6 Local Expert

I would like to share my experience of using the services of the LDS Internet provider. During our cooperation, I have been extremely satisfied with the quality of the services provided. The first thing to note is the stability of the connection. The Internet works without interruptions, the speed corresponds to the stated speed, which is especially important for me, as for a person who works from home and depends on a reliable online connection. The second significant aspect is customer service. Every time I contacted the support service, I received a quick and qualified answer to my questions. The staff is always polite and ready to help in solving any problem. It is also worth highlighting the process of installing and configuring equipment. The craftsmen came exactly at the appointed time, professionally and accurately carried out all the necessary work, and also explained in detail how to use the provided equipment. The LDS pricing policy is also encouraging. The proposed tariffs are quite competitive and justified considering the quality of services. In conclusion, I can say with confidence that LDS is a reliable and high–quality Internet provider that I can safely recommend to anyone who is looking for a stable and fast Internet connection combined with a high level of service.

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Валерия

Level 3 Local Expert

The most terrible Internet that we had, every week some kind of work, every day the Internet is buggy, after their repair work, the router of the master did not fly.

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Дмитрий Тарадин

Level 3 Local Expert

Access to many resources on the network is limited, although the provider responds: "The telecom operator, for its part, does not block anything." (literally). Network failures occur periodically, which the LLS blames on "problems of a higher-level provider." The support is not working! Online payment too. We need to look for another supplier in the East.

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Роман Клочко

Level 4 Local Expert

The Internet did not work for 5 days. Waiting for the master for at least 3 days. As a result, the cause of the failures was on the LDS side. I turned to the operator for a recalculation - I need my physical presence in the company's office. They don't recalculate on their own, it was my initiative.

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Ильяс Габитов

Level 4 Local Expert

Not the Internet, but just a nightmare. It has been connected for about 3 months, initially there were already minor interruptions, but I did not pay attention. When the Internet started going off for a day recently, I just went to another provider. I don't recommend it to anyone

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Михаил

Level 4 Local Expert

There was a problem with the Internet speed, like many negative reviews, I contacted technical support again (I contacted it earlier, restart the router, etc., i.e. no sensible help), today, during a chat with a specialist, we found out that the wire speed is not 100 mbps as it should be, but only 10, fixed the problem, the declared speed appeared. UPD: 05/01/25, there is no declared speed, the work of those is too much. Support services. The answers are stenciled again, without reading the essence of the question, the duration between the answers is more than 30m... The main thing is to raise prices, not quality... 1...

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Әділжан Қ

Level 2 Local Expert

Terrible service. Waste of time and money. The staff is rude, no responsibility for the result. The quality of the work is extremely low, and the problem has not been solved. I don't recommend it to anyone.

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Анастасия Новикова

Level 5 Local Expert

I have been using the Internet for several years, there are no problems. Yes, there are force majeure events, everything happens, but in general, the consistency of the availability and quality of the Internet suits me.

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Артур Василенко

Level 4 Local Expert

A great provider, they've been working in the city for many years, I connected about 8 years ago and I don't regret the word "absolutely", I need stable Internet for work and so far the guys haven't let me down.

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Умар Наимов

Level 4 Local Expert

Hidden payments! I found additional services in the invoice that were not warned about. I'll complain.

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Татьяна

Level 7 Local Expert

There is no Internet all the time. We increased it to the maximum, but we watch movies by giving them away from the phone. It seems to have been increased, in fact, as it was, we only paid for the roller and paid more. You can apply online only if you connect to Wi-Fi at home.Nonsense. They changed the Router, one guy worked a little but was positive and kind,talkative, the second worked a lot but was nervous,nervous but did…

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ЛНР Иван Мазурин

Level 4 Local Expert

We still need to look for a worse provider. This is especially true for support staff. If there is an Internet connection, but it does not load sites or services at regular intervals, then the provider will not do anything. If there is no Internet, then "restart the router". There are stable network outages several times or twice a day. If you want to pay the tariff online, then get ready to pay a commission as well.

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Abdilka_zz

Level 2 Local Expert

The Internet speed is below the baseboard, and the connection is constantly being disconnected. It's terrible!

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Мария

Level 3 Local Expert

It's just a nightmare! There is no Internet for 5 days, every day only promises "wait tomorrow from 9 am". Is it really impossible to set a specific day on which the master will come? Calculate the approximate time for each subscriber who called the master and name the exact date when he will come specifically to me! I take time off from work every day, all adults understand that this is sur! Why should I lose my job because the company is incompetent?! So you also need to come almost with dna tests of the whole family to issue a refund for the period when I did not have the Internet (perhaps not even through my fault)!!!

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Владислав Новиков

Level 7 Local Expert

The Internet disappeared on May 8, and they have a weekend off from 8 to 12.Wow! Of course, I understand that state holidays, etc., I don't really want to pay staff, but I need to take into account the specifics of the service, the possibility of accidents , failures, etc.

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Дарья Александровна

Level 9 Local Expert

There are always some problems. Mythical repairs. The connection disappears 100 times a day. You won't ask for a recalculation. There is no service. But tariffs are growing by leaps and bounds

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Егор Г.

Level 2 Local Expert

The filthiest Internet in the world. I pay for a speed of 90 MB, I get 30, and often 2 MB. The company only raises prices, but lowers quality. I'm tired of this.

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Екатерина Петрова

Level 4 Local Expert

It's not clear what I'm paying for. If you have a WiFi router connected to the LDS at home, you often have to use the mobile Internet. But it's a pity that you can't connect it to your computer. If you need to work on a computer, it's just trash. They spend money for nothing, the only thing is to watch TV. And then some channels often hang. And if you say that the Internet is not bad, then I have a problem, they are doing well.

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Milan Erokhin

Level 2 Local Expert

The quality is terrible, the Internet is constantly interrupted throughout the day, by the evening it slows down altogether + interruptions. We are waiting for new providers, there will be no problems with this.

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Михаил Бабенко

Level 2 Local Expert

Prices are raised and sites are blocked, I would not pay, they create a problem for customers.It's impossible like this.it is impossible to make calls via whatsapp, you need to connect a vpn.What an outrage.

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Сергей Г.

Level 2 Local Expert

The provider has gone bad, it needs to be changed, the Internet disappears, the channels do not show well, the distribution from the router is zero, you can not get through to the support service, you will not get an answer to the questions posed in the cart for three hours, in a word, the LDS is fucked up)))

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Андрей Вороненко

Level 2 Local Expert

The Internet falls off often, while it is constantly getting more expensive

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Сергей Кокура

Level 2 Local Expert

The Internet is disgusting, it was more or less normal, as prices for Internet tariffs were raised more often than not, there are constant interruptions, in the evening it generally falls off and turns on in the morning as scheduled.The Internet quality rating is completely zero!

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Катя Любченко

Level 3 Local Expert

Just a terrible attitude towards my subscribers, on the third attempt to apply to the master, I succeeded, the first attempt they did not record my phone and did not accept the application, the second attempt recorded the phone but the master did not get through to me, said that our phone was disconnected, while no one called me back that they would not come to us so as the master did not get through, from the third time I could not stand it anymore and told them myself that we were waiting and left 3 phone numbers!!!!!!! In short, on the 8th day, the master got to us, Thank God!!!!!!!!!!!!!!! Our money was dripping and there was no Internet!!!!! Customers are being lured and they are not in a hurry to serve!!!!

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Нурай Боранбаева

Level 3 Local Expert

I tried to solve the problem with writing off loans, waited 45 minutes for a response from the operator!As a result, I was given the wrong information, and the issue was never resolved. Support is not customer-oriented at all.

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Philip Sereda

Level 2 Local Expert

That's horrible. There's been some Internet for a week, and it's barely been loading for a week. It doesn't even upload chats. Support is always sinning against the router, although it is on their side. If there was a problem on my side, I would have solved it.

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Сте Бакш

Level 2 Local Expert

They promised 100 Mbps, but in fact - 5! Lies and fraud! .....

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Наталья Наталья

Level 3 Local Expert

Tech support is below zero. The operators can only help to find out the balance on the account. In other cases, overload the router, if it did not help, call the wizard. The Internet falls off every week. The subscription fee is regularly increasing.

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Эвелина Волошина

Level 2 Local Expert

I do not recommend LDS — they promised good Internet, but in fact the connection is slow and often breaks.

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Ирина

Level 2 Local Expert

It's disappointing, the sites don't work, but the staff doesn't care, they always say that the problem is with you.

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Luganskiye domashniye seti

159 reviews