Luks Ekspress
Address
Contacts
+380 (71) 303-02-22
Show phone
Business hours
Closed until 9:00 AM
Directions
on demand
140 m
73 reviews
September 1
I have been using the Lux Express Moscow - Donetsk and back for many years. The best company. Very polite office staff, you can always negotiate, solve any problem, always meet halfway. I travel very often and they always give me coffee or tea on the bus. The drivers and the stewardess are always polite. Thank you very much! I wish you GOOD passengers and always A SAFE JOURNEY!!!
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2
July 31
The Donetsk-Moscow route. 27.07.24
We bought new buses. But..., the staff on the bus (specifically, one of the drivers) behaved aggressively and disgustingly. He told me that his word on the bus was the law. Hand luggage, in the form of a small backpack, cannot be placed on the luggage rack without explaining the reasons. (although the shelves near the driver are all littered with packages). He took the passenger's personal belongings and threw them off the shelf. In communication, he "pokes", arguing that he is older.
This is the first time I've seen this, although I've traveled with this carrier many times.
Hot drinks on the flight were canceled.
If representatives of the carrier read the comments, please pay attention.
See original · Русский
8
July 13
Mom and grandmother, 60 and 85 years old, were on a flight to Istanbul on 04.07. I was very worried about how they would get there. But although the path is long, they were very satisfied, all the way I heard from them about the professionalism of the parents, the responsiveness and politeness of the accompanying Tanya. She not only served tea and sweets, but also gave advice on crossing borders. They refused the offer to fly back by plane, and again they want to go with the Luxury Express. Huge thanks from us ❤️ We recommend it to everyone
See original · Русский
1