Luncheria
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Contacts
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+375 29 632-52-92
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Business hours
Closed until tomorrow
Directions
Maladziozhnaja
1.46 km
Ihnacienki
135 m
Similar places nearby
43 reviews
July 19
I was attracted by a very beautiful and understandable website, and later a pleasant Instagram with positive reviews. That's all. Apparently the reviews there are not entirely honest, because the reviews here are much worse.
The order was made "today for tomorrow", where a checkmark was placed next to "Call and confirm the order", the amount with which the courier had to give change was indicated.
As a result, the call was not received. And after an hour and a half (how they managed to cook dinner for 7 people in such a short time remains a mystery), the call: "Hello, this is the courier and I'm downstairs." To which the answer was given that the order was made for tomorrow. The courier promised to deal with it.
And even after that, there was no call from the delivery service. It is unclear what to expect.
I had to call myself. I didn't get through the first time. They said to wait for delivery on time tomorrow, everything is fine.
But that was not
the case, the delivery was 1 hour late, 3 items were not brought, which were then delivered 30 minutes later on my call. The courier had no change, with the amount I specified in the order. No discounts or apologies. Although I said on the phone that I was waiting for a discount.
Couriers are arrogant and unpleasant, they do not deliver to the door, because they do not understand where to go, although everything is very simple, this is not an office, but a detached building. I had to go to the parking lot for lunch.
On the other side of the wire, there are not very tactful people who do not get into the situation in any way and are not going to change anything or apologize.
At the same time, the cost of the dishes is higher than the average for the market. That's why I ordered there so that everything was exactly at the highest level, and also pre-ordered "today for tomorrow" in order to get the food on time.
As for the food, some of the dishes were not bad, but cold. The mashed potatoes with the meatballs came with sour mashed potatoes. One egg slice and three thin slices of chicken were put into the caesar salad, the whole bowl is filled with salad.
I will never order food here again.
Apparently, they invested in this company only in advertising.
And also in front of colleagues, for whom I ordered lunch, it is inconvenient.
See original · Русский
2
August 28
1. Food is delivered either lukewarm or cold (this is critical for an office without a microwave).
2. Never delivered on time or + 15 minutes, as stated on the website. Stable delay of 30-60 minutes.
3. The courier, when asked about the reasons for the delay and the temperature of the dish, laughed and replied that no one would bring you hot food, and they say it's generally the same everywhere.
4. Such a high rating solely for the fact that the dishes were quite tasty. But even so, they brought a soured Pho Bo once.
See original · Русский
October 21
We ordered 2 times and unfortunately received 1 meal after 1 hour 40 minutes, and the second time after 1 hour 50 minutes. The support staff does not inform you in advance that the delivery is delayed.
We are all human beings and we understand that there is an increased demand at lunch, but we can indicate this, since we ordered even at a certain time and still the courier was late. The food is very tasty, but cold.
See original · Русский