I tried to call them for an hour and a half yesterday. I wanted to order headphones. And what did you think... At first they did not pick up the phone, although they called both listed on the site. And then they started throwing it off altogether... well, I think they're probably very busy. They don't care about customers. I thought at least they would call back, ask what I called, maybe what I wanted) So no... I didn't wait. By the way, your website says: We strive to be able to say, “Wow! This is a service, I will buy only here.” My conclusion: And this is a service??? I will buy, but not here!

See original · Русский

Show business's response

Александр Юрченко

Level 10 Local Expert

I wanted to buy a headphone amplifier, well, yes, I thought it was a simple task nowadays. Anyway. I called more than once, but I didn't get through; although it was a working day on the website, they were either reset or not answered. I left a request on the website through the "buy in one click" button - silence ... no response, no greetings, well, it's not needed anymore, I waited half a day - not even a hint of a call (actually, because of this attitude, you lose customers). As a result, I had to quickly search the Internet in search of at least someone, and, fortunately, I found another store, and, surprisingly, I got through - the order was placed and picked up within an hour (suddenly, and so you can work). THE VERDICT Customer orientation is zero. An almost disrupted holiday, torn nerves. Wasted time. So much for the service in 2024. P.S. I rarely give bad grades. It's the first time I've scored one star, but I think it's well deserved!

See original · Русский

Show business's response

Иван Сергеевич

Level 19 Local Expert

I came to pick up the headphones, as if from a pick-up point. The employee called within a couple of minutes after confirming the order on the website. We discussed the details, came up and took it away. They gave a guarantee. Everything is fine 👍

See original · Русский

Show business's response

M. audio

Add photo or video

Products and services

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

32 reviews