Kyiv, Vadyma Hetmana Street, 6ТЦ "Космополiт"
Magazin elektroniki Comfy
Directions
Shuliavska
680 m
Vadyma Hetmana St
124 m
Customer traffic and business hours
19:00Usually moderately busy
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Similar places nearby
1 review
July 8, 2015
I bought a phone at comfy, it didn't fit me and I decided to return it. By the way, the phone costs 3999 UAH.
When I came to the store, they looked at the phone and said that there were dialed numbers in the phone and they would not return them.
When buying, everything was beautifully told that if it does not fit, you can return or exchange it without any problems.
The dialed numbers in the store were considered traces of exploitation in accordance with the law on consumer protection.
At comfy, when buying a phone, they don't even allow you to make a trial call.
I also found out that if you use a camera on your phone, it will also be traces of exploitation.
In general, as I understand it, there are many reasons for refusal.
How, in the opinion of the store, should I evaluate whether the phone is suitable for me or not.
After spending the money, I don't want to get a product that I don't need or will annoy me.
By the way, I have never encountered this in many other stores, they politely give me praise, and they do not consider it to be traces of exploitation.
In general, this is how you can spend your money on a product that does not suit you.
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