Мак.by
283 reviews
November 5, 2024
Very long waiting time for order to be prepared
1
August 19, 2024
Polite service. But somewhat slow occasionally.
1
August 2, 2024
Best
April 13
A great place for a chain establishment.The service is probably better than that of similar competitors.The food is delicious and affordable. In the cafeteria, the cutlets are already 5 rubles each, and here you can also buy a burger for 3.3 with cucumber sauce and onion. There is a disadvantage, it's coffee, not only is it expensive, but it's always tasteless, but it's a small thing and I don't see the point in lowering the rating for it!
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April 16
Excellent restaurant, very polite staff, especially Fedor and Karina, will help and prompt you in choosing a dish.
The dishes were brought on time, everything is hot and very tasty
I'd love to come back here again.
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January 6
The flow of people is large, I often wait for orders for more than 10-15 minutes, so 4 stars, not 5. The rest of the place is good, the food is delicious.
I would like to express my special gratitude to Denisova Valentina for her caring and responsible attitude to work. I come here several times a month and more than once Valentina treated me like a client, was very polite and did her job well. Personally, I don't often see such a service in cafes/ restaurants, etc. It's nice to have your comfort taken care of.
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April 6
I come in often, so I stopped cooking at home. Most often, the waiting time is very worrying, it's a long time to wait. The quality of the food was not very good, now it should be divided into 1.5. The equipment in the gym is not working at 30%, I will not list it in detail. Last time, 2 double cheese, 2 small potatoes, 2 coffees - bring 17 minutes to the table (the seller himself insisted), at 13.20 on Sunday, the hall is empty, 2 people are sitting at the table, 40% of the room is empty. It looks like there's just no staff.
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April 16
It's a good point, I like it better than the point on the Nemiga. Especially the cherry drink, always rich and delicious :)
The staff is also good, I note the employee Fedor, well done :)
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April 16
A pleasant place, incredibly pleasant staff. I would like to mention Fyodor and Karina separately, they are very responsive and pleasant
Of all establishments Mak.by Perhaps this is the best!!
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November 17, 2024
Although I don't eat fast food, the place is nice. The reason: friendly staff, comfortable plywood furniture, convenient working hours. It is relevant in the early morning and late evening. In summer = a comfortable terrace.
Minus: since this is Belarus = tasteless food, lack of spices and salads. The staff does not know that calorie content is not about sweet, not sweet.
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1
2
July 22, 2024
The range of dishes in the fast food cafe corresponds to McDonald's. There are their own authentic dishes placed in a separate column on the menu. The cafe is clean and cozy. The staff is polite and friendly. The unhurried manner of collecting orders is a little confusing
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1
February 8
I am a frequent visitor to this institution, and for the last 4 months I have been bringing a check in the amount of 400-500 rubles per month with an average check of 22 rubles. The order waiting time is 10-15 minutes, as in any restaurant, I ask for a glass of water to drink while waiting for the order. When asked to pour a glass of water, they always responded positively, but today they refused my request, saying that I could buy a bottle of water, that is, I would have to wait 10-15 minutes at best to drink water, which is provided by default in any customer-oriented institution. I will not come to this institution anymore.
Also, sometimes the waiting time for an order is about 30 minutes, that is, the next time I come here, if I am very thirsty, I will need to wait for my water for about 30 minutes, I think this is a move.
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1
February 14
On 02/14 at 21:14, I ordered a new combo in the amount of 2 pieces to get glasses, there are no questions for the girl at the checkout, everything is clear, fast, understandable, but an unpleasant situation happened when issuing orders… I wanted to come home and drink coke from new glasses with the other half and have a delicious meal, but it turned out that they didn't put the coke in, yes, there is my joint, which I didn't check at the time of delivery, but there is also the fact that employees did not perform their work.
It's sad(
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April 12
Wonderful macbay, delicious, clean and fast
Restaurant employee Fedor 10/10! Kind and helpful! A true professional!
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October 25, 2024
At first, it was planned to give three stars for a review by contacting the company, but after 10+ unsuccessful attempts to leave a review in the MoyMak application.by - I give 1 star .(I used the code from the receipt, but it does not fit in any variation.I'll put a photo) and had to leave a review in support of the application - zero reaction! This is a secondary negative - when I wanted to complain about the shortcomings🤣🤣🤣
The primary complaint: we stopped by Derzhinsky at Mac Drive on 10/23/24. we were very hungry and took burgers and a combo lunch. The issue was not fast - but this is normal now. Upon receipt, I asked the employee if they had put everything in, received an affirmative answer and we left. After 15 minutes of unpacking the packages, we found that there were no French fries that went into a combo and the cherry on the cake - I relaxed and allowed me to add mustard sauce to this very potato (hot initially did not want it) - but the irony of the latter was not in the package and there was no limit to my frustration!!! But to be fair, the Big burger was delicious and the pie was also top!
Summary: Complaining is not so easy and there is no reaction yet - this means that the owners are not interested in improving the service - which rejects! Everything tastes normal there - that 's the service stuff !
Let's see if there will be a reaction . I am attaching a photo
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4
December 8, 2024
McDonald's in Belarusian. The same thing, but there are differences in the range of cafes.
I am a regular visitor to the cafe and a connoisseur of RAF coffee, as well as a piece of cake.
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April 1
Disgusting! It is impossible to pick up even the simplest order from one standard sandwich in less than 10 minutes.
They have 1.5 people in the kitchen all the time, and a bunch of people in the waiting area.
I used to work at that McDonald's myself, and with such a mess, all our managers would have been fired long ago.
In addition to being slow, orders are also collected inaccurately.
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April 16
Friendly service, friendly staff, the food was served quickly, everything was delicious, and most importantly, it was hot!!!!
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March 23
Everything is fine, except for one caveat. The room is narrow and long, and the monitor is only above the cash register. It is not convenient to track readiness. You either have to stand at the cash register or run to it. It is necessary to install several monitors throughout the entire area of the store.
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November 24, 2024
We brought the children to McDonald's, it was spacious, there was a lot of space, but we faced such a problem, we made two orders, one medium-sized, the second large (according to our measures), the average order was quickly made, and then we started dealing with small orders that continued to come from other customers. The waiting time for a large order is 20 minutes, nuggets and potatoes for children have cooled down and become cold and not quite tasty, the children are upset. As a conclusion, you need to order a lot of small orders, they will be done faster and you will not have to waste time waiting
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1
January 2
Where else but here they know and know how to anticipate the desire of customers, satisfy not only financially but also spiritually, as well as aesthetically instill good taste!
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1
April 16
It's a beautiful place!!!! Everything is very tasty!! I would especially like to mention the employee Fedor!! Works for everything
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February 9
I placed an order with delivery via the app mak.by . They brought a chickenburger without "chicken", a bun with mayonnaise. The quality of service is disgusting! I do not recommend making a delivery with them, because orders are accepted only for prepayment, and even if something goes wrong upon receipt, you will not make a refund!
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March 22
Delicious and fast. There are self-service terminals, plenty of space, clean. There are a lot of people
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April 16
The order arrived quickly. The staff monitors the situation in the establishment, it is clean and comfortable.
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November 30, 2024
Terribly long service. They didn't even warn about this, they had to come up several times themselves and clarify about the readiness of the order. After that, it turned out that the ice cream machine was broken and there was a question about its issuance. The mood was ruined.
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1
February 19
Mac's favorite restaurant.
Super polite staff, delicious food and always clean.
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1
March 18
There are almost always a lot of people in this Mac, but there are also a lot of seats. It happens that due to the workload, you need to wait a little longer than usual for an order.
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August 26, 2024
I am very pleased with the customer feedback. A certain toy was really needed to complete the collection. After a meaningless independent search, I contacted the support service to find out which restaurant has this toy. They didn't just help me, they delivered a toy to the restaurant I indicated. It was so unexpected and so pleasant. Thank you so much.
Well, the menu is always delicious.
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1
December 22, 2024
22.12 mac buy chizhovka. Very, very slowly, for more than 20 minutes we wait only to arrive to pay for the order! There is no huge flow of cars, there is no such attitude anywhere in the catering industry!
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1
1
February 4
always fresh, hot dishes, fast delivery. also clean, cool interior
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February 19
High-quality service, fast delivery of the order. There are always a lot of people, there are not always empty tables.
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April 16
I love this point. Always good service. Friendly staff ;)
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January 11, 2024
The most diligent and well-coordinated team in a small but cozy Mac, I always come with pleasure, it's nice to watch how they work! A place where you will be treated with respect. Thank you!😉
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November 6, 2023
We went at the insistence of my daughter- there is no makdaka in Russia, It is delicious and. she doesn't like it.
The restaurant itself is cozy, the staff is friendly, the service is fast. There are not many visitors, we always found a cozy place. Fed the child McDonald's until next year😁
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1
1
February 28
It's a great restaurant.
Fast service and friendly staff
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February 1
At 7:30 a.m., one person takes the order, it looks like he's cooking it, and he's bringing it to you, and it's all the same person, so four stars.,
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August 10, 2024
The level of service makes a very European impression (not only in terms of politeness, but also the speed of order collection). The potatoes are amazingly delicious.
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August 20, 2024
Polite girls at the checkout
But the service is terribly slow if you want to eat quickly. You are not here
It's not the first time such a long wait, I won't go anymore.
In the order: cheeseburger, potatoes, cola, pie, sauce. Waiting for the order for more than 12 minutes (I also ordered a pie with potatoes, they brought it with cherries.
It's a pity to waste your time trying to change.
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3
2
August 23, 2024
It is very tasty and the choice is much more interesting than in Russia. There is a very interesting feature where you can choose food at the stand and pay at the checkout. I advise everyone!!!
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September 24, 2024
The most native poppy in the city. We've been sitting there with friends since 3rd grade. Excellent service, excellent and already like native employees.
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1
October 29, 2024
After the poppy leaves our market and the Belarusian market, the products have become tastier! Keep it up !
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April 16
Nice mac, clean room and bathroom, the employee Fedor is very friendly
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October 16, 2024
I waited for more than 20 minutes for a single combo for 7.90, while similar ones ordered after me were done much faster before my eyes, while I do not know if this is due to the locator on the table or not, because other orders from locators were regularly carried into the hall
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1
April 16
Great place, very nice staff. Respect to Fyodor.
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August 29, 2024
Great place! Excellent menu and wonderful coffee. A wonderful location, convenient to visit.
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April 16
Everything is great, thanks to the hospitality leaders Karina and Fedor.
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August 3, 2024
I liked everything. The food is excellent, the waiting time for the order is 5 minutes. Cozy and calm atmosphere, lots of free places)
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3
April 16
It's very tasty, the employee Fedor was the most pleased, he's a darling 😍
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January 5
It was delicious, we came in late at night, we chose a drink with cherries, he didn't really come in. And the burgers are delicious
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1